Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Will
from Bronx NY
Verified Purchase:Yes
So far the best phone i've ever gotten my hands on..
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on September 25, 2025
Posted by: Reddelicious3
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands-down the most impressive Samsung phone I’ve ever owned. Its cutting-edge Galazy AI features elevate the entire user experience—from smart multitasking to intuitive photo enhancements. The 200-megapixel camera captures breathtaking detail, making every shot look professional. And the expansive screen? Perfect for streaming Netflix or getting work done on the go. I’ve had countless Samsung devices over the years, but this one sets a new standard. If you're looking for power, innovation, and style in one package, I highly recommend the Z Fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
VERY HARD, OUT OF THE BOX USE
on November 12, 2025
Posted by: Carmie 49
from Peoria AZ
Expertise:Expert
This phone is too hard to use out of the box. It needs a comprehensive (for dummies) user guide.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, November 13, 2025
Hello there Carmie 49,
Thank you for sharing your first impression of the Galaxy Z Fold7. This device includes many advanced features right from the start, so it’s understandable that you initially expected something simpler. The Fold series provides numerous multitasking tools, large-screen functions, and Galaxy AI features that become more intuitive the more you use them. As you get familiar with shortcuts, layout options, and optimized apps, you'll find it easier to navigate and customize the device. It adapts to your comfort level and becomes more seamless over time. Below, you’ll find resources to help you explore all the capabilities of your Galaxy Z Fold7 and discover more about the Galaxy ecosystem. Our Samsung Support Team is always available to assist. Your feedback helps us improve early setup support. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your first impression of the Galaxy Z Fold7. This device includes many advanced features right from the start, so it’s understandable that you initially expected something simpler. The Fold series provides numerous multitasking tools, large-screen functions, and Galaxy AI features that become more intuitive the more you use them. As you get familiar with shortcuts, layout options, and optimized apps, you'll find it easier to navigate and customize the device. It adapts to your comfort level and becomes more seamless over time. Below, you’ll find resources to help you explore all the capabilities of your Galaxy Z Fold7 and discover more about the Galaxy ecosystem. Our Samsung Support Team is always available to assist. Your feedback helps us improve early setup support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Elmakki
Verified Purchase:Yes
This is a pc and tablet and a phone all together in 1 place
I love it
I love it
Response from Samsung USBy R&R, December 18, 2025
Hey there Elmakki,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its refined software and ultra-slim design aim to establish a new benchmark in foldable technology. We're glad to hear that the combination of hardware and software provides an exceptional experience for you. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its refined software and ultra-slim design aim to establish a new benchmark in foldable technology. We're glad to hear that the combination of hardware and software provides an exceptional experience for you. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on August 14, 2025
Posted by: Bigrig
[This review was collected as part of a promotion.] The fold 7 is the best phone I've ever owned. It's super thin and light. I love all the features it has.super easy to navigate through, when looking for different apps and setting up the phone..picture quality is great as well..I wouldn't go back to any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on August 20, 2025
Posted by: Crobinson13
[This review was collected as part of a promotion.] I love the galaxy ai features on the device. I also really like the keyboard layout though it is slightly hard to use coming from iPhone. Overall a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing fantastic awesome!!
on August 25, 2025
Posted by: Free
GALAXY where have you been all my life every thing comes together for me each and every time I try one of your products!!
Written by a customer while visiting Samsung US
Customer Rating
1
Stopping updates
on August 8, 2025
Posted by: 0000
Expertise:Intermediate
So you really can't stop a update. You can change your settings but still get an update!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 8, 2025
It's great to hear from you! Thank you for sharing your thoughts on the Galaxy Z Fold7. We noticed your concerns about the software updates. While they can be updated automatically, there is a way to manage them. Simply open your Settings and tap on Software updates. From there, you can look for the option "Auto download over Wi-Fi" and disable it if it is enabled. This will give you more control over when updates are installed. We appreciate your feedback, and if you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US