Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Great Phone with room for improvement
on August 23, 2025
Posted by: Kevmar97
[This review was collected as part of a promotion.] I've been using the new Galaxy Z Fold 7 for a while now, and my overall impression is that it's a truly great phone. The large, foldable inner screen is a game-changer for everything from watching videos to browsing the web, and the new, bigger front screen makes it much more practical to use with one hand. When it comes to performance, this phone is incredibly fast and handles multitasking like a champion. Whether I'm running multiple apps at once or switching between tasks, the experience is always smooth and responsive.
However, there are a few areas where I feel the phone falls short, especially given its premium price. I really miss the convenience of having a built-in S Pen, which was a feature I used constantly on past devices. Additionally, the charging speed is surprisingly slow compared to other phones in this category, which can be frustrating. While the cameras are good, they don't quite live up to the "best-in-class" status that I would expect for a phone at this cost.
Overall, the Galaxy Z Fold 7 is a fantastic device for anyone who prioritizes a large, fast screen and powerful multitasking. Despite its few drawbacks, it’s a powerhouse that delivers a truly next-level experience.
However, there are a few areas where I feel the phone falls short, especially given its premium price. I really miss the convenience of having a built-in S Pen, which was a feature I used constantly on past devices. Additionally, the charging speed is surprisingly slow compared to other phones in this category, which can be frustrating. While the cameras are good, they don't quite live up to the "best-in-class" status that I would expect for a phone at this cost.
Overall, the Galaxy Z Fold 7 is a fantastic device for anyone who prioritizes a large, fast screen and powerful multitasking. Despite its few drawbacks, it’s a powerhouse that delivers a truly next-level experience.
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Kevmar. We’re glad to see you’re enjoying the large, foldable inner screen and the improved front screen for one-handed use. It’s great to know that you appreciate the fast performance and multitasking capabilities we designed into this phone. We hear you regarding the S Pen. While it’s a valuable part of our Galaxy lineup, our priority with this latest iteration was to create the lightest and thinnest Galaxy Z series experience yet. We focused on maximizing portability, which was key for this generation. We understand how useful the S Pen can be, and your feedback means a lot to us as we continue to evolve our products. We also acknowledge your concern about the charging speed and camera performance. Be sure to try using a fast charger if you are looking to increase your charging speed. Just make sure that it is a Samsung approved charger. Also, be sure to check out the link attached for tips and to learn more about the great capabilities the Z Fold7 camera has. We're committed to providing the best experience possible, and your insights help us identify areas for improvement. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I owned so far
on August 23, 2025
Posted by: Sharky
[This review was collected as part of a promotion.] It's just perfect in every way. The camera is awesome. Size is great. AI, Check. Checks all the boxes. Games, streaming, browsing, absolutely everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multitasking!
on August 24, 2025
Posted by: Valext
[This review was collected as part of a promotion.] This phone is great for those who want a laptop like level of multitasking, but without the need of having or bringing a laptop around. I love having the ability to have 2 apps open as if I had 2 phones side by side. Then there are the popup views and the ability to split one of the "phones" to have up to 4 apps simultaneously.
Samsung also has Samsung DeX, which takes all of the aforementioned to the next level, basically making your phone a laptop, except, you'll have the Fold as a second monitor of sorts. It would be great if they allowed for DeX with just the inner screen though.
Some of the Galaxy AI features I commonly used are the health and photo editing ones. The ambient wallpaper feature is nice too, but it's something you really only use a couple times for novelty purposes.
Value
5
Written by a customer while visiting Samsung US
Posted by: Hemzel
from Sarasota fl
Expertise:Expert
Verified Purchase:Yes
I had the old version and the is another thing, more light more slim better battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Design upgrades and innovations
on August 26, 2025
Posted by: Dpower370
[This review was collected as part of a promotion.] The new thin but yet durable design is amazing. The upgrades to the front facing cameras are amazing. I also appreciate the fast processor and new features that work hand in hand with the Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Posted by: Setal
from Nj
Expertise:Expert
Verified Purchase:Yes
Phone is too slow and and screen freezes on regularly
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Setal. We hate to see that you're experiencing slow performance and screen freezes with your phone.We're glad you reached out and we're here to help. The first step we recommend is to make sure your phone and all apps are updated with the latest software. You can explore additional options to enhance performance through the link provided. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 7 – Impressive Everyday Experience
on September 1, 2025
Posted by: Vasiliy
Verified Purchase:Yes
“I’ve been using the Galaxy Z Fold 7 daily, and it’s one of the most versatile phones I’ve ever owned. The foldable screen makes reading, working, and watching videos much easier, while the cameras and performance are just as strong as any flagship. It’s a bit heavier than a regular phone, but the extra functionality more than makes up for it.”
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Vasiliy! It's great to see that you find it versatile and that the foldable screen improves your reading, working, and video-watching experiences. We designed the Z Fold7 to provide powerful performance along with excellent camera specs to meet our users' needs. We're thankful for your feedback about the weight, but we appreciate that you find the added functionality worthwhile. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Indiana
Expertise:Expert
Verified Purchase:Yes
Great service but no oem unlock guaranteed this will be my last Samsung device
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US