Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Rickie C
Verified Purchase:Yes
I am visually impaired and this has been the best phone yet for me! Very light weight and the screen is very clear and bright.
Thanks
Samsung!
Thanks
Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone & Easy to Use
on September 30, 2025
Posted by: JohnInSC
[This review was collected as part of a promotion.] Very intuitive AI which helps make every day life easier. I must take medications at the right time of day and the reminders keep me on schedule. At my age, the tablet like screen is a huge plus as it makes everything easier to read. Video quality is amazing & large screen makes them even better. Additionally, the on screen keyboard is large enough to keep me from "fat fingering" which saves time by reducing errors in typing. It has an outstanding camera system as well.
Battery life has been great. I use this phone for both business and personal calls with the multiple SIM capability and seldom see the battery go below 30% over a 12 hour day.
Over all, I am willing to say the Z Fold 7 is the best cell phone I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best folding phone in the world!
on September 30, 2025
Posted by: Smokey
[This review was collected as part of a promotion.] This is one of the most beautiful phone of the year! I couldn't believe my eyes how thin it is! You have to see and hold it in person to really appreciate this phone. On top of that, the one UI 8.0 and the galaxy AI is one of the best in the business. It is much better than Google I would say. The way it deletes the unwanted distractions in any picture, create something from your imagination and add them to your photos is unreal! You must get the phone now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phine
on September 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is a great device, essentially you have 2 devices. You have your regular phone, then unfold it for a way bigger experience, like a tablet. I find it a lot better in gaming and streaming. Also the multi window function is great so that you can multi task. The improved #AI features make things way better and a lot more creative. I like it for creating new backgrounds and photo inhancements. AI also improves productivity. The only thing that really doesn't make sense is taking away the S Pen, I mean one the the biggest points in having such a big screen is for writing and drawing, which has left of searching for a replacement that is good enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fire.
on September 30, 2025
Posted by: lovem3phone
[This review was collected as part of a promotion.] Ai legit. Battery life better. Screen fire. Thiness is insane
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 30, 2025
Posted by: Lnels29
[This review was collected as part of a promotion.] I love my Samsung galaxy zfold 7 it's the best phone for multitasking and it like a mini tablet in the palm of your hands... best thing that ever happened to phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't buy it if you travel
on September 30, 2025
Posted by: Storieddeth
Expertise:Expert
Some of the features of this phone are great, but they sacrificed good functionality to make the phone thin as possible. My biggest complaint with the phone is that the battery doesn't last long and it has absolutely terrible cell reception. This phone will lose signal where no other phones on our account will. Phone calls are always choppy and cutting in and out with this phone as well wearing my s23 ultra had no such issues at all.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, October 1, 2025
Hello Storieddeth, Thanks for sharing your thoughts on your Galaxy Z Fold7. Although the design and features have progressed over time, the durability and quality of the Galaxy Z Fold7 remain unmatched! It truly showcases innovation at its best. The device features a 4,400mAh battery, designed to maximize its lifespan. You can track your battery usage through the Device care menu, where the estimated remaining time based on recent activity is shown. You can also see how much battery each app consumes by navigating to Settings > Battery. Tap 'View details' for more information on app usage, screen-on time, and screen-off time, which helps identify battery drain sources. For tips on extending your battery life, refer to the online article linked below. If your calls drop occasionally, it's likely a signal issue. However, frequent drops might be due to a damaged or improperly inserted SIM card. If you've switched carriers but still use the same device, contact your current provider for assistance with reprogramming. In crowded areas, overloaded cell towers can also cause dropped calls. For more scenarios, refer to the online guide available at the link below. If further help is needed, reach out to our Samsung Support Team. We appreciate your review and are glad you're part of the Samsung community. Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing screen
on September 30, 2025
Posted by: Dagoes
[This review was collected as part of a promotion.] Great processor, screen. Battery life and features.
Value
4
Written by a customer while visiting Samsung US