Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(4,516 Reviews)
Rating breakdown 4,516 reviews
5 Stars
3,784
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product.
(
618 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Anonymous
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
It is a great phone and the features are better than any other Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 30, 2026
Hey Krishh,
We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Norm
from Maine
Expertise:Intermediate
Verified Purchase:Yes
My wife and I have previously owned the Z Fold 2 and the Z Fold 5, and we now have the Z Fold 7. We’ve enjoyed the Fold series so much that we would never go back to a traditional slab phone.
The Z Fold 7 is by far the best iteration yet. Samsung has finally addressed the size of the front screen, making it far more practical and comfortable to use. The phone is fast, responsive, and incredibly versatile.
The larger display is perfect for reading contracts, reviewing documents, and multitasking. Overall, this is a significant improvement over previous versions and well worth the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 12, 2026
Greetings Norm,
Thank you for taking the time to share such thoughtful feedback. It’s exciting to hear how your experience across multiple Z Fold generations has led you to enjoy the refinements of the Galaxy Z Fold7. The expanded front display and powerful multitasking features were designed to support real productivity, from reviewing documents to managing daily tasks with ease. Knowing that these enhancements are making a difference in your day means a great deal to our team. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share such thoughtful feedback. It’s exciting to hear how your experience across multiple Z Fold generations has led you to enjoy the refinements of the Galaxy Z Fold7. The expanded front display and powerful multitasking features were designed to support real productivity, from reviewing documents to managing daily tasks with ease. Knowing that these enhancements are making a difference in your day means a great deal to our team. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
I'm used to having a stylus from the last 5 Galaxy phones and my last 3 tablets, which works very well with the Z Fold. It's it would be a lot easier with the style is because of the screen size. Because my last phone was a little bit larger than the Z Fold. I do love the Z Fold4 the larger inage screen. And outer screen, and all the functions it come to it. The style is with definitely give it a lot. Easier functioning with me, especially with the smaller keys and everything on them as well. But I do love this phone very much. The stylish quipy, fantastic. Also I wish I was able to add a memory card to the device. I'm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 17, 2026
Hello Kevin Phenix,
Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Alfonso
from Bakersfield, California
Verified Purchase:Yes
Really great, well done phone really light and fits great in my hand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 24, 2026
Hello Alfonso,
Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Okay so far
on July 25, 2025
Posted by: Firstpost
[This review was collected as part of a promotion.] So far the experience has been pretty good. I'm trying to figure out if the battery is going to improve I utilize my phone daily for business and pleasure and it appears that it may work well for me. I still have to learn more about the phone.But so far so good.
Value
4
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for your review! It’s great to see that you’re having a positive experience with the Galaxy Z Fold7! We understand the importance of having a durable battery, especially if you use your phone for business and pleasure. If you're curious about the battery life, definitely check out the adaptive battery feature. It intelligently manages your apps by putting those you rarely use into sleep mode, which helps conserve battery and data. You can customize the settings for this feature under Settings > Device care > Battery > More > Settings > Put unused apps to sleep. This way, apps that haven’t been used in three days or more won’t run in the background, ensuring you get the most out of your battery life. Be sure to check out the link attached for additional options to help enhance your phone's battery life. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Deal Breaker
on July 25, 2025
Posted by: Mody
from Florida
I was about to leave Apple after 10 years of being loyal to their phones. My wife and I decided to switch from iPhones and accept struggling with figuring out how to make our new Fold 7 phones "best phones now" work with our MacBooks "best laptops now", but wait... no S Pen!! What is this, Samsung! The deal and our hearts are broken .. We are going back with iPhones + iPads configurations until you fix this.
Features
1
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts with us, Mody. We really value you as a customer, and it’s clear that you've put a lot of thought into your feedback about the lack of S Pen in this iteration. While the S Pen remains a valuable part of the Galaxy lineup, our focus with the latest Galaxy Z Fold7 was to deliver the lightest and thinnest Z series experience yet. We aimed to maximize portability, as that was the most important user experience for this generation. We understand your disappointment, and we’re continuously working hard to enhance our devices based on customer feedback. Your insights are invaluable to us as we strive to improve our products. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S25 plus
on July 28, 2025
Posted by: JFIVE1182
[This review was collected as part of a promotion.] Love the size of the s25 plus & battery life is awesome.And I love using the A.I explain things, especially using the camera A.I. Also great to watch video content and play music too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Most Refined Fold Yet – Z Fold 7 Delivers
on July 29, 2025
Posted by: malbep
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the thinnest foldable phone on the market, and it truly feels amazing in the hand. Samsung has done an incredible job making it lighter, more comfortable, and easier to hold—even for long periods. The larger, more immersive screen makes multitasking and media consumption even better than before. Everything about this device screams premium, from the sleek design to the smooth performance. It's not just a phone—it’s an experience. Simply perfect. 👌
Value
5
Written by a customer while visiting Samsung US