Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Rios
from Charlotte NC
Verified Purchase:Yes
Amazing and efficient phone. The big screen is quite impressive and is a must
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hola Rios,
Thanks for sharing your thoughts on the Galaxy Z Fold7. The device's large display and strong performance aim to deliver an efficient, immersive experience for both work and entertainment. Your positive feedback about the big screen emphasizes what sets foldable devices apart in the Galaxy series. We value you as a Samsung customer.
-Ty
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Thanks for sharing your thoughts on the Galaxy Z Fold7. The device's large display and strong performance aim to deliver an efficient, immersive experience for both work and entertainment. Your positive feedback about the big screen emphasizes what sets foldable devices apart in the Galaxy series. We value you as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ms Tee
from Concord, ca
Verified Purchase:Yes
I love the bigger front and inner screens. I love good lock on this phone. Battery is not bad
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hi Ms Tee,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to offer a balanced experience, combining immersive screens with dependable everyday performance and personalized options. Its battery supports all-day use for work and entertainment, an unmatched feature. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to offer a balanced experience, combining immersive screens with dependable everyday performance and personalized options. Its battery supports all-day use for work and entertainment, an unmatched feature. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Blas
from Los Angeles
Verified Purchase:Yes
Samsung consistently delivers exceptional products, and I am highly satisfied with my purchases.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hi Blas,
We appreciate you sharing your confidence in Samsung and thank you for your feedback on your Galaxy Z Fold7. The Galaxy Z Fold lineup is designed to offer versatility and performance that easily fits into your daily routine. Consistency, innovation, and reliability are fundamental to every Galaxy device, and it’s wonderful to hear that your experiences continue to meet those standards. Thanks for being a Samsung customer.
-Ty
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We appreciate you sharing your confidence in Samsung and thank you for your feedback on your Galaxy Z Fold7. The Galaxy Z Fold lineup is designed to offer versatility and performance that easily fits into your daily routine. Consistency, innovation, and reliability are fundamental to every Galaxy device, and it’s wonderful to hear that your experiences continue to meet those standards. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: WesP
from Salt Lake City, UT
Verified Purchase:Yes
It's a great phone and i use it a lot, but way too pricey.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: Erik
from Florida
Verified Purchase:Yes
It's amazing what I can do with my phone, I'm very happy and the AI is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hey there Erik,
Thank you for sharing your experience with the Galaxy Z Fold7. Highlighting its powerful features and Galaxy AI demonstrates how this device boosts creativity, productivity, and everyday convenience. We're pleased to hear you're satisfied with it. The Galaxy Z Fold7 continues to set new standards for smartphone advancements. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Highlighting its powerful features and Galaxy AI demonstrates how this device boosts creativity, productivity, and everyday convenience. We're pleased to hear you're satisfied with it. The Galaxy Z Fold7 continues to set new standards for smartphone advancements. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This is what I like that way you can get everythat
on January 3, 2026
Posted by: JB Bryant
Just wanted to say thank you for your support and time to
Response from Samsung USBy R&R, February 2, 2026
Howdy JB Bryant,
Thank you for sharing this thoughtful message. We're glad to hear that our experience and support left an impression on you. Samsung devices are designed to unify all features into a seamless experience, from everyday convenience to high performance. Feedback like yours highlights what we strive to deliver with all our products. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing this thoughtful message. We're glad to hear that our experience and support left an impression on you. Samsung devices are designed to unify all features into a seamless experience, from everyday convenience to high performance. Feedback like yours highlights what we strive to deliver with all our products. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I’ve been using the Samsung Galaxy Z Fold 7 and overall it’s an excellent premium foldable, with a mix of high-end performance, gorgeous displays, and innovative features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hello Adeniyi,
Thank you for sharing your experience with the Galaxy Z Fold7. Its premium materials, advanced performance, and innovative design combine to deliver an exceptional foldable experience. Your feedback, emphasizing the balance of power and display quality, highlights why Galaxy Z Fold devices are a top choice for users seeking versatility and sophistication. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its premium materials, advanced performance, and innovative design combine to deliver an exceptional foldable experience. Your feedback, emphasizing the balance of power and display quality, highlights why Galaxy Z Fold devices are a top choice for users seeking versatility and sophistication. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Basel
from Syracuse
Verified Purchase:Yes
Bad phone.frozen.bad battery. Not enough voice bad service
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 5, 2026
Greetings Basel,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to deliver powerful performance, immersive displays, and advanced multitasking that redefines smartphone use. To ensure optimal performance, it's important to properly optimize your device. Sometimes, a thorough cleanup is necessary. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. The process is simple: go to Settings, select Device Care, tap Optimize Now, then tap Done. For more details, visit the linked online article below. Your feedback is valuable and helps improve future updates and designs. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to deliver powerful performance, immersive displays, and advanced multitasking that redefines smartphone use. To ensure optimal performance, it's important to properly optimize your device. Sometimes, a thorough cleanup is necessary. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. The process is simple: go to Settings, select Device Care, tap Optimize Now, then tap Done. For more details, visit the linked online article below. Your feedback is valuable and helps improve future updates and designs. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US