Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Ishaque
Expertise:Expert
Verified Purchase:Yes
It is a decent phone however I think it needs couple more years still. Some of the apps like Instagram and others look very zoomed in and it doesn't display things on the screen properly.
The resolution need to be fixed
The resolution need to be fixed
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, January 12, 2026
Hi Ishaque,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a unique design that supports multitasking, immersive viewing, and larger screen experiences. Your feedback about app scaling and visual display highlights the importance of software optimization in showcasing the innovative display features of foldable technology. The Samsung Galaxy Z Fold manages app scaling with built-in options available in Settings > Display > Full screen apps for adjusting ratio (16:9; 4:3). There are some methods you can try on your Galaxy Z Fold7 Cover screen to improve resolution. Please see our detailed online article linked below, which provides troubleshooting steps and tips to enhance scaling and app rendering. We appreciate your time in leaving a review. Thank you for being a Samsung customer.
Tips for using Galaxy Z Fold7 Cover screen and main screen
https://www.samsung.com/us/support/answer/ANS10006882/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a unique design that supports multitasking, immersive viewing, and larger screen experiences. Your feedback about app scaling and visual display highlights the importance of software optimization in showcasing the innovative display features of foldable technology. The Samsung Galaxy Z Fold manages app scaling with built-in options available in Settings > Display > Full screen apps for adjusting ratio (16:9; 4:3). There are some methods you can try on your Galaxy Z Fold7 Cover screen to improve resolution. Please see our detailed online article linked below, which provides troubleshooting steps and tips to enhance scaling and app rendering. We appreciate your time in leaving a review. Thank you for being a Samsung customer.
Tips for using Galaxy Z Fold7 Cover screen and main screen
https://www.samsung.com/us/support/answer/ANS10006882/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Pam Elrod
from Clinton Tn
Expertise:Intermediate
Verified Purchase:Yes
He loves it so much so that he is ready for an upgrade already.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hey Pam Elrod,
Thank you for sharing this wonderful feedback on the Galaxy Z Fold7. The Fold7 is designed to impress from the moment it’s in your hand, combining premium craftsmanship with powerful performance. It’s great to hear how much it’s being enjoyed and how quickly it’s become a favorite device. thank you for choosing Samsung.
-Ty
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Thank you for sharing this wonderful feedback on the Galaxy Z Fold7. The Fold7 is designed to impress from the moment it’s in your hand, combining premium craftsmanship with powerful performance. It’s great to hear how much it’s being enjoyed and how quickly it’s become a favorite device. thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: PSGA
Expertise:Intermediate
Verified Purchase:Yes
This phone is awesome. I have heard that prior models start to have issues in the fold so I am hoping this has been fixed on the new model. I get a lot of comments on the phone when people see it. In full transparency, I won this phone and could have never afforded it on my own. I am very happy with it so far.
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Edward
from Arkansas
Expertise:Expert
Verified Purchase:Yes
The build quality of the phone is good, but it came pre-equipped wirh a significant amount of third-party software to uninstall. Several unwanted Samsung apps cannot be uninstalled by conventional means. Unwanted AI assistance features (most priminently Writing Assist) frequently present themselves even when disabled. I'm ultimately left wishing I had instead purchased an older model that predates these issues.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, January 12, 2026
Hello Edward,
Thank you for your feedback on the Galaxy Z Fold7. The device is designed to boost productivity, creativity, and multitasking through its hardware and software features. Your comments about app management and feature presentation highlight the importance of customization and user control in modern smartphones. If you prefer not to use Writing assist or Chat assist, you can disable each feature or hide its icon from the keyboard. To do this, go to Settings, tap Galaxy AI, then select Writing assist or Chat assist. Select the feature to disable, such as Chat translation, and toggle the switch at the top of the screen. Repeat these steps for any other features you want to disable. Even after disabling them, the icons remain on the keyboard. To remove them, open an app with Samsung Keyboard, such as Samsung Messages, tap More options, then Add (plus icon), and Remove (minus icon) next to the feature icon. Tap Done. For detailed instructions on disabling Writing Assist and other features, see the link below. We appreciate your insights and thank you for sharing your thoughts. Thank you for choosing Samsung.
