Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,348 Reviews)
Rating breakdown 7,348 reviews
5 Stars
6,044
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
1
Worst phone I ever had.
on September 26, 2025
Posted by: NB junk
from Maryland
Expertise:Intermediate
Worst phones we ever had.both me and my wife hate this phone. Has a mind of it's own left side is phone when open right side is adds i didn't buy to look at adds. The flip phone was a better it fit in pocket and the screen was protected
Will not buy again total junk as far as we are concerned.
Will not buy again total junk as far as we are concerned.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hey there, Thank you for sharing your thoughts on the Galaxy Z Fold7. We know how important a seamless viewing experience is, and the Fold7 features advanced display technology that pushes the boundaries of flexible screens. Its immersive inner display, along with multitasking capabilities, makes it a standout in our Galaxy lineup. To turn off ads, go to Settings and select Privacy. If the ads are Samsung-related or linked to a specific app, you can disable them within that app. For carrier-related ads, disable them via your carrier’s app. For further help, contact our Samsung Support Team. The Fold series continues to improve in performance and durability, maintaining its leadership in smartphone innovation. Thank you for your review. We appreciate your choice of Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Neil L
from Va Beach, VA
Expertise:Intermediate
Verified Purchase:Yes
Best piece of technology I have used yet. A catalyst
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Biger screen I love every thing about it
on September 26, 2025
Posted by: Britt69
[This review was collected as part of a promotion.] I use it for all my day to day things I call text so my work on it every thing on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos
on September 26, 2025
Posted by: Bakedmoesass
[This review was collected as part of a promotion.] Amazing video the folding has me worried over time it cause wear and tear of it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great production
on September 25, 2025
Posted by: Ronaldo
[This review was collected as part of a promotion.] Ai great, i use to watch movie and play games and many more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is pretty awesome
on September 25, 2025
Posted by: Tlyoungtn
[This review was collected as part of a promotion.] NEW PHONE -SAMSUNG GALACY FOLD 7. LOVE THE BIG SCREEN, GREAT CAMERAS, LOVE THE PHONE SIZE REGULAR SCREEN. AFTER YEARS OF SAMSUNG, THIS IS ENOUGH DIFFERENT IM HAVING A HARD TIME ADJUSTING TO WHERE APPS AND THINGS ARE. BUT ITS AWESOME
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Going back
on September 25, 2025
Posted by: Wichito94
[This review was collected as part of a promotion.] Honestly awesome phone I have zero complaints and im so happy I switched back to Samsung from the Pixel
Value
5
Written by a customer while visiting Samsung US