Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,273 Reviews)
Rating breakdown 4,273 reviews
5 Stars
3,605
4 Stars
481
3 Stars
97
2 Stars
23
1 Star
67
88%of customers recommend this product.
(
462 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Delivers as Promised
on July 26, 2025
Posted by: BLoveFold7
[This review was collected as part of a promotion.] Galaxy AI pairs well with the Fold 7's innovative hardware making this device an pleasant user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I could have imagined
on July 26, 2025
Posted by: LakeSmart
[This review was collected as part of a promotion.] I had an S23 Ultra, but it started dying: unresponsive screen, wasn't working well as a phone.
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honest review from a iPhone user
on July 26, 2025
Posted by: Mario
Expertise:Beginner
First off, let’s talk about the common complaints. From what I’ve seen, there are really only two major issues people bring up: the lack of S Pen support and the fact that Samsung used the same battery as last year’s model. Most of the other reviews don’t even relate to the phone itself.
I can understand the frustration around the S Pen—it would’ve been nice if the phone supported it, especially at this price point. But personally, I don’t think it’s a big deal. If you really need one, you can always use an aftermarket pen. Now, as far as the battery goes, yes, they should’ve upgraded it. But to be honest, the performance is still impressive. I streamed for about eight hours straight with the phone fully unfolded and still had around 40% battery left before plugging it in. That’s better than what I’ve seen from my iPhone.
The 120Hz refresh rate is smooth, the speaker quality is great for such a thin device, and the phone feels surprisingly durable for a foldable. One thing I appreciate is that they removed the under-display camera. You don’t even notice a camera hole now, and you get slightly better image quality in return.
All in all, I’m really happy with the phone. I think anyone spending more than $400 should definitely get insurance, especially with a foldable screen. If anything happens, having that coverage makes replacing or repairing it way easier.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful device
on July 26, 2025
Posted by: Watkins
[This review was collected as part of a promotion.] I gotta say. In the first few days of using this new fold the wow factor has not gone away. The device is slim with a gorgeous screen and awesome camera. It's really hard putting this thing down and every single person I've shown this thing to ends up wanting one.
The upgraded Galaxy AI features really take the user experience to a whole new level.
Samsung you knocked it out of the park here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Powerhouse: Drowning Out the Backlash
on July 26, 2025
Posted by: derdeutscheramerikaner
Expertise:Expert
The Galaxy Z Fold 7 is a powerhouse. Super fast, ultra thin, and lightweight. The hype is real.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
About the negative reviews: They're ridiculous. Samsung announced no S Pen support. If it's a deal breaker, don't get the phone. People complaining about the price, if it's too much don't get it. Simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not so great
on July 26, 2025
Posted by: Nate
Great phone but I will say the s25 ultra will be coming back and this phone is going back. There are some key features that they desperately dropped the ball on. First of all Samsung, what is the deal with these speakers. They are by far some of the quietest and less than average. If you're a heavy music video listener get the 25 ultra. Next is the battery, let's get on track with the other foldables and switch to silicon carbon. The last thing is this dang camera bump is out of this world. I'd much rather than useful and makes this phone very annoying.
Response from Samsung USBy R&R Team, July 28, 2025
It's great to hear from you, Nate! Thank you for sharing your thoughts on the Galaxy Z Fold7. We’re glad to see you find it to be a great phone! We appreciate your feedback about the speakers as well. If you feel as though the speakers are not as loud as they should be, we recommend checking for updates on your device and also be sure to restart your device. We understand how important sound quality is, especially for music and videos. We’re constantly working to enhance audio experiences, and your input will help guide our future developments. Regarding the battery life, be sure to utilize the adaptive battery feature. This feature learns your usage patterns for various apps, keeping the apps you use regularly active even after you exit them. Conversely, apps that you rarely use are closed immediately to prevent them from running in the background and wasting battery life, or using Wi-Fi or mobile data. You can do this by going into the Settings, then selecting Battery, and finally choosing Adaptive Battery. We truly value your insight on this. For more troubleshooting options, please be sure to check out the link attached. As for the camera bump, we appreciate your feedback as we strive to balance functionality with aesthetics. Your feedback is invaluable to us as we look to refine our designs. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US
Customer Rating
5
The best upgrade for a phone overall!
on July 26, 2025
Posted by: Foldemort
[This review was collected as part of a promotion.] I've been a fan of the foldable phone idea for the past years. I got the Galaxy Z flip 5 when it came out and I was amazed by it! I wanted to get the galaxy Z fold 5 so bad, but I decided to wait until the next upgrade. And let me tell you. That time has come. The new Galaxy Z fold 7 is by far the game changer! I got it as soon as it came out and I am not dissapointed at all. The new AI features are very, very helpful in my day to day basis. I use the AI all the time for information, to look up for parts I don't know of, for pictures etc. Basically, AI became one of my favorites fratures, it being paired to the new Z fold 7. Just fantastic! Not sponsored here, but you should definitely give it a try. I, personaly, am a huge Samsung fan...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this model very much
on July 26, 2025
Posted by: Envyking
[This review was collected as part of a promotion.] The screen is like a tablet. You can do multiple things at once.
Value
5
Written by a customer while visiting Samsung US