Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(4,696 Reviews)
Rating breakdown 4,696 reviews
5 Stars
3,932
4 Stars
530
3 Stars
122
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
628 out of
716)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Best Device Ever
on March 14, 2026
Posted by: Giorgo
[This review was collected as part of a promotion.] It is as simple that your Samsung Fold7 can substitute 3 devices in your household. It will easily substitute a tablet, phone and even a laptop. Works incredible well for your business with that beautiful screen. Best device ever!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice phone
on March 14, 2026
Posted by: Virgo8818
[This review was collected as part of a promotion.] The phone is too heavy. Holding the phone open has put an indention in my pinky finger.
The volume is not loud. It's more like medium volume.
The volume is not loud. It's more like medium volume.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there
on March 14, 2026
Posted by: DatHassTho
[This review was collected as part of a promotion.] So I've been a Fold user for quite some time. With this iteration, I can say that I am satisfied.
I'm looking forward to a larger battery, and magsafe on the next one. But overall, I'm satisfied.
I'm looking forward to a larger battery, and magsafe on the next one. But overall, I'm satisfied.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer
on March 14, 2026
Posted by: CatDaddy110
[This review was collected as part of a promotion.] First of all, ever since the Z Fold 3, I could never go back to a regular flat phone!
Secondly, the performance of the Z Fold 7 is remarkable! Downloading and updating apps is almost instantaneous!
Lastly, but certainly not least is the Galaxy AI! This is such an incredible feature! I love not having to use the traditional search methods! I could just talk to it - asking questions or telling it what to do, and then Presto!
Keep up the phenomenal advancements!
Secondly, the performance of the Z Fold 7 is remarkable! Downloading and updating apps is almost instantaneous!
Lastly, but certainly not least is the Galaxy AI! This is such an incredible feature! I love not having to use the traditional search methods! I could just talk to it - asking questions or telling it what to do, and then Presto!
Keep up the phenomenal advancements!
Value
5
Response from Samsung USBy R&R, March 15, 2026
Ahoy CatDaddy110,
Thanks for taking the time to leave a review. It's great to hear the Galaxy Z Fold7 is supporting your daily activities. The foldable design allows users to switch between a compact phone and an expansive display as needed. Samsung is committed to building devices that help users stay connected and productive. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thanks for taking the time to leave a review. It's great to hear the Galaxy Z Fold7 is supporting your daily activities. The foldable design allows users to switch between a compact phone and an expansive display as needed. Samsung is committed to building devices that help users stay connected and productive. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Loyal samsung customer
on March 14, 2026
Posted by: Pprchsr
[This review was collected as part of a promotion.] Galaxy AI works famously but the unfolded screen is very glitchy as was my previous models. I hope future models are able to fix this ongoing issue.
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hi Pprchsr,
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on March 14, 2026
Posted by: Zoey23
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy fold 7! The big, vibrant screen makes streaming shows a breeze—everything looks crisp and clear. I also love how functional it is; I can open multiple apps at once and multitask effortlessly. It’s a powerhouse in a sleek design—highly recommend it!"
Value
5
Response from Samsung USBy R&R, March 15, 2026
Hey Zoey23,
Thank you for sharing your experience. We’re glad to hear that the Galaxy Z Fold 7 is meeting your expectations. The large screen and dual-display design make it easier to manage work, communication, and entertainment throughout the day. The Fold lineup is crafted to support both productivity and leisure. We appreciate you taking the time to leave a review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. We’re glad to hear that the Galaxy Z Fold 7 is meeting your expectations. The large screen and dual-display design make it easier to manage work, communication, and entertainment throughout the day. The Fold lineup is crafted to support both productivity and leisure. We appreciate you taking the time to leave a review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A foldable lighter that your regular phone
on March 14, 2026
Posted by: Leao198818
[This review was collected as part of a promotion.] Samsung Galaxy fold 7 it's light and thin, I makes your regular phone feel outdated. As soon as you open the screen you have a mini tablet ideal for gaming, reading and watching your favorite movies. The phone it's fast and feels premium. Once you use a foldable like the fold 7 you can't go back to regular phone. The AI features make it a productive device that can handle anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The big screen is great!
on March 14, 2026
Posted by: Iscazador
[This review was collected as part of a promotion.] I use the phone as a replacement for my tablet. It didn't start out that way, just happened. The larger screen is helpful when streaming shows, sports, or playing games. I've also noticed that Galaxy AI has been helpful and I am finding more ways to use it to make my experience better. I had an S22 Ultra before this, but glad I made the switch.
Value
5
Written by a customer while visiting Samsung US