Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,273 Reviews)
Open Ratings Snapshot
Rating breakdown 4,273 reviews
5 Stars
3,605
4 Stars
481
3 Stars
97
2 Stars
23
1 Star
67
88%of customers recommend this product. 
(
462 out of 524
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
4 out of 5
4
I'm enjoying my Z Fold 7
on September 4, 2025
Posted by: JDBROWN1029
from Monrovia California
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Z Fold 7 is a good phone, but has some flaws. I haven't found a good case. The case Samsung makes is too slippery. The OS is finicky. The screen freezes randomly. Over time I hope more programs are optimized to make better use of the full screen size.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, JD! We appreciate your candid feedback and value your experience. It’s great to see that you find the phone good overall. We understand that you had some concerns about the case. While our cases are designed for protection, we know that finding the right level of grip is key to our customers. Please stay tuned as we continuously explore new designs that might better suit your preferences. Regarding the operating system and screen performance, we recommend checking for updates regularly. New software updates often include improvements that can enhance your experience and optimize app functionality, making full use of the Z Fold7's unique screen size. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect
on September 7, 2025
Posted by: Jaycyn
from Jersey city
Expertise:Intermediate
Verified Purchase:Yes
Amazing device samsung did its thing everything about device is great there are 3 things I would change bring back under display camera for inner screen the immersion was much better on the 6 and can we get a bigger batter/ faster charging 😀 once we have that device will be perfect
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for your feedback on the Galaxy Z Fold7, Jaycyn! We understand that you miss the under-display camera. However, the new main camera setup is designed to enhance your experience by maximizing the immersive large display without distractions. The Z Fold7 features a 10 MP cover camera and a 10 MP hidden main camera, an upgrade from the Z Fold6’s 10 MP and 4 MP UDC (under-display camera). This change allows for a more seamless use of your phone. In response to your concerns about battery life, the Z Fold7 is equipped with a powerful 4400 mAh battery and utilizes mDNIe technology for optimal efficiency. This means you can enjoy all your favorite features without worrying about draining the battery. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold
on September 8, 2025
Posted by: Sarmand
from New York
Expertise:Intermediate
Verified Purchase:Yes
this phone surpass my expectations It feels like something
Out of my imagination, but it's real.It's here it's in my hands
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 8, 2025
Thank you so much for your wonderful review of the Galaxy Z Fold7, Sarmand! We're excited to see that this iteration has surpassed your expectations and feels like something out of your imagination! The Galaxy Z Fold7 is designed to transform the way you experience your phone, allowing for multitasking like never before with its expansive, immersive screen. It's always exciting when we see that our innovations resonate with our users. We truly appreciate your feedback and are pleased that the Z Fold7 has brought you this great experience. If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wider front screen
on September 15, 2025
Posted by: Axrol21
[This review was collected as part of a promotion.] Much better front wide screen. Love the AI features. Hope to see the return of the Spen on the Fold series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Z fold it allows me to utilize 2 screens
on September 15, 2025
Posted by: ZPaWaF
[This review was collected as part of a promotion.] I love to use my Galaxy AI to search different items when im shopping to get the best deals it also helps me identify stuff when im out and about and see something intriguing. I also love nature so it allows me to find the best trails to take walks and be able to find new flowers for my gardening hobby. Galaxy you really outdid yourself i love my z fold
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love going from phone to tablet
on September 15, 2025
Posted by: LoveMyZFOLD
[This review was collected as part of a promotion.] Galaxy A.I. helps navigate online and thru my device apps. It's got everything in one! Like a phone and mini tablet! It's all I need !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Incredible phone, nervous about durability
on September 15, 2025
Posted by: Jdelos
[This review was collected as part of a promotion.] The capability of this phone is undeniable. So many improvements over previous folds. The form factor is way better to use when folded. Use this for gaming quite a bit as well as photography. The Galaxy AI features are mind-blowing with all the stuff it can do with pictures to make them prettier or just hilarious. Only thing that makes me nervous is the odd crackling noise it makes while unfolding. So far seems to be ok but it's disconcerting as I have had a bad experience with a previous folding device.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Jdelos! We’re so happy to see that you’re enjoying the improvements, especially for gaming and photography. The Galaxy AI features really do take photography on your phone to the next level! Regarding the crackling noise you're experiencing, we understand how concerning that can be. We want to let you know that the frame of the Galaxy Z Fold7 is enhanced for durability, using Advanced Armor Aluminum for the first time on any Galaxy device. Additionally, the Armor Flex Hinge is designed to strengthen the hinge housing, ensuring your device remains protected during folds and unfolds. If the noise continues to be a concern, please reach out to us at Samsung Support. We’d be happy to help and ensure everything is working smoothly. We appreciate your feedback and hope you continue to enjoy your Z Fold7. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I started with the fold 3 then want to the fold 5
on September 15, 2025
Posted by: BigBuck
[This review was collected as part of a promotion.] With the fold 5 working with Galaxy AI I cant wait tell I can upgrade to the fold 7 I have the A9+ tablet my wife has my old fold 3 but it's defective I got her the A9 FE and I have a watch samsung 5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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