Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,242 Reviews)
Rating breakdown 4,242 reviews
5 Stars
3,582
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
65
88%of customers recommend this product.
(
438 out of
498)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
This is an excellent phone
on August 8, 2025
Posted by: Lychar
[This review was collected as part of a promotion.] Galaxy Ai is without the shadow of a doubt one of my best feature. It's like having a smart assistant 24/7, and who is always ready to help. I like to multitask with my phone. So the galaxy fold allows me just that , and more, with a bigger and better screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love The Phone
on August 9, 2025
Posted by: Mrhopper40
[This review was collected as part of a promotion.] The phone is amazing. But things that they have taken out of it are disappointing and things that they should have put in. The reduction in weight and thickness is absolutely phenomenal. Leaving out S-Pen and not increasing the battery size extremely disappointing. Now I have to carry my tablet so that I can write stuff down and fill out forms that I used to be able to do on my old z-folds. The battery life is low compared to the Z-Fold 6. That could be because of the AI. I use my phone a lot and I have to charge it during the daytime I'm unable to get through a full day.
I was concerned with the hinge but after using it for a day I have no more concern over that it opens up it snaps into place I can't bend it like I did the z-fold 6. The size of the screen on the inside is noticeably bigger it seems a little bit brighter. I can be outside in daylight sun directly on the screen and I can read it and see it very clearly. Even with my sunglasses on. All in all, The phone is amazing. It does need to get the s pen back. We have a large screen like a mini tablet yet we can't use the s pen on it. You can buy pens will work on it but unlike the older models it doesn't detect your your palm. It thinks that your palm is the writing tool so your pen won't work when your palm hits the screen. That is extremely disappointing to me. I used the s pen every single day quite a bit of the day. Again I don't regret buying the phone I'm just disappointed in the lack of the pen.
I was concerned with the hinge but after using it for a day I have no more concern over that it opens up it snaps into place I can't bend it like I did the z-fold 6. The size of the screen on the inside is noticeably bigger it seems a little bit brighter. I can be outside in daylight sun directly on the screen and I can read it and see it very clearly. Even with my sunglasses on. All in all, The phone is amazing. It does need to get the s pen back. We have a large screen like a mini tablet yet we can't use the s pen on it. You can buy pens will work on it but unlike the older models it doesn't detect your your palm. It thinks that your palm is the writing tool so your pen won't work when your palm hits the screen. That is extremely disappointing to me. I used the s pen every single day quite a bit of the day. Again I don't regret buying the phone I'm just disappointed in the lack of the pen.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Mrhopper40! We truly appreciate your feedback. We wanted to ensure that this latest iteration offers the lightest and thinnest Galaxy Z series experience possible. We understand the S Pen is a much-loved feature, and while it remains a valuable part of the Galaxy lineup, our priority with the Galaxy Z Fold7 was to maximize portability. We believe this design decision enhances the user experience by making the device more convenient for everyday use. As far as the battery life, we recommend checking out the links attached for options to help optimize your phone's battery life. Your insights are invaluable to us as we continue to evolve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a fold that doesn't feel like a fold
on August 9, 2025
Posted by: DrDigivice
[This review was collected as part of a promotion.] I've been purchasing fold phones since the fold two.And in my opinion, this is where it all should have started loving.The larger screen and forget sometimes that I have a folding phone when it is closed because it is so thin galaxy a I also does a lot, which can be very useful. Also ecstatic that the camera is now much better than the previous ones.The only reason it's not a five star is because the s pen is missing and doesnt have space zoom. I would definitely recommend this product.Fold seven all day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A huge leap forwin the Samsung Foldables evolution
on August 10, 2025
Posted by: Tralf316
[This review was collected as part of a promotion.] This is my third Fold, and by far my favorite. The lighter weight and thinner profile finally put the Fold series in the mainstream of "normal" phones. The wider aspect ratio when folded makes the phone that much more usable. The integrated Galaxy AI features add a huge variety of easy-to-use time savers. The smoothness of OneUI 8 is luxurious, the screens are bright and sharp. Fold crease is dramatically reduced. Would like to see a bigger battery in the future, but Samsung really hit the mark with the Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great
on August 10, 2025
Posted by: Cambo123
[This review was collected as part of a promotion.] It's good but not great. Not great because of no stylus support or no battery life upgrades. Wish front display was wider.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on August 11, 2025
Posted by: Jack1711
[This review was collected as part of a promotion.] One of my most favorite device so far. It has great features which help me my day to day activities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim and powerful!
on August 12, 2025
Posted by: Chim34
[This review was collected as part of a promotion.] The S22 Ultra and now The Galaxy Z Fold 7 in my opnion are the two flagship phones that have laid the framework for what innovation in smartphone design and appeal looks like. Best upgrade decisions I have made and so far no regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy phones
on August 12, 2025
Posted by: Bsk2586
from 6087 south Elsie court mailing address
Expertise:Expert
Samsung has always been my go to phone especially the galaxy series ultra great for personal use as well as business fast processing great camera
Written by a customer while visiting Samsung US