Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
"THE BEST PHONE BOTTOM LINE HANDS DOWN!!! "
on January 21, 2026
Posted by: GHOSTFACE
from @DODGER.NATION
Expertise:Expert
The most " NOTORIOUS " phone there is.!! SAMSUNG wins UNANIMOUSLY this year till FOLD Z EDITION is surpassed...???
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hello GHOSTFACE,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Samsung continues to lead foldable innovation by combining cutting-edge design, powerful performance, and an advanced multitasking experience. The appreciation for how the Z Fold series redefines what a smartphone can be, blending productivity and entertainment into one seamless device, shows your understanding of its value. Your excitement reflects the passion behind Samsung’s commitment to advancing mobile technology. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Samsung continues to lead foldable innovation by combining cutting-edge design, powerful performance, and an advanced multitasking experience. The appreciation for how the Z Fold series redefines what a smartphone can be, blending productivity and entertainment into one seamless device, shows your understanding of its value. Your excitement reflects the passion behind Samsung’s commitment to advancing mobile technology. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Vic Kyler
from New Castle, DE
Expertise:Intermediate
Verified Purchase:Yes
I can't get over how much of an improvement it is! I have had the Galaxy Z fold 3,4 and 6 and I have enjoyed them I did not plan on getting the 7...until I discovered how it overcame the main complaint I had about it's predecessors; the weight! The Galaxy Z Fold series has been revolutionary in it's foray into the world of foldable mobile devices. no one can deny that. But in it's 6th generation device I found while still an amazing piece of machinery, the fact that my hand suffered from phone fatigue due to the weight on long calls a bit annoying after having 4 iterations of the same device with little improvement. The Z Fold 7 addressed this issue well. when closed the phone is no thicker than the current generation I-phone and when open it's super light and thin. Your mileage may vary depending on the protective case you use but I got a Torras 360 for protection while maintaining the thin aesthetic. The software is responsive and smooth. and multi-tasking is a breeze when open as it allows 3 open apps at once.
After almost a month of use I see an improvement over the last generation of Z Fold strong enough to sway anyone who is still on the fence about trying out a foldable phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hi Vic Kyler,
Thank you for your thorough review of the Galaxy Z Fold7. Samsung continues to improve the Fold series by refining its design, making it lighter, and enhancing multitasking features to increase productivity and comfort. Many users appreciate how the lighter form factor and responsive software improve daily use, whether the device is closed or fully unfolded. Your experience shows how innovation can greatly boost long-term satisfaction with foldable devices. We thank you for being a Samsung customer.
-Ty
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Thank you for your thorough review of the Galaxy Z Fold7. Samsung continues to improve the Fold series by refining its design, making it lighter, and enhancing multitasking features to increase productivity and comfort. Many users appreciate how the lighter form factor and responsive software improve daily use, whether the device is closed or fully unfolded. Your experience shows how innovation can greatly boost long-term satisfaction with foldable devices. We thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: davey2240
from Erie, PA
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Z Find 7 is slim, lightweight, beautifully designed, and powerful as it gets. I just can't wait till I get to check out the trifold!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hey there davey2240,
Thank you for sharing your excitement about the Galaxy Z Fold7. Its slim design, light weight, and strong performance highlight Samsung’s ongoing efforts to improve foldable technology without sacrificing functionality. Many users value how the Fold7 combines elegance with durability, providing a smooth and responsive experience. Your enthusiasm reflects the growing interest in Samsung’s foldable innovations. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your excitement about the Galaxy Z Fold7. Its slim design, light weight, and strong performance highlight Samsung’s ongoing efforts to improve foldable technology without sacrificing functionality. Many users value how the Fold7 combines elegance with durability, providing a smooth and responsive experience. Your enthusiasm reflects the growing interest in Samsung’s foldable innovations. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Clynn
Verified Purchase:Yes
I decided to give this foldable a try had the other folding option from Google but it was too bulky this fold 7 is perfect size wise
Response from Samsung USBy R&R, January 22, 2026
Hiya Clynn,
Thank you for sharing your experience with the Galaxy Z Fold7. Samsung focused on comfort and balance in this model, ensuring it is easy to use while providing a spacious, immersive display when unfolded. Many users like how the Fold7 integrates seamlessly into daily routines without being bulky. Your feedback emphasizes how careful design can improve the foldable experience. We appreciate you as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Samsung focused on comfort and balance in this model, ensuring it is easy to use while providing a spacious, immersive display when unfolded. Many users like how the Fold7 integrates seamlessly into daily routines without being bulky. Your feedback emphasizes how careful design can improve the foldable experience. We appreciate you as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung Cell phone. . .because samsung have
on January 21, 2026
Posted by: Anonymous
Verified Purchase:Yes
I love samsung Cell phone. . .because samsung have phisical sim phones that,s Y i love it.
