Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(4,516 Reviews)
Rating breakdown 4,516 reviews
5 Stars
3,784
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product.
(
618 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Love what it does in evrey way you can think of.
on February 12, 2026
Posted by: AMG1
I love the service love what it does all hands on Samsung is the your money can ever buy its amazing
Response from Samsung USBy R&R, February 12, 2026
Hello there AMG1,
Thanks for sharing how your Galaxy Z Fold7 integrates into your daily life. We enjoy hearing that it's surpassing your expectations. The larger screen, streamlined design, and enhanced UI demonstrate how ongoing innovation, evolving with user needs, can have a significant impact. Feedback like yours motivates us and highlights why we innovate. We appreciate your choice of Samsung and remain committed to continuous improvement.
-Ty
Samsung Support
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Facebook
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Thanks for sharing how your Galaxy Z Fold7 integrates into your daily life. We enjoy hearing that it's surpassing your expectations. The larger screen, streamlined design, and enhanced UI demonstrate how ongoing innovation, evolving with user needs, can have a significant impact. Feedback like yours motivates us and highlights why we innovate. We appreciate your choice of Samsung and remain committed to continuous improvement.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Inner screen won't last
on February 20, 2026
Posted by: Chiu Chiu
from Phoenix Az
Expertise:Intermediate
Inside screen issues arise and samsung will not stand behind their brand new product like the unique Fold7. Plenty of similar concerns with inside screen with other users with the Fold7. Cannot recommend.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R, February 23, 2026
Greetings Chiu Chiu,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device represents years of innovation in foldable technology, combining immersive displays with precise engineering. Each generation reflects Samsung's commitment to enhancing durability, performance, and user experience. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and craftsmanship. Additionally, you can add extra coverage to eligible devices with Samsung Care+, which offers extended protection and support. For further assistance, please contact our Samsung Support Team. We appreciate your choice of Samsung for your innovative technology needs.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device represents years of innovation in foldable technology, combining immersive displays with precise engineering. Each generation reflects Samsung's commitment to enhancing durability, performance, and user experience. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and craftsmanship. Additionally, you can add extra coverage to eligible devices with Samsung Care+, which offers extended protection and support. For further assistance, please contact our Samsung Support Team. We appreciate your choice of Samsung for your innovative technology needs.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone ... but
on July 27, 2025
Posted by: JBird0813
[This review was collected as part of a promotion.] Galaxy AI works wonders on this phone. It's quick too. Cameras zoom is incredible.
However ... not crazy about the extended cameras since the camera is so thin it will not lay flat. Covers are available of course.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features and camera a must
on July 28, 2025
Posted by: Talk2much
[This review was collected as part of a promotion.] Galaxy Al is perfect for my familyvqnd how streaming the apps are awesome. The camera quality is so beautiful and clear and it have the best sound. Its easy to use and fun to play games on. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S Pen capability
on July 28, 2025
Posted by: Wayawaya
[This review was collected as part of a promotion.] I feel like samsung has forgotten the S Pen users this year. From removing the air action on the Samsung S 25 ultra and not having S Pen capability on the fold 7 was a major step back.
Please, next year we need something with S Pen capabilities.
Please, next year we need something with S Pen capabilities.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Thanks for reaching out to us, Wayawaya. We appreciate your honest feedback on the Galaxy Z Fold7! We understand that you are frustrated regarding the lack of an S Pen with this iteration of the Fold. The new design of the Z Fold7 is designed to be slimmer and lighter, which is one of the reasons the S Pen has been removed from the design. We value your insights as we continue to make improvements and changes in the future. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Thunder
[This review was collected as part of a promotion.] This is an excellent phone.. amazing speed.. awesome graphics..stunning sound quality.. the battery is long lasting and I'm honestly blown away by this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 29, 2025
Posted by: Wamkmo
[This review was collected as part of a promotion.] I am upgrading from the fold 5 to the fold 7. This new fold device has everything that's been missing from the older models like the new AI and thinner and lighter and has a bigger screens inner and outer and the cameras are still amazing and is great for gaming and vlogging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Totally worth the upgrade from Fold to fold
on July 30, 2025
Posted by: HappyinNC
[This review was collected as part of a promotion.] This Galaxy Z Fold 7 , is so much sleeker, and slimmer. Easier to handle and open than the first version. Some people might miss NO stylus pen. I prefer it. It would fall out of my case. I rarely used it. I used my finger. I love this updated faster, bug free version, plus it has the amazing "Galaxy AI” technology. Totally worth the upgrade.
Value
4
Written by a customer while visiting Samsung US