Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,276 Reviews)
Rating breakdown 4,276 reviews
5 Stars
3,607
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
466 out of
528)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
mobile/tablet, love the Galaxy AI features
on August 10, 2025
Posted by: TechGuy
[This review was collected as part of a promotion.] Mobile/tablet, love the Galaxy AI features it's a little confusing coming from an iPhone but so many more options and features on the phone, lack of cases locally are a downside too but amazon has plenty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool concept
on August 10, 2025
Posted by: Notinlove
[This review was collected as part of a promotion.] I really want to like this phone more than I do. The design and layout is great. That is until you put it in a good secure case. A good case is very important to me, however after trying a few. All have added so much weight and bulk to the phone. As well as making the side keys difficult to use.
The battery on this thing drains very quickly and takes a very long time to charge. I tried magsafe and cord charging and both took a long time. I don't use my phone for work or anything but for pleasure and would expect my use to have a little longer battery life. Also having trouble staying connected to WiFi. The middle of the screen when unfolded touch isn't that great. Like I said in the beginning I really wanted to like it but I am not and thankfully I am still in the return time frame and will be going back to the Galaxy.
The battery on this thing drains very quickly and takes a very long time to charge. I tried magsafe and cord charging and both took a long time. I don't use my phone for work or anything but for pleasure and would expect my use to have a little longer battery life. Also having trouble staying connected to WiFi. The middle of the screen when unfolded touch isn't that great. Like I said in the beginning I really wanted to like it but I am not and thankfully I am still in the return time frame and will be going back to the Galaxy.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your honest thoughts about the Galaxy Z Fold7. Regarding your concern about the touch responsiveness when the device is unfolded, we recommend checking for any software updates, as these can enhance performance. Additionally, keeping your screen clean can significantly improve touch sensitivity. We also appreciate your input on the compatibility with cases. As far as the Wifi, we will be adding a link below to help you troubleshoot this. We strive to balance style and protection, and your feedback helps us understand user needs better. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further questions or need assistance with the touch responsiveness, please be sure to reach out to us at Samsung Support! We’re here to help ensure you have the best experience possible with your device. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
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https://www.samsung.com/us/support/troubleshoot/TSG10002018/
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Blue magic
on August 10, 2025
Posted by: Abegeez
[This review was collected as part of a promotion.] I love this device. As I started to fill out this form on the robust screen, I couldn't resist opening up this massive 8 inch screen. This is a game changer because of the thin form factor. It is easy to use this device. I love Samsungs innovative products. They have cracked the code on making dope azz products. I came over from apple in 2017 and haven't looked back. Lifelong Samsung fan is so cliche but watching from afar in the early 2000s this company has been doing what Apple hasn't done...innovate!!! I also have an S25 ultra and I can't put either one down. I still carry an iPhone but it's strictly for communication with my 13 year old daughter. Keep doing the things that you're doing Samsung. Looking forward to the trifold phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on August 10, 2025
Posted by: Toni30
[This review was collected as part of a promotion.] I mostly use my device for work and personal use, I recently got it a few weeks ago and I totally like it, I use the multiple window to answer slack messages and view some emails, pretty useful and responds very well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on August 10, 2025
Posted by: Photorom3
[This review was collected as part of a promotion.] The overall build of the device from its sleek to the touch lightweight design so the intuitive software with galaxy AI implementation has made this device my daily driver. Recent switch from the iPhone 16 pro max and I doubt I'll ever be switching back to ios. I've had not one issue with this device and everything works so seamless. I was once trapped in the apple ecosystem but have found ways to make my fold 7, watch ultra work together with my Mac and iPad. As a photographer I will say the camera is pretty sharp and at times overly sharp but that is easily fixed via light room edits and the galaxy AI makes removing unwanted content out of the image super easy. Overall a solid device 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New World Order
on August 10, 2025
Posted by: ByeAppleHelloSamsung
[This review was collected as part of a promotion.] Switching from Apple Iphones after 15+ years to the Galaxy Z Fold 7 was a massive leap, but it's the best tech decision I've made. The Z Fold 7's incredibly thin, light, futuristic design was the first thing that impressed me, a stark contrast to the stagnant iPhone design.
The customization is a game-changer. "Flex Mode" lets me prop the phone up hands-free for calls or content, a simple but life-altering convenience. I've personalized my home and lock screens to an unprecedented degree, and the multi-app multitasking on the main screen has made my workflow incredibly efficient. I can now handle tasks on the go that once required my MacBook.
Galaxy AI is the true magic. "Circle to Search" lets me instantly look up anything on my screen, without leaving my current app. It’s seamless and intuitive. "Live Translate" has allowed me to have real-time conversations with international colleagues, bridging language barriers effortlessly. And "Chat Assist" has become my go-to for summarizing long emails, saving me valuable time. These features are a glimpse into the future, far more advanced and functional than anything Apple offers.
This device has transformed my daily routine. The Z Fold 7's flexibility and powerful AI features have made my work more efficient and simplified communication and information gathering. I'm no longer just using a device; I'm actively shaping it to fit my life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has lots and lots of excelent features!
on August 10, 2025
Posted by: Beborojo
[This review was collected as part of a promotion.] Excelent device to have. Has great quality pictures, very clean and clear big screen to view the nice pictures taken. Big screen to play games on. Loved it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone size and weight and quality
on August 10, 2025
Posted by: Nashaat
[This review was collected as part of a promotion.] This device is full 5 star phone
Size is perfect
Weight is less than a regular phone
Screen quality is the best
Size is perfect
Weight is less than a regular phone
Screen quality is the best
Value
5
Written by a customer while visiting Samsung US