Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
I love this phone
on August 4, 2025
Posted by: Finisimoo
[This review was collected as part of a promotion.] Galaxy AI is perfect
The phone is perfect
All features are good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
El Mejor Fold de la Historia
on August 4, 2025
Posted by: Omar322
[This review was collected as part of a promotion.] Al fin, Samsung nos escuchó mejorando el Samsung Galaxy Fold 7 con su cámara espectacular, el grosor del equipo es increíble. Su rapidez y fluidez hacen que sea el teléfono perfecto. Siempre he sido fanático de la serie, pero ahora me enamoré más del equipo. Felicidades Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs work
on August 4, 2025
Posted by: JustMe
[This review was collected as part of a promotion.] The battery does not last very long. Charging phone 3 times a day. The ear pice volume on calls is to quiet and speaker phone also to quiet. Should have also had ainti glare on both screens. And the power button should stick out just a bit more. Could have rotated the camera so phone would not have the crazy wobble that it does. Could have put a bit of texture on the side to assist with grip opening the phone. But my over all biggest complaint it the battery and charging speed. Frankly it sucks and probably will be the factor that makes me get rid of the phone. Don't want to live constantly looking for a charger.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We truly appreciate your feedback. The Z Fold7 is designed with a powerful 4400mAh battery and features mDNIe technology, ensuring maximum efficiency for all-day usage. With our Snapdragon 8 Elite processor and software enhancements, you can enjoy hours of playback time without worry. If you haven't already, we recommend checking for any software updates, as these can really enhance your device's performance. Don't forget to explore the Battery and Device Care quick optimization feature in the settings app, as it can help you get the most out of your battery life. For the best charging experience, please make sure to use a Samsung-approved fast charger wall adaptor. Check out the link attached for additional options that should help optimize your phone's battery life. Thank you again for your feedback, and for any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good still concerned about middle screen
on August 4, 2025
Posted by: Odinslayer
[This review was collected as part of a promotion.] Galaxy Ai is fantastic and the size of the phone is good. Middle screen still a concern but nice and thin
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable phone I've ever had.
on August 4, 2025
Posted by: Copperhead
[This review was collected as part of a promotion.] I've been using Samsung foldable phones since the Fold 2, and after the Fold, there's no way back to a regular phone. But in most scenarios, I was using the main screen because the outer screen was too narrow to use like a regular phone. However, with the Z Fold 7, I'm using the outer screen even more often than the main screen. I'm glad that the Fold became more convenient for daily use. Now it will fit everyone; it's still comfortable to use with one hand and very comfortable to hold it open. It's very slim and light. I love my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Generational Changer
on August 4, 2025
Posted by: FoldDad
[This review was collected as part of a promotion.] Galaxy Ai is ahead of its time. Makes life easier with a personal assistant. Foldable is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Mini Computer
on August 4, 2025
Posted by: ChineduS
[This review was collected as part of a promotion.] I am so happy with the ZFold 7. This bets my imagination of what a new Fold will look and feel like. The design is formidable. From the outer layer to the unfolding aspect. The software is to notch. Sleek and smooth when used. I can't ask for a more better Phone. I moved from the Note world but here in the world of foldable my imagination is limitless. With what to do and explore. I use this both for personal and school work. No need to carry my laptop. This product is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy and Convenient
on August 4, 2025
Posted by: TMMNSCTRD
[This review was collected as part of a promotion.] Recently purchased the Galaxy Z Fold7 and I am extremely happy with my purchase. This phone's features, with the wide display, makes doing task easier and quicker to accomplish. Furthermore, when not working on a task, running games on this device, with a larger screen, makes games 10x more enjoyable and easier on the eyes. The thin design makes it comfortable to use and the lightweight adds to the usability of this phone. It is also durable and for someone who has unfortunately not the greatest grip, I have dropped this phone a few times and not a scratch or crack on it. With complete transparency, three things inwhich I do not like on this phone. 1. The thumbprint reader on the side button. 2. The "normal power" button is no longer the power button, but the button for Gemini and there is no option to change this. 3. This model has excluded the S pen, now I understand the fact for the thinning and overall design, there might have not been a "holder spot" for the pen, however, I believe it still should have the ability for the compatibility to function with a S pen. Overall, with this being my first time to own a fold phone, I am still greatly pleased with this phone and would recommend, especially to those who work alot on thier phone, have trouble with fine print in seeing it or those who like larger screens to work or play.
Value
5
Written by a customer while visiting Samsung US