Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,337 Reviews)
Rating breakdown 7,337 reviews
5 Stars
6,036
4 Stars
962
3 Stars
189
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Great Product
on August 21, 2026
Posted by: Jagoff4life
[This review was collected as part of a promotion.] I'm looking forward to hearing about the latest foldable device! Reviews often highlight the innovative design and the unique user experience these phones offer. It will be interesting to see how the camera performance and battery life compare. I'm also curious about the durability of the screen and the overall build quality. Thanks for sharing your thoughts! I chose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My fold 7 the best thing
on August 20, 2026
Posted by: Rkb757
[This review was collected as part of a promotion.] I choose the fold 7 because one i love the fold devices and most of all I love Samsung and there new devices I love the new one ui 8.5 and the operating system all everything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is Good but not Great yet
on August 20, 2026
Posted by: Yoshii
[This review was collected as part of a promotion.] The device is very thin, well designed and somewhat durable. The crease is an issue and it had glare. Hopefully they fix this in future models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible device
on August 20, 2026
Posted by: Techtoch
from Texas
Expertise:Expert
Device is not holding charge or fast charging anymore. 11 months old
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 24, 2026
Hello Techtoch,
Thank you for updating us on your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 offers an expansive display, powerful multitasking capabilities, and convenient fast charging support for everyday use. We understand that reduced battery performance and the loss of fast charging after 11 months can greatly impact your experience. If your phone is no longer holding a charge, please contact our Samsung Support Team to learn more about repair and warranty options. We appreciate you sharing these details as Samsung continues to enhance the performance and longevity of our Galaxy devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 offers an expansive display, powerful multitasking capabilities, and convenient fast charging support for everyday use. We understand that reduced battery performance and the loss of fast charging after 11 months can greatly impact your experience. If your phone is no longer holding a charge, please contact our Samsung Support Team to learn more about repair and warranty options. We appreciate you sharing these details as Samsung continues to enhance the performance and longevity of our Galaxy devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A Phone That Finally Feels Like the Future
on August 20, 2026
Posted by: FoldedFuture
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 because I wanted more than another ordinary smartphone, and after using it, I understand what makes a foldable genuinely useful. The best part is not simply having a screen that folds. It is having a device that changes depending on what I need it to do.
Folded, I have a convenient phone for calls, messages, photos, and quick everyday tasks. Open it, and suddenly I have enough screen space to comfortably watch videos, browse the web, read, manage work, shop, edit photos, and use multiple apps without constantly switching back and forth. Multitasking is where the Fold7 really earns its place. Being able to reference information in one app while working in another has made things I already did on my phone noticeably easier.
The large display is beautiful for streaming and photos, and the cameras have impressed me as well. Despite everything packed inside, the phone feels remarkably refined rather than like a bulky experiment.
My reason for giving it four stars instead of five is simple: a premium foldable still requires more care than a traditional phone, and I would love to see future generations become even more worry-free and durable.
The Galaxy Z Fold7 did something I did not expect: it changed how I use a phone. Folding it open still feels special, but the real accomplishment is that the novelty is backed by genuine everyday usefulness.
Folded, I have a convenient phone for calls, messages, photos, and quick everyday tasks. Open it, and suddenly I have enough screen space to comfortably watch videos, browse the web, read, manage work, shop, edit photos, and use multiple apps without constantly switching back and forth. Multitasking is where the Fold7 really earns its place. Being able to reference information in one app while working in another has made things I already did on my phone noticeably easier.
The large display is beautiful for streaming and photos, and the cameras have impressed me as well. Despite everything packed inside, the phone feels remarkably refined rather than like a bulky experiment.
My reason for giving it four stars instead of five is simple: a premium foldable still requires more care than a traditional phone, and I would love to see future generations become even more worry-free and durable.
The Galaxy Z Fold7 did something I did not expect: it changed how I use a phone. Folding it open still feels special, but the real accomplishment is that the novelty is backed by genuine everyday usefulness.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything.
on August 18, 2026
Posted by: Bobby2thumbs
[This review was collected as part of a promotion.] My Galaxy Fold 7 fits the way my days work. When energy is low and getting out feels like a fight, having a phone with Snap dragon that opens into a real tablet screen is more useful than people realize. You can watch something, read, code, or just zone out without hunching over a tiny display for hours. The inner screen is big enough that it doesn’t feel like you’re settling.
Battery life holds up better than most foldables I’ve seen people complain about, which matters when you’re not always near a charger and every little drain adds up. The cover screen is solid for quick checks without fully opening it. Camera is more than good enough for whatever you actually take pictures of, and the fold itself still feels solid after regular use. Im so glad I chose this phone.
Battery life holds up better than most foldables I’ve seen people complain about, which matters when you’re not always near a charger and every little drain adds up. The cover screen is solid for quick checks without fully opening it. Camera is more than good enough for whatever you actually take pictures of, and the fold itself still feels solid after regular use. Im so glad I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 3rd fold
on August 18, 2026
Posted by: Swankat
[This review was collected as part of a promotion.] I chose Galaxy fold every chance I get. This phone has it all. All the bells and whistles and its not to bulky or heavy. The pictures are so clean. Night mode is so great. Split screen helps with filling out forms. Zero complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost a perfect phone
on August 18, 2026
Posted by: DarkAvenger
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 7 because I wanted to try a foldable device with high end specs while also taking advantage of a large display when and if I wanted to. Overall, I have been very happy with this phone despite not always being happy with the camera or the speaker. Most times, the pictures and videos come out very well, but it is noticeable when it doesn't come out how you'd expect it to. The speaker is also not as loud as I thought it would have been when playing music out loud. Despite that, it's still a very solid phone and I tremendously enjoy using the larger screen for just about everything! The features are awesome and I'm always finding something new every day. The phone is very intuitive and well thought out as well. I love how it feels in your hand when closed as well as when it's open! I use my phone for work and content creation. Using AI and routines have been the icing on the cake to using this phone too and I feel those get overlooked quite a bit.
Value
4
Written by a customer while visiting Samsung US