Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,243 Reviews)
Rating breakdown 4,243 reviews
5 Stars
3,583
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
65
88%of customers recommend this product.
(
439 out of
499)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Best phone I've ever had
on August 18, 2025
Posted by: Jester22
[This review was collected as part of a promotion.] I often update my phone and I've wanted a foldable for years but they always seemed lacking to my ultra. I was hesitant to upgrade my ultra to a fold with all the negative stuff I heard. I made the switch for my company so I could use it for marketing material and this thing is phenomenal. Not only can I make hands free videos with ease but I can also use my phone flashlight to stay in intricate spots while I'm by myself making this the greatest companion for my one man show company. On top of that it's incredibly productive to look at important docs and sheets on the go. I'm kinda of sad to miss the pen and the camera from my ultra, in that sense it feels like a downgrade, but with the added benefits of hands free productivity I think it makes it a fair compromise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've already use Samsung Galaxy it's the best
on August 19, 2025
Posted by: Urban2fly
[This review was collected as part of a promotion.] I use it for work and movie but I love Google assistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on my Samsung phone
on August 21, 2025
Posted by: Triple roll
from Nashville TN
Expertise:Expert
It's a create product and I love Samsung so much more than other phone company ♥️♥️♥️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone
on August 24, 2025
Posted by: Anon05
[This review was collected as part of a promotion.] Just upgraded from the Fold 4 and glad I did. I just love the multitasking you're able to do with the Fold series, whether it beemails, spreadsheets, online shopping or just watching a video on the side. With this phone being the lightest phone ever and what I'm able to do all together just makes switching back to a traditional phone difficult.
Another thing that really take things to the next level is the Galaxy AI. Photo editing with this Ai tool is so easy, you just circle and delete what you don't want and being able to see the differences side by side to compare the two is a nice feature to have.
With all this being said the only reason for not having 5 stars is the battery size. Although Galaxy AI is used to help optimize battery usage, not putting in a bigger battery when all other foldables have opted to is a little dissapointing.
Value
4
Written by a customer while visiting Samsung US
Posted by: Adam
from Canfield, OH
Expertise:Expert
Verified Purchase:Yes
Overall, this is a huge leap forward for the Fold series. The Fold 7 is ergonomic and well proportioned now. Gone is the skinny and unoptimized front screen, it now resembles and functions as well as a bar phone. Then, once you open it up, you have a mini tablet, and many apps are now optimized better to function better on it. The part that is lacking and the reasoning for taking a star off is for a couple reasons. One, the battery is unchanged in capacity from the Fold 6, and the phone barely lasts until after dinner. Not reassuring if you’re taking it on the go for the day, especially if you are using it in tablet form moreso. The second problem is the fingerprint scanner location and functionality. It sometimes works, if you can properly find it.
Overall, a well designed device with a lot of pluses from prior models and updates, but also with some missed opportunities for upgrades.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Olly
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I luv the functionality of it, it is like an extension of a computer, I can get my work done in no time in it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your review of the Galaxy Z Fold7, Olly. We appreciate that you love its functionality and see it as an extension of your computer. Your experience highlights how the Fold series blends the convenience of a mobile device with the capabilities of a computer. If you haven't tried it yet, we encourage you to explore the drag and drop feature. This feature really enhances efficiency by allowing you to move images and text seamlessly between apps. For example, you can easily drag an image from an email into a PowerPoint presentation or transfer a paragraph from a Word document into a text message with just one motion. It’s a game changer for getting work done more smoothly. If you have any concerns or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
Insane speed, sleek design, samsung killed it with Fold 7. Bigger display and thin phones is the new trend I guess. Cant wait to see what Fold 8 has to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Volume Key
on September 15, 2025
Posted by: Reddog
[This review was collected as part of a promotion.] *I think the volume key should be on the screen that folds up.
* Honesty I'm a huge Samsung fan. But I was very disappointed in the fold. Samsung needs to keep the pen!
* Samsung advertised the fold for business users!! Add the pens back!!
* Honesty I'm a huge Samsung fan. But I was very disappointed in the fold. Samsung needs to keep the pen!
* Samsung advertised the fold for business users!! Add the pens back!!
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! We love getting insights like yours from our customers. We understand how important the S Pen is for many users, especially for business purposes. While we focused on creating the lightest and thinnest design for this latest model to enhance portability, we recognize the value of the S Pen and its role in the Galaxy lineup. Regarding the volume key placement, your suggestion is noted! We're always looking for ways to improve based on user experiences. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. Your feedback helps us continue to provide innovative products, so thank you again! -Kelvin
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Written by a customer while visiting Samsung US