Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,238 Reviews)
Open Ratings Snapshot
Rating breakdown 4,238 reviews
5 Stars
3,578
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
65
88%of customers recommend this product. 
(
435 out of 495
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
sleek phone
on December 7, 2025
Posted by: navywife
[This review was collected as part of a promotion.] Nice sleek phone. light. long battery life. great brand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on December 10, 2025
Posted by: Rafay
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very good phone really loving it size and screen very much suitable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I love the new slim and light profile but ...
on July 27, 2025
Posted by: SamFan
[This review was collected as part of a promotion.] I am thoroughly impressed with the new slim and light weight profile of the Samsung fold. The seamless design is truly a testament to Samsung's engineering prowess. The solid build feels incredibly sturdy and reliable. The Galaxy AI capabilities have improved significantly! I thoroughly used the AI writing assist feature to proofread and sometimes generate new content with the generative edit feature. I also love the Galaxy AI interpreter feature. One complaint is the 500 character limit in the Galaxy AI grammar and spell check feature.
There were a few deal breakers for me: 1) battery would rapidly deplete, 2) it runs warm/hot, and 3) the power button is easy to miss. Despite this, I will eagerly await Samsung's next round of Galaxy devices. I am confident they will work out these kinks.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7! We love to see that you're impressed with the slim, lightweight design and the advancements in Galaxy AI capabilities. Regarding your concerns about overheating and rapid battery depletion, it's important to note that several factors can contribute to this. When using features or apps that demand more power or during extended use, it’s normal for the device to generate some heat. Additionally, during wireless or fast charging, the phone may feel warmer than usual. We recommend checking out our support page for tips on optimizing your device's performance and managing heat. Your experience is important to us, and we want to ensure you get the best out of your Galaxy Z Fold7. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/#:~:text=Keep%20the%20device%20updated%20with,only%20available%20on%20supported%20models.
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Duck AI
on July 27, 2025
Posted by: CONSUMERRIGHTS
from Columbus Ohio
Expertise:Expert
Camera lens is obnoxiously large compared to how thin the phone is. but the biggest issue i have i how AI is forced as a selling point. I don't want AI and see no reason why i have to be charged more for a feature i didn't ask for or want.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We noticed your concerns regarding the camera design and the focus on our Galaxy AI features. We want to emphasize that the Z Fold7 boasts an impressive high-resolution 200MP wide-angle camera, the same lens used in the Galaxy S25 Ultra, ensuring excellent image quality. Also, it’s worth noting that Galaxy AI is currently free, providing extra functionalities at no additional cost. We appreciate your feedback and hope you enjoy exploring the capabilities of the Z Fold7! If you ever have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A Huge Improvement And A Letdown
on July 29, 2025
Posted by: mtthwmrtn777
[This review was collected as part of a promotion.] The increased screen size for the outer and inner screens is very welcome. The improved camera on the Fold 7; increased to 200 MP is absolutely incredible. It is impressive how thin this Fold is in comparison to the previous generations of the Fold. But these phones continue to be made thinner and thinner at the expense of more important features. At first we lost the 3.5mm headphone jack and most recently we lost the use of the invaluable S-Pen. The S-Pen is one of the things that makes this device worth having and using. Having to use this incredible phone without the S-Pen it doesn't feel right at all. I love how Galaxy AI can be used for creating and altering images. But you need the S-Pen in order to be precise with your drawings and alterations.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We’re happy to see that you’re enjoying the enhancements, especially the larger screen and the remarkable 200 MP camera. Your feedback about missing the S Pen is truly appreciated. We understand how much it adds to the overall experience and enhances creativity. We're constantly looking for ways to improve our devices, and your insights are vital to that process. We hope to hear more from you in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Its fun and a cool phone
on August 4, 2025
Posted by: Mamaimamom
[This review was collected as part of a promotion.] Its a cool.phone but it always feels funny when you open it like the screen isn't meant to be like that lol but it looks good but I did have to get a new one already due to sand.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for your feedback on the Galaxy Z Fold7. We appreciate your insights regarding the feel of the hinge when you open up the phone. We're excited to share that we have made significant improvements, including a stronger hinge and an enhanced frame that features Advanced Armor Aluminum. This is the first time this material has been used on any Galaxy device! The hinge housing has also been strengthened with our new Armor FlexHinge, ensuring that your folds and unfolds are better protected than ever before. We appreciate your thoughts and hope you enjoy every moment with your Z Fold7. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok, needs the spen
on August 6, 2025
Posted by: emem231
[This review was collected as part of a promotion.] I like having galaxy ai, phone slight and responsive but the spen support being gone makes it much less functional sadly.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We truly appreciate your feedback. It's great to see that you like having the Galaxy AI features. While we understand the importance of the S Pen, our focus with this latest model was to provide the slimmest and lightest Galaxy Z experience possible, enhancing overall portability. We believe that this design allows you to carry your device more easily and enjoy its features more conveniently. Your input is invaluable as we continue to innovate and improve our products! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 7 Classy
on August 17, 2025
Posted by: Svt2008
[This review was collected as part of a promotion.] I have been in love with the Galaxy Folds since I first saw the Fold 1, did not purchase one till the Fold 5 was released, since I found out the Note line would no longer be build. So kept my Note 20 till I found another phone that caught my attention. So I preordered the Fold 5 and I was satisfied, unique, classy and how it turns necks when seen open. I knew I has found my next phone line. Now I have my Note 20, Fold 5 and Fold 7. Also preordered the Fold 7 and people think Im rich for having such phone 😂, it is pricy no lie but I think its worth having such classines
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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