Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(4,516 Reviews)
Rating breakdown 4,516 reviews
5 Stars
3,784
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product.
(
618 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: David
Verified Purchase:Yes
WOW! A fantastic phone. Works well, great transition from folded to fully open, clear audio video and calls.
Response from Samsung USBy R&R, January 2, 2026
Howdy David,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Crafted to seamlessly transition between phone and tablet modes, the Z Fold7 highlights why the Galaxy Z series is at the forefront of foldable technology, offering smooth operation and immersive experiences. We're grateful to have you as part of the Samsung journey.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Crafted to seamlessly transition between phone and tablet modes, the Z Fold7 highlights why the Galaxy Z series is at the forefront of foldable technology, offering smooth operation and immersive experiences. We're grateful to have you as part of the Samsung journey.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Brian S
from Nebraska
Verified Purchase:Yes
Best fold yet. I wouldn't change it for any other phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 4, 2026
Hey there Brian S,
Thank you for sharing your thoughts on the Galaxy Z Fold7. It's great to hear that you see it as the best fold yet, highlighting its balance, performance, design improvements, and versatility, which we aim to achieve. The Z Fold7 is designed to transition smoothly between work, entertainment, and daily use. We value your feedback on your overall foldable experience. Thank you for your review and for selecting Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. It's great to hear that you see it as the best fold yet, highlighting its balance, performance, design improvements, and versatility, which we aim to achieve. The Z Fold7 is designed to transition smoothly between work, entertainment, and daily use. We value your feedback on your overall foldable experience. Thank you for your review and for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Erik
from Florida
Verified Purchase:Yes
It's amazing what I can do with my phone, I'm very happy and the AI is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hey there Erik,
Thank you for sharing your experience with the Galaxy Z Fold7. Highlighting its powerful features and Galaxy AI demonstrates how this device boosts creativity, productivity, and everyday convenience. We're pleased to hear you're satisfied with it. The Galaxy Z Fold7 continues to set new standards for smartphone advancements. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Highlighting its powerful features and Galaxy AI demonstrates how this device boosts creativity, productivity, and everyday convenience. We're pleased to hear you're satisfied with it. The Galaxy Z Fold7 continues to set new standards for smartphone advancements. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Ms Tee
from Concord, ca
Verified Purchase:Yes
I love the bigger front and inner screens. I love good lock on this phone. Battery is not bad
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hi Ms Tee,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to offer a balanced experience, combining immersive screens with dependable everyday performance and personalized options. Its battery supports all-day use for work and entertainment, an unmatched feature. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to offer a balanced experience, combining immersive screens with dependable everyday performance and personalized options. Its battery supports all-day use for work and entertainment, an unmatched feature. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Pam Elrod
from Clinton Tn
Expertise:Intermediate
Verified Purchase:Yes
He loves it so much so that he is ready for an upgrade already.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hey Pam Elrod,
Thank you for sharing this wonderful feedback on the Galaxy Z Fold7. The Fold7 is designed to impress from the moment it’s in your hand, combining premium craftsmanship with powerful performance. It’s great to hear how much it’s being enjoyed and how quickly it’s become a favorite device. thank you for choosing Samsung.
-Ty
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Thank you for sharing this wonderful feedback on the Galaxy Z Fold7. The Fold7 is designed to impress from the moment it’s in your hand, combining premium craftsmanship with powerful performance. It’s great to hear how much it’s being enjoyed and how quickly it’s become a favorite device. thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jess
Verified Purchase:Yes
Love it but screen is glitching for no reason with keyboard menu blinking sometimes.
Response from Samsung USBy R&R, January 13, 2026
Greetings Jess,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Nader
from Indiana
Expertise:Expert
Verified Purchase:Yes
i thought i had to wait for the z fold 8 to upgrade from my z fold 5 , once you go fold you can't go back to regular slab phones , but the 7 is everything i wanted , it's thin , the camera is great the screen is amazing , i wish the crease less display was already here but who knows i may also go for the z fold 8 :) excited for what Samsung will do next .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 13, 2026
Howdy Nader,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Fabian
from Camp lejeune
Expertise:Intermediate
Verified Purchase:Yes
I've been skeptical about the z fold for a bit, but after actually having it it for a bit it so much fun to play with especially since it fell so futuristic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 21, 2026
Hey there Fabian,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how using the device shifted your perspective and enhanced your enjoyment. The Fold7 is designed to feel intuitive, engaging, and distinctly futuristic, providing an experience unlike that of a traditional smartphone. Your insights echo the sense of discovery many users experience with foldable devices. We appreciate your being a part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how using the device shifted your perspective and enhanced your enjoyment. The Fold7 is designed to feel intuitive, engaging, and distinctly futuristic, providing an experience unlike that of a traditional smartphone. Your insights echo the sense of discovery many users experience with foldable devices. We appreciate your being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US