Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,265 Reviews)
Rating breakdown 4,265 reviews
5 Stars
3,599
4 Stars
481
3 Stars
96
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
457 out of
519)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Leon
Verified Purchase:Yes
My wife wanted that phone so much, having already had experience with the 5, so we decided to switch to another brand. It was a mistake; she never got used to it. The phone is very nice, weighs nothing, and it's even scary that it might fall and break. The colors are good, the operation is fluid, the camera is great, and the whole system is easy and fast. The only thing that bothers me is the amount of spam I'm getting. This didn't happen to me on the 5 I had before.
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Leon! We love to see that you’re enjoying its lightweight design, vibrant colors, smooth performance, and excellent camera quality. We noted your feedback regarding the spam you’re receiving. We’d love to learn more about this and provide assistance. Please reach out to us at Samsung Support so we can help you with this. Your experience is important to us, and we want to ensure you’re getting the best from your Z Fold7! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: H N
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
This is my favorite phone of all time...I was concerned about the crease...but no worries...they figured it out. I have never loved an object before...I am pleasantly surprised by this phone... I watch a lot of videos all over the house and I got tired of squinting....I LOVE THIS PHONE...I will never buy another phone again. This is the one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hey H N,
Thank you for your fantastic feedback! Devices like the Galaxy Z Fold7 stand out thanks to amazing users like you. The Z Fold7's durability is second to none. With proper care and a good case, you don't need to worry much about the crease; you're all set. It's a great addition to any tech collection. The cover screen's tablet-like feel resembles a regular phone—you don’t realize what you’re missing until you try it. We’re grateful to have you with us on this journey. Discover more with Samsung.
-Ty
Samsung Support
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Thank you for your fantastic feedback! Devices like the Galaxy Z Fold7 stand out thanks to amazing users like you. The Z Fold7's durability is second to none. With proper care and a good case, you don't need to worry much about the crease; you're all set. It's a great addition to any tech collection. The cover screen's tablet-like feel resembles a regular phone—you don’t realize what you’re missing until you try it. We’re grateful to have you with us on this journey. Discover more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
Amazingly thin and performs very well.
on September 15, 2025
Posted by: ThatkidJay
[This review was collected as part of a promotion.] It is perfect for the daily. You can unfold the phone and enjoy watching videos, movies, or even playing mobile games. Battery life is exceptionaly good for being a really thin device.
My only complain with the device is after owning it for 3 weeks my screen starts flickering when unfolded and most of the time I get a dead blank/ black screen on the left half.
I really love this device and hopefully samsung get get this issue fix and make the Fold more reliable.
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Jay! We’re glad to see that you love the phone and appreciate the performance and battery life. To help with the screen flickering, we recommend checking for any updates on your phone, as these can improve performance. It’s also a good idea to restart your device and inspect it for any physical damage. Remember, your Galaxy Z Fold7 comes with a 12-month limited warranty for any manufacturer’s defects. You can also consider adding Samsung Care+ for extended coverage and support. If you still experience any concerns, please reach out to Samsung Support. We want to ensure you have the best experience possible moving forward! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable I've owned this far
on September 15, 2025
Posted by: Pdub110
[This review was collected as part of a promotion.] Love this phone for business and pleasure. Can run all day long and the thinness of the phone is unreal. I've used fold 3,4,5 and front screen was not usable. But the Fold 7 is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Gasman
[This review was collected as part of a promotion.] write a 1000 word review of the new Samsung phone 7
The Samsung Galaxy Z Fold 7 is a standout release for 2025, representing the pinnacle of foldable smartphone innovation with **refined hardware** and **top-tier performance**[1][2]. This review explores every angle: build quality, display tech, software innovation, camera system, battery, user experience, and market positioning, culminating in a critical look at whether this device justifies its premium price tag.
### Design and Build Quality
Samsung’s Fold 7 pushes the boundaries, delivering one of the thinnest and lightest foldables yet at **215g** and just 4.2mm thick when open[3][4]. The reduction in weight and elimination of the gap between folded screens is an ergonomic triumph. Fit and finish are superb, featuring a Gorilla Glass Victus Ceramic 2 front and back, and an advanced Armor aluminum frame. The hinge system is now more fluid, offering a satisfying tactile experience[3][5][6].
A major functional improvement is the IP48 rating: the Fold 7 is both dust and water resistant—essential for longevity. The phone feels sophisticated in hand, but users note that a case is almost mandatory due to slipperiness and the absence of magnets for .
Displays: Main and Cover
Samsung’s hallmark dual-display design continues to excel. The outer cover display expands to **6.5 inches** with a 120Hz refresh rate and 2600 nits peak brightness—bright enough for direct sunlight usage[3][4][8][
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on September 15, 2025
Posted by: Cristina
[This review was collected as part of a promotion.] I use it for everything including ai gemini. I also use it for watching Netflix and multitasking. And using it for pictures and video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Yeshibee
[This review was collected as part of a promotion.] This phone is especially great for gaming. The wide screen displays the game very well and loads with no issues. I can also easily switch screens when trying to be productive on my phone with emails and websites side by side. I have also loved using samsung Dex to display on a screen and further my productivity. When I need a push on ideas, galaxy AI is easy to bring up and brainstorm. The phone has been fully customizable from wallpapers and widgets to inner settings. I would recommed to anyone that games or uses phone for entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 7 the best
on September 15, 2025
Posted by: Simon2819
[This review was collected as part of a promotion.] This is the third fold phone I buy, I am more than grateful for the improvements in this zfold 7, the camera is incredible, and the functions with artificial intelligence are very good.
Value
5
Written by a customer while visiting Samsung US