Use Writing assist on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000943/
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on the Galaxy Z Fold7. The device is designed to boost productivity, creativity, and multitasking through its hardware and software features. Your comments about app management and feature presentation highlight the importance of customization and user control in modern smartphones. If you prefer not to use Writing assist or Chat assist, you can disable each feature or hide its icon from the keyboard. To do this, go to Settings, tap Galaxy AI, then select Writing assist or Chat assist. Select the feature to disable, such as Chat translation, and toggle the switch at the top of the screen. Repeat these steps for any other features you want to disable. Even after disabling them, the icons remain on the keyboard. To remove them, open an app with Samsung Keyboard, such as Samsung Messages, tap More options, then Add (plus icon), and Remove (minus icon) next to the feature icon. Tap Done. For detailed instructions on disabling Writing Assist and other features, see the link below. We appreciate your insights and thank you for sharing your thoughts. Thank you for choosing Samsung.
Use Writing assist on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000943/
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Shaktiman
Verified Purchase:Yes
Battery is draining too quickly from day 1 of using the phone. It doesn't even last half a day
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 9, 2026
Hello Shaktiman,
Thank you for sharing your thoughts on the Galaxy Z Fold7. It is designed to offer a large, immersive display, multitasking capabilities, and strong performance throughout the day to support your needs from morning to night. With a higher battery capacity and smart charging technology, you can do more without worrying about battery life. Stay productive and entertained with a 4,400mAh (typical) dual battery featuring Super-Fast Charging, Fast Wireless Charging 2.0, and Wireless Power Share. Battery performance shows how features, apps, and screen usage interact during initial use, especially on a powerful foldable device. Your experiences help demonstrate how daily performance expectations shape the overall impression of the Fold series. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. It is designed to offer a large, immersive display, multitasking capabilities, and strong performance throughout the day to support your needs from morning to night. With a higher battery capacity and smart charging technology, you can do more without worrying about battery life. Stay productive and entertained with a 4,400mAh (typical) dual battery featuring Super-Fast Charging, Fast Wireless Charging 2.0, and Wireless Power Share. Battery performance shows how features, apps, and screen usage interact during initial use, especially on a powerful foldable device. Your experiences help demonstrate how daily performance expectations shape the overall impression of the Fold series. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Paul
from Tulsa, Oklahoma
Verified Purchase:Yes
At this point the phone is easy to use, the large screen is fantastic for reading books, slim design is a bonus. Quality photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hiya Paul,
Thank you for sharing your experience with the Galaxy Z Fold7. The spacious main screen is carefully crafted to make reading and daily tasks feel intuitive and engaging. Meanwhile, the slim profile ensures the device remains comfortable to carry. Noting that the camera quality impresses alongside the polished design highlights what makes the Galaxy Z series experience so flexible and enjoyable. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The spacious main screen is carefully crafted to make reading and daily tasks feel intuitive and engaging. Meanwhile, the slim profile ensures the device remains comfortable to carry. Noting that the camera quality impresses alongside the polished design highlights what makes the Galaxy Z series experience so flexible and enjoyable. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Benjamin Alonzo
from Meriden, CT
Verified Purchase:Yes
The fact that I can carry a fully functional slim bar type smartphone and a tablet at the same time and in the same pocket it's just flagerbasting. Love the the quickness, love the design, love how good the video looks despite the rhe 4:3 aspect ratio, it's just mesmerizing. Kudos to the design and engineering team, this time they really took it out of the stadium.
Response from Samsung USBy R&R, January 9, 2026
Hi Benjamin Alonzo,
Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
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Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jaime
from Citrus Hights Ca
Verified Purchase:Yes
This is by far the best phone I have ever owned. Will never use all of what it has to offer. It is way more sturdy than it looks and there are pleanyt of cases out there to choose from that will mot make too bulky. Its a beautful phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hi Jaime,
Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US