Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,242 Reviews)
Rating breakdown 4,242 reviews
5 Stars
3,582
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
65
88%of customers recommend this product.
(
438 out of
498)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
The Z Fold 7 is my favorite phone
on August 25, 2025
Posted by: LesterTM
from Sun City West, Az
Expertise:Intermediate
I've used Samsung products for years. My newest purchase, the newly acquired Z Fold 7, replaces a Galaxy S24U. I truly love this phone. I use the outside screen just as much as I do the twin inside screens. And the blue color of the phone is simply beautiful. People I show the phone to always comment on it..
This phone has so much functionality that I have to keep reminding myself of its features. The ability to have multiple screens running at the same time is super handy and very easily accomplished.
This phone has so much functionality that I have to keep reminding myself of its features. The ability to have multiple screens running at the same time is super handy and very easily accomplished.
I have a ton of fun showing many of its capabilities to friends and family. It would take me hours to show everything it can do, so I limit it to the features I regularly use. The one and only improvement I can think of would be charging time - which does seem slower than I'm used to.
All in all, I think this is my favorite phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NDKC
Verified Purchase:Yes
Great phone when update form Zfold 4. Feel better a lot
Written by a customer while visiting Samsung US
Posted by: Juno
from NC
Expertise:Expert
Verified Purchase:Yes
Great hardware, but there are too many software bugs and optimization is poor.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is good,but gets heated when using/charg
on August 28, 2025
Posted by: Hailegnaw
from Virginia, US
Expertise:Expert
Verified Purchase:Yes
The phone gets heated when usung or charging. Good
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback regarding the Galaxy Z Fold7, Hailegnaw. We want to reassure you that all Galaxy devices, whether it’s a phone, tablet, smartwatch, or earbuds, are designed to operate within a specific temperature range for optimal performance. It’s natural for devices to feel warm during use or while charging, and this usually doesn’t impact their lifespan or performance. If you notice your device getting particularly warm, we recommend using the guide linked below to help keep your devices at their normal operating temperature. Your satisfaction is important to us, and we appreciate your understanding. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to happen, please be sure to reach out to us at Samsung Support immediately so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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Written by a customer while visiting Samsung US
Posted by: Marcos A
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I am not sure how Samsung will out-do themselves next year. I love my new z Fold 7. It is true ya'll, most of us never used the s Pen. Now we have a bigger and thinner device with the cameras we longed for. Will we see a smaller offering with the same profile in the future? ;)
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Marcos! We're glad to know you love your new phone. We appreciate your feedback about the S Pen as well. While it remains a valuable part of the Galaxy lineup, our focus with this iteration was on delivering the lightest and thinnest Galaxy Z series experience. Our goal was to maximize portability, making it easier for you to take your device anywhere. As for the possibility of a smaller option in the future, we’re always exploring new opportunities, so stay tuned! Your insights motivate us to keep pushing forward. For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mike p
from California
Expertise:Intermediate
Verified Purchase:Yes
The phone is great, I wish the front was the same size as the s25 ultra, because some times is difficult to type or get a good view of anything, but other than that I'm happy with everything else,
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback on the Galaxy Z Fold7, Mike! We're glad to see that you're enjoying the phone overall. We noticed your concern about the front screen size not being as large as the S25 Ultra. The Galaxy Z Fold7 comes with several innovations that enhance the experience. The cover screen now measures 6.5 inches corner to corner, and when opened, the main screen expands to an impressive 8 inches. This wider ratio provides a better multitasking experience, and the 21:9 aspect ratio on the cover screen allows for more natural typing. We’re confident these improvements will make things easier for you. If you have any more questions or concerns, please reach out to us at Samsung Support. Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jason
Verified Purchase:Yes
Excellent phone and I get they wanted to keep it thin but the battery life isn't great. I would definitely have preferred a little more thickness to the phone for it to last longer.
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback on the Galaxy Z Fold7, Jason! We noted your concerns about battery life. The Z Fold7 is designed with an efficient 4400mAh battery that powers all-day use, so you can enjoy gaming, watching videos, or multitasking without worrying about running out of battery. Plus, our mDNIe technology enhances efficiency, ensuring you get the most out of your device. To help you further, we will be attaching a couple of links with tips on how to increase your battery life. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Taner
Expertise:Expert
Verified Purchase:Yes
Phone is great. Large yet thin. Feels like a normal phone that turns into tablet. Sound is kind of low. And the lack of s pen support really drop the score.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your feedback on the Galaxy Z Fold7, Taner! We're glad to see you appreciate the large yet thin design. It truly creates a unique experience of having a phone that transforms into what feels like a tablet. As for the S Pen, while it remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet, focusing on maximum portability. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Written by a customer while visiting Samsung US