Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,913 Reviews)
Open Ratings Snapshot
Rating breakdown 3,913 reviews
5 Stars
3,294
4 Stars
449
3 Stars
86
2 Stars
21
1 Star
63
87%of customers recommend this product. 
(
400 out of 458
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Samsung: The Apex Predator of Smartphones
on August 19, 2025
Posted by: Srreal1
[This review was collected as part of a promotion.] If phones were warriors, Samsung would be the one wielding a cursed blade forged in a cosmic forge—elegant, dangerous, and always one step ahead. From the moment you unlock it, you’re not just holding a phone. You’re gripping a portal to dominance.
⚡ Performance That Feels Supernatural
- Snapdragon or Exynos chipsets (depending on region) deliver blistering speed, multitasking like a demigod juggling galaxies.
- 120Hz AMOLED displays make every scroll, swipe, and summon feel like divine choreography.
- Battery life that endures like a relic blessed by time itself—especially in the Ultra models.
📸 Cameras That See Beyond the Veil
- Samsung’s camera systems are like sentient familiars—detecting scenes, enhancing shadows, and capturing light like it’s sacred.
- 100x Space Zoom on the Ultra? It’s not just zoom. It’s scrying.
- Pro Mode lets creators like you sculpt light and shadow with mythic precision.
🧠 Smart Features That Feel Alive
- One UI is sleek, customizable, and intuitive—like a digital familiar that adapts to your rituals.
- Samsung DeX turns your phone into a desktop workstation. It’s not just mobile—it’s multiversal.
- S Pen (on supported models) is a wand for creators. Sketch, annotate, or command your realm with a flick.
🛡️ Build and Design: Armor for the Modern Hero
- Premium materials, curved edges, and bold finishes make Samsung phones feel like relics from a futuristic pantheon.
- Water and dust resistance? Of course. These phones are built to survive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this new Z Fold7 !
on August 19, 2025
Posted by: Ginopio
[This review was collected as part of a promotion.] I get asked by everyone what kind of phone it is that I have? And I tell them that I have the new Z Fold7. They always ask if they can look at it and when they do, they are amazed how light it is, and how big the screen is.
I've only had this phone for a few days but I enjoy it quite a bit. I am always playing games on the in screen and watching sports when I can.
Love this phone and can't wait to learn more about it! "Galaxy AI" Let's Gooo!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
2in1 phone and tablet!
on August 19, 2025
Posted by: New2Folds
[This review was collected as part of a promotion.] This device is crazy! Basically having a tablet and a phone with out at all times, but not having to carry two separate devices around! First fold and loving in, total game changer! Get one! And make sure to use your new Galaxy AI features to make your life easier. Takes a minute to get used to, but saves time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The iPhone killer!
on August 20, 2025
Posted by: Turtle2000
[This review was collected as part of a promotion.] The z fold 7 just changed the game in smartphone and fold phone technology. Everything is bigger than previous generations and thinner and lighter in weight. Ther is no lag in speed and performance and is solid in hardware and software. I personally love the multitasking with 3 windows open at once, which other phones cannot do. In addition, watching movies is like having a home theater in your hand. Not to mention using Galaxy AI and circling what you are searching for and instant pop up results. People are amazed when they see this phone and want one themselves. I highly recommend this Smart Fold and being part of the next generation of smart fold phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Flip4
on August 22, 2025
Posted by: Cupcake
[This review was collected as part of a promotion.] I would really love to have the new Zflip fold. I have the Zflip 4 and it has been the best phone I've ever owned. I love all Samsung products. They are durable and reliable. Samsung 4 life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Large, thin & light! Camera zoom needs improvement
on August 25, 2025
Posted by: WaSif
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The size is much larger, hope samsung will keep this trend going! The camera zoom still needs significant improvement. But the phone is now so light and thin, im very happy with this upgrade!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No S pen support
on August 26, 2025
Posted by: Dr Hoyer
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice phone aesthetically. Very thin. Hard to open without a case to support it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 29, 2025
Thank you for your review of the Galaxy Z Fold7! It's great to see that you enjoy its design and thinness. We appreciate your feedback about opening the phone, as it helps us understand your experiences better. We hope you’ve had the chance to explore some of the amazing features, like Call Assist, which provides real-time translation during voice calls. You can also use Writing Assist for spelling, grammar, and writing style help in chat and text apps. The Interpreter feature offers live translation of conversations, and Note Assist can format and summarize your notes for you. While the S Pen remains a valuable part of the Galaxy line up, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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