Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Awesome phone
on September 20, 2025
Posted by: Bikertrash91
[This review was collected as part of a promotion.] Real slim in the hand. Easy to work with the phone closed but great size to watch videos and movies when opened
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone. For such a high price you would think it would run like a super phone but I suppose nothing is perfect
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible camera!
on September 26, 2025
Posted by: MynameisJeff
Terrible camera and fold out screen. It has no pen features. The most troublesome part is that the camera is so bad that old cheap phones take better pictures!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, September 29, 2025
Good day MynameisJeff, Thank you for sharing your perspective on your Galaxy Z Fold7! The ultra-sleek, ultra-light design of the Z Fold7 brings innovation without hesitation. With the slimmer structure, features have been streamlined for a more portable feel. The camera on the Z Fold7 is one of the best setups. Capture stunning, high-resolution shots with our powerful 200MP camera, perfectly paired with the ProVisual Engine. A recent addition to the Galaxy Z Fold Series, our 200MP ultra camera complements the Galaxy Z Fold7. Capture the finer points in every scene and let our next-gen ProVisual Engine handle the rest. We appreciate your insights as we look forward to hearing from our users about how we can continue to enhance our products. Thank you for your review. We’re glad to have you as part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Posted by: Abdul
from Dearborn michigan
Verified Purchase:Yes
Text message app don't work if you receive a text I won't show on lock screen nor open screen l. Tried to turn on notifications tried everything but won't work
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hello Abdul, \nThank you for sharing your experience with the Galaxy Z Fold7. To receive text message notifications on your main display, verify that your messaging app, like Samsung Messages, has notifications enabled for both the main and cover screens in Settings > Notifications > App notifications. Additionally, ensure your device is updated to the latest software version. If you need further help, contact our Samsung Support Team. We appreciate your review and are glad you've chosen innovation with Samsung. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
4
Love the new features
on November 1, 2025
Posted by: TerryH20
[This review was collected as part of a promotion.] The new Galaxy AI is perfect for everyday questions
Value
4
Response from Samsung USBy R&R, November 3, 2025
Hey TerryH20,
Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
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Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Fold 7
on November 8, 2025
Posted by: AshOnTheGo
[This review was collected as part of a promotion.] I utilize galaxy AI in so many forms. Whether I’m trying to recreate an image, help rewording something professional or overall demo for friends and family it’s definitely a conversation starter. I love seeing everyone’s face light up when I open it up fully. What a fun versatile device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great 📸 sometimes
on November 10, 2025
Posted by: Sportcoat55
I don't like phone proformance is bad the battery doesn't last and cost to much. Takes great pictures sometimes
Response from Samsung USBy R&R, November 11, 2025
Hi Sportcoat55,
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
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Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: NeuroMask1109
from Texas
Expertise:Expert
Verified Purchase:Yes
So far so good. The weight difference is a surprise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US