Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,233 Reviews)
Rating breakdown 4,233 reviews
5 Stars
3,572
4 Stars
477
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Fold 7 its a master piece of technology
on November 10, 2025
Posted by: Tonymsp
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has completely changed the way I use my phone. I use it for everything—streaming, gaming, work, and even editing photos—and it handles it all effortlessly. The multitasking with Galaxy AI is impressive; it predicts what I need and makes switching between apps super smooth. The screen is bright and sharp, perfect for movies and productivity. Battery life has also improved, lasting me through a full day of heavy use. Overall, it’s not just a phone, it’s a complete mobile workstation that fits in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
yes amazing
on July 28, 2025
Posted by: rayysa
[This review was collected as part of a promotion.] Galaxy AI finally coming to life! I would recommend the new lineup to everyone!
Value
5
Written by a customer while visiting Samsung US
Posted by: SSSandhu
from Clovis CA
Expertise:Expert
Verified Purchase:Yes
Very nice new look, sleek, light weight, bigger front screen
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Exelente phone
on September 22, 2025
Posted by: Love2ba
[This review was collected as part of a promotion.] To watch my favorite programs, it is excellent, very fast and has very good video quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on September 27, 2025
Posted by: NjDIII
[This review was collected as part of a promotion.] I mainly use the exceptional visual quality large screen for streaming movies, sporting events, and searching the web, (which I really enjoy with galaxy AI).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the price
on July 27, 2025
Posted by: steven
This phone is a real kick in the shens honestly. I was so looking forward to this phone, but Samsung has really dropped the ball here.
The battery life is extremely poor compared to most other upper tier phones. I have an S24 Ultra, and I can go 2 full days with that phone with light - moderate use before I really need to start looking for a charger. This fold 7 can't even go one full day.
The lack of spen support is a MAJOR set back. I pre-ordered this phone assuming it was going to have an spen like the Fold 6. Knowing that I'd have to settle for it being in the case rather than conveniently stored in the phone like the Ultra. But to find out after getting the phone that they removed spen support.... seriously what where you thinking Samsung? Such an absolutely terrible move. Especially with the cost of this device, and you are removing features? I don't care if the phone needed to be a little thicker. Making the "thinnest foldable" just to say you have the thinnest foldable without taking into account the feature set is just absurd.
Speaking of the thinness, it is in fact too thin. I don't even have that big of hands but it is so thin that it is difficult to hold in a way that you are not touching the screen or feeling like you are going to drop it easily.
The power button is a pain to press at times. For whatever reason they decided to make it almost flush with the side of the phone rather than protruding a bit like the volume buttons. Making it weird to press a lot of times.
The aspect ratio on the internal screen is pretty meh as well. About the only content that really takes advantage of an almost square screen is reading. Videos are going to have huge black bars in whatever orientation you are in. And the result is often actually a smaller video than what I had full screen on my S24 Ultra.
The speakers are also a huge step down from the S24 Ultra. The volume is fine, but the quality is pretty terrible. Anything above 50% volume sounds like a mess.
The camera is yet another area that is a downgrade. Even though this Fold 7 is supposed to have a 200 Megapixel camera, the quality is worse. It also has the zoom limited to 30x.
All in all, this phone is a definite downgrade from the S24 Ultra, much less an S25. Yet it costs over 50% more that the S24 / S25. That is crazy. I love the idea of a foldable phone to be able to have the bigger screen when consuming content that makes use of it. But sadly Samsung is going in the wrong direction in almost every category. All so that they could make something thinner.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Steven. We appreciate your passion for our foldable devices and noted your concerns about battery life and S Pen support. The Z Fold7 was designed to be thinner and more compact, and your feedback on features will help shape future models. Your insights regarding the power button design and overall usability are valuable to us. We aimed for a sleek device while still keeping its functionality. The display aspect ratio was carefully made so that when folded, the Galaxy Z Fold 7's cover screen features a 21:9 aspect ratio, which is similar to that of premium bar-type smartphones. This improved aspect ratio allows for a more natural typing experience. We're committed to excellence in audio and camera quality, and your feedback is invaluable. Thank you again for your review. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Internal display broken after 2 days
on July 27, 2025
Posted by: Giruto
from NEW JERSEY
Expertise:Intermediate
Just got the phone 2 days ago. I traded my z fold 6 but after 2 days of use, the internal display has 2 horizontal lines and display is broken. I liked it but will return and keep my 6 in which I think is more durable. I never dropped the phone
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for taking the time to share your experience with the Galaxy Z Fold7, Giruto. We're disappointed to see that you've experienced this, and we understand that accidents do happen. Samsung provides a 12-month limited warranty for manufacturer defects, and you also have the option to add additional coverage with Samsung Care+ on eligible devices for extended protection and support. Please reach out to us at Samsung Support, and we’ll be happy to assist you further. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Visual Artist with No S Pen!
on August 16, 2025
Posted by: S Pen Fan
No S Pen! Why Artists Need the S Pen
As an artist, the S Pen isn’t just a “nice-to-have” tool—it’s essential. A smartphone with S Pen support becomes a portable sketchbook, studio, and notepad in one.
1. Precision and Control
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
2. Creative Workflow Anywhere
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
3. Layered Productivity
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
4. Professional Integration
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
5. A True Studio Companion
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7! We're more than happy to see that you’ve discovered so many creative ways to utilize the S Pen. While the S Pen remains a valuable aspect of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest experience yet. We focused on maximizing portability to ensure that you can take your Galaxy Z Fold7 anywhere with ease. Your feedback helps us continue improving, and we appreciate your insights! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US