Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,267 Reviews)
Rating breakdown 4,267 reviews
5 Stars
3,600
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
457 out of
520)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
4
This phone has been greatly improved for the feel.
on August 5, 2025
Posted by: Zfold7user
[This review was collected as part of a promotion.] The Galaxy AI is phenomenal, the possibilities are endless and this makes every single task easier. It's fast, like surprisingly fast, it's accurate, and is able to assist pretty much everywhere you would want AI to assist.
The device itself is an amazing weight in your hands, the thickness is perfect. However, this is where I believe some things were sacrificed. Such as the pen. Everyone loves the SPen and features, why would you take that away. I was very disappointed when I got the new fold and discovered that's gone because you removed the digitizer to thin out the phone. I personally would rather have the s Pen.
The phone also has lost sound, I cannot believe how low the output is on speaker phone compared to other phones. This was another huge let down in my opinion. The sound is a must have.
The last thing the phone has sacrificed is the camera. Now we have lost the lidar, and a few other key features when compared to other Samsung high end phones. The phone still takes great pictures, but again another let down.
So the pros
Great tablet, that folds into a phone.
Perfect thickness.
Great pictures.
Amazing AI capabilities.
The device itself is an amazing weight in your hands, the thickness is perfect. However, this is where I believe some things were sacrificed. Such as the pen. Everyone loves the SPen and features, why would you take that away. I was very disappointed when I got the new fold and discovered that's gone because you removed the digitizer to thin out the phone. I personally would rather have the s Pen.
The phone also has lost sound, I cannot believe how low the output is on speaker phone compared to other phones. This was another huge let down in my opinion. The sound is a must have.
The last thing the phone has sacrificed is the camera. Now we have lost the lidar, and a few other key features when compared to other Samsung high end phones. The phone still takes great pictures, but again another let down.
So the pros
Great tablet, that folds into a phone.
Perfect thickness.
Great pictures.
Amazing AI capabilities.
The cons.
Battery life seems to die extremely fast.
The thin design has called for the removal of the s pen and camera features like lidar.
The phone seems to overheat quite frequently, causing the screen to dim.
Battery life seems to die extremely fast.
The thin design has called for the removal of the s pen and camera features like lidar.
The phone seems to overheat quite frequently, causing the screen to dim.
In my opinion it's a great device, but could go back to the drawing board.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Work please
on August 10, 2025
Posted by: Princess
[This review was collected as part of a promotion.] I love that phone because it is my work phone and my laptop to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic cellphone in my daily usage. Light/handy
on September 3, 2025
Posted by: Jc Gators
from South dakota
Expertise:Intermediate
Verified Purchase:Yes
Nice and compy and hi tech cellphone in my daily used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally! Everything is premium
on July 25, 2025
Posted by: Tonyhunt93
[This review was collected as part of a promotion.] Finally samsung took the next step in there folding devices. Not only did they improve everything from the size but feels way more sturdy and premium of the phone but also all the way to the camera being premium now! And the built in ai is some of the most useful things I've used for everyday tasks and very user-friendly friendly. This is definitely worth an upgrade Finally!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the feel and the big screen
on July 25, 2025
Posted by: OptimusPrime
[This review was collected as part of a promotion.] Just got and activated the new samsung Z Fold 7. Will use it for a few days and come back with more information
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold7 is the mini-tablet I've been waiting for
on July 25, 2025
Posted by: PappaBearr2002
[This review was collected as part of a promotion.] With all the built in power of a tablet and all the convenience of a phone, the new Fold 7 is wonderful to behold. Boasting Galaxy AI help, it's a sinch to set up and get up and running in a relatively short time. It has a split keyboard that is better for my larger hands as 1 thumb no longer covers half a keyboard. Set up was simple and straightforward. The longest it took was downloading all my apps, and left me room to download even more. 🙃
I am excited to see if I can change the voice for the Galaxy AI, as I prefer a male voice telling me when I go off course in Google Maps. 😆
Now I just have to find the perfect case for it. Do yourself a favour and don't forget the phone insurance as this is LIGHT AND THIN. Even folded up, the Fold 7 looks and feels thinner and lighter than my Samsung Galaxy S24 Ultra was.
I am excited to see if I can change the voice for the Galaxy AI, as I prefer a male voice telling me when I go off course in Google Maps. 😆
Now I just have to find the perfect case for it. Do yourself a favour and don't forget the phone insurance as this is LIGHT AND THIN. Even folded up, the Fold 7 looks and feels thinner and lighter than my Samsung Galaxy S24 Ultra was.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPER THIN PHONE
on July 26, 2025
Posted by: Fixitelectronix
[This review was collected as part of a promotion.] I'm a multi-Fold model user. I had the 6 and didn't even plan on getting the 7 until I held it. I was immediately hooked and had to place the order. It's what im using now and it's so thin. It's wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tottally Awesome 👌🏾
on July 26, 2025
Posted by: GALAXIE7
[This review was collected as part of a promotion.] Bigger, better, and faster!! Galaxy AI is amazing. Still figuring it all out, since I skipped the fold 6
Value
5
Written by a customer while visiting Samsung US