Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,233 Reviews)
Rating breakdown 4,233 reviews
5 Stars
3,572
4 Stars
477
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
3
Why Samsung
on August 5, 2025
Posted by: GOMan
Expertise:Intermediate
This phone would have been great but after upgrading from my Fold 4 I expected all the same features my Fold 4 has would be on the Fold 7 just faster, sleeker, better camera, the normal model upgrades. However, Samsungs decision not only to not include a S Pen, but to not even include S Pen or stylus functionality renders the fold useless. What is the draw of the larger screen, videos yes, other than that it is productivity, I used the split screen function countless times with my Fold 4, taking notes, pulling other screens in multitasking was the almost perfect on the my Fold. It makes little sense to have the Galaxy 24 with a S Pen, and not the large screen Z Fold 7. I will now have to find a different device maybe the pixel fold.
Features
1
Performance
5
Design
1
Value
4
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We understand your disappointment regarding the absence of the S Pen functionality. While the S Pen was a valuable addition to the Galaxy lineup, our priority with this iteration was to deliver the lightest and thinnest Galaxy Z experience yet, with the Fold7 measuring just 8.9 mm when folded, focusing on maximizing portability. We appreciate your feedback and know that you'll enjoy the expansive display and innovative features that the Fold7 offers. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and super slim
on August 6, 2025
Posted by: Techfan82
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 – The Future is Folded, and It's Brilliantly Smart
The Samsung Galaxy Z Fold 7 is not just a smartphone – it's a bold reimagining of what mobile tech can be. Sleeker, faster, and more intelligent than ever, the Fold 7 proves that Samsung is once again leading the innovation race.
Unfolding this device feels like opening the door to the future. The stunning Dynamic AMOLED display offers an immersive, tablet-like experience in a compact, pocketable form. Whether you're gaming, multitasking, or creating content, the Fold 7 handles it all effortlessly with its upgraded chipset and ultra-smooth refresh rate.
But what truly sets this device apart is Galaxy AI. From real-time call translation and intelligent photo editing to smart summarizations and next-level productivity tools, Galaxy AI feels like having a personal assistant in your pocket. It's deeply integrated, incredibly intuitive, and enhances every interaction on the device.
And the experience doesn't stop with the phone. Pair the Fold 7 with the Galaxy Buds Pro 3, and you're in for a treat. The sound is crystal-clear, the noise cancellation is top-tier, and they transition seamlessly between folded and unfolded modes. They're not just earbuds – they're an audio experience tailored for Galaxy power users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 7 is Top Tier
on August 29, 2025
Posted by: Mcbibi
[This review was collected as part of a promotion.] Galaxy Fold7 is a top of the line amongst all smartphones out there. I've been an android user all my life, and this is not me being biased cause I've tried other phones as well but, this phone, especially to all that it can offer is a gamechanger. Not mentioning Galaxy AI which makes everything easier if you know how to use it. I can't wait for the future upgrades!
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold7, Mcbibi! We’re elated to see that you see it as a game changer, especially as a long-time Android user. It’s awesome to know that Galaxy AI has made your experience even smoother and more efficient. We’re always excited to innovate and deliver features that truly enhance user experience. If you have any questions or concerns moving forward, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Verily
from Richmond, Virginia
Expertise:Intermediate
Verified Purchase:Yes
This phone makes my Z Fold 4 feel ancient. Its much lighter, so it's easier to carry and to type on the front screen with one hand. Its slimmer, so it fits nicely in my jean or stretch pant pockets. The camera is great!! and it's easy to take group photos with my Galaxy ring. I only wish that it had an Spen. I kind of miss it. This phone is a beautiful multi-tasking powerhouse, and like any other Samsung phone I've had, it just feels good in my hand when hold it 😃 I would recommend upgrading from any phone to a Z Fold 7. Its the best thing out there right now. Makes me want to upgrade everything in my life to match the caliber of this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cherise
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I like the option of having a larger screen when needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on September 29, 2025
Posted by: Scorpion97
[This review was collected as part of a promotion.] The samsung products have always been godd. But the ZFold is excellent.
I also enjoibthe new galaxy AI features such as Gemini Live.
Very well done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI takes my Z Fold 7 to another level
on October 25, 2025
Posted by: ZFold7UserCT
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a few weeks and Galaxy AI makes a huge difference. The large screen and multitasking are perfect for work, but AI features take it further. I use live translation during video calls, transcript summaries for meetings, and photo assist to clean up images instantly. The Fold 7 handles everything fast and smooth. The combination of hardware power and Galaxy AI tools makes this phone the best productivity device I’ve owned.
Value
5
Written by a customer while visiting Samsung US