Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
1
Not the best quality
on March 9, 2026
Posted by: GDSingh
Expertise:Expert
Major screen issues after using less than 2 years . Bright light line appearing on the screen with one big dot.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, March 11, 2026
Hi GDSingh,
Thank you for sharing your experience with the Galaxy Z Fold 7. Our Fold devices are designed with advanced display technology and a robust multitasking layout that allows users to easily switch between apps, entertainment, and productivity.
If you notice bright lines on your display, we may need more details about the behavior. We’ve partnered with uBreakiFix as an authorized repair location for Samsung. You can visit a nearby location for assistance with your display in person.
Additionally, Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with the Galaxy Z Fold 7. Our Fold devices are designed with advanced display technology and a robust multitasking layout that allows users to easily switch between apps, entertainment, and productivity.
If you notice bright lines on your display, we may need more details about the behavior. We’ve partnered with uBreakiFix as an authorized repair location for Samsung. You can visit a nearby location for assistance with your display in person.
Additionally, Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Galaxy
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The phone is good and classy and I enjoy using it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on March 9, 2026
Posted by: RiatheDiva627
[This review was collected as part of a promotion.] I love the Samsung Galaxy Z Fold 7; it’s the ultimate multitasking powerhouse.
The expansive screen is perfect for managing complex projects and travel plans.
Its sleek design fits my aesthetic and high-end lifestyle perfectly.
The camera quality is stunning, capturing every travel memory with crystal clarity.
Switching between work apps and personal life has never been more seamless.
It’s the most efficient and stylish tech upgrade I’ve made this year.
If you value both form and function, this phone is the gold standard.
The expansive screen is perfect for managing complex projects and travel plans.
Its sleek design fits my aesthetic and high-end lifestyle perfectly.
The camera quality is stunning, capturing every travel memory with crystal clarity.
Switching between work apps and personal life has never been more seamless.
It’s the most efficient and stylish tech upgrade I’ve made this year.
If you value both form and function, this phone is the gold standard.
Value
5
Response from Samsung USBy R&R, March 10, 2026
Greetings RiatheDiva627,
Thank you for sharing your exciting review of the Galaxy Z Fold7. The large display truly turns the phone into a multitasking tool for productivity, travel planning, and daily organization. The powerful camera system and smooth multitasking continue to make the Z Fold series popular among those who value innovation and performance. We appreciate you taking the time to share your experience with the Samsung community. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your exciting review of the Galaxy Z Fold7. The large display truly turns the phone into a multitasking tool for productivity, travel planning, and daily organization. The powerful camera system and smooth multitasking continue to make the Z Fold series popular among those who value innovation and performance. We appreciate you taking the time to share your experience with the Samsung community. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Bubbles
from San diego, ca
Expertise:Intermediate
Verified Purchase:Yes
I'm really enjoying this phone. I've had many samsung phones but having the massive screen is really great. Especially when dealing with documents or doing some of the homeschooling stuff that I do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 10, 2026
Hello there Bubbles,
Thanks for sharing your experience with the Galaxy Z Fold 7. The spacious display makes everyday tasks such as reviewing documents, reading, and managing to-do lists more engaging. The Fold series keeps redefining how users work and stay productive on a mobile device. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold 7. The spacious display makes everyday tasks such as reviewing documents, reading, and managing to-do lists more engaging. The Fold series keeps redefining how users work and stay productive on a mobile device. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
I started purchasing the Zfold when it first came out. I love this phone. The feature of being able to open it up when seaching or on a zoom call makes the tasks so much more convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 9, 2026
Hi MPie,
Thank you for sharing your experience with your Galaxy Z Fold7. It is designed to provide a reliable and clear connected experience throughout the day, especially for Zoom calls. The larger screen allows for easier navigation and enhances usability. We appreciate your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold7. It is designed to provide a reliable and clear connected experience throughout the day, especially for Zoom calls. The larger screen allows for easier navigation and enhances usability. We appreciate your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good buy it's again a good product
on March 8, 2026
Posted by: Kenny
It's a good product to invest in and great service 😄
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 9, 2026
Hey Kenny,
Thank you for taking the time to share your experience with your Galaxy Z Fold7. Samsung continues expanding the Galaxy Z Fold series ecosystem to support connected experiences across devices. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy Z Fold7. Samsung continues expanding the Galaxy Z Fold series ecosystem to support connected experiences across devices. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Columbus, ohio
Verified Purchase:Yes
I love my phone, it's as advertise. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 9, 2026
Ahoy Kevin Moore,
Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Afam
Verified Purchase:Yes
Very nice and sleek. It feels good on hand because it Very thing and wider screen.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R, March 6, 2026
Hi Afam,
We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US