Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Alfonso
from Bakersfield, California
Verified Purchase:Yes
Really great, well done phone really light and fits great in my hand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 24, 2026
Hello Alfonso,
Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Horn
from California
Expertise:Intermediate
Verified Purchase:Yes
screen phone have line when fold . i can show u video
Features
4
Design
5
Value
3
Response from Samsung USBy R&R, February 24, 2026
Hello Horn,
Thank you for sharing your experience. The Galaxy Z Fold7 features advanced foldable display technology for a smooth, immersive view and supports daily flexibility. If you see lines on your display, we suggest visiting an authorized repair shop like uBreakiFix for an assessment. They'll examine your device to determine the best next steps. Please note that Samsung guarantees its products with a warranty covering manufacturing defects in materials and craftsmanship. This warranty lasts 12 months from the purchase date, as specified for each item. During this period, you can have peace of mind knowing your device's quality and performance are protected, reflecting Samsung's reliability. We appreciate your support and look forward to helping you as a valued member of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold7 features advanced foldable display technology for a smooth, immersive view and supports daily flexibility. If you see lines on your display, we suggest visiting an authorized repair shop like uBreakiFix for an assessment. They'll examine your device to determine the best next steps. Please note that Samsung guarantees its products with a warranty covering manufacturing defects in materials and craftsmanship. This warranty lasts 12 months from the purchase date, as specified for each item. During this period, you can have peace of mind knowing your device's quality and performance are protected, reflecting Samsung's reliability. We appreciate your support and look forward to helping you as a valued member of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Scott
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the S24 ultra to the fold 7. I feel next to no difference while using the outer screen and don't see the fold line at all on the inside when it's on. Miss the in screen fingerprint scanner but the one on the power button works fine so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hi Scott,
Thank you for sharing your experience with the Galaxy Z Fold7. Its refined outer display, immersive inner screen, and precision engineering are designed to deliver a seamless transition between everyday use and multitasking. The transition of biometric security and usability highlights the focus on thoughtful design and easier access. We appreciate your positive perspective. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Its refined outer display, immersive inner screen, and precision engineering are designed to deliver a seamless transition between everyday use and multitasking. The transition of biometric security and usability highlights the focus on thoughtful design and easier access. We appreciate your positive perspective. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
My first fold phone is the Fold 7 and I'm pleasantly surprised and have no complaints. Bigger screen when needed, great at multitasking, front screen is great at being a normal phone. Definitely not going back to a slab phone any time soon
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hey there Anonymous,
Thank you for sharing your initial experience with the Galaxy Z Fold7. Its expansive display, multitasking capabilities, and versatile design are built to effortlessly support both work and daily activities. We're glad to know it has enhanced your device usage. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your initial experience with the Galaxy Z Fold7. Its expansive display, multitasking capabilities, and versatile design are built to effortlessly support both work and daily activities. We're glad to know it has enhanced your device usage. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Angrej
from Cleveland
Verified Purchase:Yes
The battery backup is poor. The battery keeps draining automatically even when the phone is off. This is the biggest problem.
No, I would not recommend this to a friend.
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hello Angrej,
Thank you for taking the time to share your feedback on the Galaxy Z Fold7. This device is designed to deliver immersive performance while efficiently managing power according to your daily usage.
Are you experiencing unusual battery drainage with your Galaxy phone or tablet? If you notice that your phone’s battery drains even when it's off, it may be a sign that it is not charging properly. Please ensure that you are using a compatible Samsung charger with your device.
Additionally, check out our online article linked below for tips on preventing your device's battery from draining quickly. We appreciate your feedback and thank you for being a Samsung customer.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback on the Galaxy Z Fold7. This device is designed to deliver immersive performance while efficiently managing power according to your daily usage.
Are you experiencing unusual battery drainage with your Galaxy phone or tablet? If you notice that your phone’s battery drains even when it's off, it may be a sign that it is not charging properly. Please ensure that you are using a compatible Samsung charger with your device.
Additionally, check out our online article linked below for tips on preventing your device's battery from draining quickly. We appreciate your feedback and thank you for being a Samsung customer.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: CRotta
from West Chester, OH
Expertise:Intermediate
Verified Purchase:Yes
I like the slightly smaller screen, how thin it is folded and lighter than my S23 Ultra. Being able to unfold for a larger screen when needed is awesome! Very pleased with the performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Hi there CRotta,
Thank you for taking the time to share your experience. It is great to hear how the Galaxy Z Fold7 fits comfortably into your daily life while still offering the flexibility of a larger display when needed. Its slim design and smooth performance were built to support both productivity and creativity. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience. It is great to hear how the Galaxy Z Fold7 fits comfortably into your daily life while still offering the flexibility of a larger display when needed. Its slim design and smooth performance were built to support both productivity and creativity. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Craig L
from Alpharetta, GA
Expertise:Intermediate
Verified Purchase:Yes
This phone allows you to use multiple display becasue you can split the screen or use on screen a a much larger display. Excellent camera, so many features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 23, 2026
Hi there Craig L,
Thank you for reaching out and sharing your thoughts on the Galaxy Z Fold7. The feature that allows you to expand the screen for larger viewing enhances every task. The best part is that you can start on the Flex cover screen and seamlessly transition to the wider display. We're glad to hear that you're enjoying your Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on the Galaxy Z Fold7. The feature that allows you to expand the screen for larger viewing enhances every task. The best part is that you can start on the Flex cover screen and seamlessly transition to the wider display. We're glad to hear that you're enjoying your Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device for Productivity or Anything
on February 21, 2026
Posted by: Anonymous
from Northern Arizona
Expertise:Expert
Verified Purchase:Yes
Simply an excellent device all around. I traded a Galaxy S25 Ultra for the Fold 7 so I was already using a current flagship device. If you run your life, business or both on the go, this device is king in my opinion. Excellent power to perform, and although the battery life is less than that of the S25 Ultra, it is more than adequate. I use mine constantly and consume power at a rate that is likely more than many users, and between home and travael, I am able to top off the device battery without issue. Very please with the switch to the Fold 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Greetings Thadius,
Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US