Response from Samsung USBy R&R, February 13, 2026
FALAK SHER CHATTHA
Thank you for sharing what you enjoy about Samsung devices. Flexibility and choice are core to the Galaxy experience, with features like physical SIM support still important for many users. The Galaxy Z Fold7 showcases innovation with practical options. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing what you enjoy about Samsung devices. Flexibility and choice are core to the Galaxy experience, with features like physical SIM support still important for many users. The Galaxy Z Fold7 showcases innovation with practical options. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lawrence
from New York, NY
Verified Purchase:Yes
I really enjoy using the larger screen for gaming and watching videos. The device is light and very responsive. The single-panel screen is a bit on the smaller side compared to what I'm used to when completing everyday tasks, but the big two-panel screen makes up for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hi Lawrence,
Thanks for sharing your experience with the Galaxy Z Fold7. The large inner screen is designed to enhance gaming, streaming, and multitasking, while the outer display offers quick access for everyday tasks. It’s great to hear that you appreciate how the device adapts seamlessly to various moments in your day with smooth performance and vivid visuals. Your feedback underscores the versatility that makes the Fold such a unique device. We appreciate you being a Samsung customer.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. The large inner screen is designed to enhance gaming, streaming, and multitasking, while the outer display offers quick access for everyday tasks. It’s great to hear that you appreciate how the device adapts seamlessly to various moments in your day with smooth performance and vivid visuals. Your feedback underscores the versatility that makes the Fold such a unique device. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Taryn
from CT
Verified Purchase:Yes
This is my first Fold phone and it is amazing. Im getting older and the phine screens are hard to see. I use my phone for everything....email, web searching, games. With no other device i was looking for somethjng that had more screen area. I didnt realize i would get so much clarity with the screen. I can even read my books on my phone now too. I am super happy i splurged on this. At first the battery started draining quickly but now the phone's smart logic puts aps to sleep for me and the battery lasts all day. Been using it for a couple weeks and now that i adjusted, really no complaints.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, January 22, 2026
Hi Taryn,
Thank you for sharing your initial experience with the Fold7. The Galaxy Z Fold7 is designed to offer a clear, spacious viewing experience and intelligent features that adapt to your daily routines. We hope you see how the large screen enhances reading, browsing, and entertainment, while smart software features help prolong battery life. Your feedback shows how the Fold7 can genuinely support your daily life in innovative ways. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your initial experience with the Fold7. The Galaxy Z Fold7 is designed to offer a clear, spacious viewing experience and intelligent features that adapt to your daily routines. We hope you see how the large screen enhances reading, browsing, and entertainment, while smart software features help prolong battery life. Your feedback shows how the Fold7 can genuinely support your daily life in innovative ways. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: McWinters
from PA
Expertise:Intermediate
Verified Purchase:Yes
A beautiful phone, BUT! SAMSUNG has left its devoted users betrayed and at a total loss! This phone is about beauty, but woefully lacks in substance. Throw away your SPens... and prepare yourself for a phone that even lacks in response by touch. Not only that, Samsung did not even let their consumers know upfront they would no longer be able to use their SPens. All this, for a phone that costs way too much for what it now is...... an incomplete phone. I feel betrayed.
Features
1
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, January 21, 2026
Greetings McWinters,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your compliments on its beautiful design; however, we understand that some design changes may influence how you feel about the removal of the S Pen. Our aim was to develop a device that is more functional and easier to use, with a slimmer profile. The redesign also focused on enhancing durability, which involved re-engineering the display layout. We hope you enjoy the new features, including improvements in Galaxy AI, the circle to search, and cross-app functionality. Thanks again for your feedback and for choosing Samsung!
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your compliments on its beautiful design; however, we understand that some design changes may influence how you feel about the removal of the S Pen. Our aim was to develop a device that is more functional and easier to use, with a slimmer profile. The redesign also focused on enhancing durability, which involved re-engineering the display layout. We hope you enjoy the new features, including improvements in Galaxy AI, the circle to search, and cross-app functionality. Thanks again for your feedback and for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US