Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,267 Reviews)
Rating breakdown 4,267 reviews
5 Stars
3,600
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
457 out of
520)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Samsung product
on August 18, 2025
Posted by: ShesDeadlly
[This review was collected as part of a promotion.] Phone is up to date and has everything i need or want in a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone & great 200 megapixel camera. Finally.
on August 20, 2025
Posted by: Joshie
from St. Louis Missouri
Expertise:Intermediate
I upgraded from the fold 5 and I love this purchase. It's been amazing to see Samsung refine the z-fold series over the years to what I think is perfection. The main sensor being up to 200 megapixels is a godsend but the other cameras do need an upgrade. That's my only complaint and it is a small one. When the phone is closed it feels like using a normal slab phone and it's refreshing to open to that beautiful 8 inch display. Would highly recommend.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is great overall but***
on August 24, 2025
Posted by: Zfolddaddy
[This review was collected as part of a promotion.] Phone is amazing and the built in galaxy AI take the phone to another level.
Only downside is the video quality when you video call someone.
Only downside is the video quality when you video call someone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliant so far - Samsung Fold 7
on September 8, 2025
Posted by: Laurenduc749
[This review was collected as part of a promotion.] This is my third foldable from Samsung, and it’s hands-down the best performer yet. The speed and responsiveness are unmatched, making it the fastest Fold I’ve used. The new slim design is a game-changer — no more “brick” feeling in the pocket, and it feels natural to carry around. It pairs seamlessly with my Galaxy Buds, Ring, and Ultra Watch, which makes the ecosystem experience smooth and integrated.
The main foldable display is impressive, though the under-display camera cutout can still feel a bit obtrusive when watching full-screen content. The crease is noticeably reduced compared to the Fold 6, which is encouraging, but long-term durability remains to be seen with heavy use.
Where the Fold 7 disappoints is in audio. The sound is surprisingly quiet, even at full volume, whether on calls or listening through earbuds. This is a step backward from the Fold 6, which had much stronger, fuller sound. Given the premium price hike, this drop in sound quality feels like a real trade-off and makes me question the overall value.
That said, if multitasking is your priority, the Fold 7 continues to shine. Running multiple windows side-by-side, checking emails, and watching movies on the expansive display is exactly where this phone proves its worth. I do, however, still miss the S Pen especially for photo editing etc....
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for your thoughts on the Galaxy Z Fold7, Lauren! It's exciting to know that this is your third foldable with us! We're glad you find it to be the best performer yet, especially with its impressive speed and slim design. It’s reassuring to know that it integrates well with your Galaxy Buds, Ring, and Ultra Watch. The integration with the Samsung ecosystem has been an important aspect for us. We did see your concerns about the under-display camera and audio quality. Be sure to always check for updates so that your phone is functioning as it should. If the sound is unusually low, we may need to take a look at this further for you. Your feedback is valuable as we continuously improve our products. Regarding the S Pen, while it's not included with the Fold7, our focus was on delivering the thinnest and lightest experience possible to enhance portability. If you have any other questions or further concerns about the sound or anything else, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Just wish you would do the triple screen already
on September 15, 2025
Posted by: Jdubfriday
[This review was collected as part of a promotion.] Just come out with the freaking triple phone screen already I feel like you guys are milking the market by constantly releasing tablets and phones when you could combine the experience into one device
Value
4
Written by a customer while visiting Samsung US
Posted by: Anj CP
Verified Purchase:Yes
Love my new Fold7. I owned Fold6 but i opted to upgrade because of the new features. Glad i did.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back they stylus
on October 19, 2025
Posted by: Derreck
Expertise:Expert
This is a really good phone. Samsung missed the boat when they took the stylus away. Please bring it back and then this will be a 5 star phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey Derreck,
Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
NICE BUT NOT WHAT I THOUGHT FOR THE PRICE.
on November 18, 2025
Posted by: Bryanna
[This review was collected as part of a promotion.] This phone is nice. But not what I thought i would get for the price. Personally the samsung s22 ultra blows this phone out of the water the camera was incredible on the ultra having a stylus pen. Half the time you have to tap on things multiple times just to get it to work.
Value
2
Response from Samsung USBy R&R, November 19, 2025
Hi Bryana,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US