Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(6,747 Reviews)
Rating breakdown 6,747 reviews
5 Stars
5,576
4 Stars
851
3 Stars
174
2 Stars
49
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
5
excellent Fold 7 phone
on April 27, 2026
Posted by: Efraes
[This review was collected as part of a promotion.] This is my far the best phone i ever had to take picture and see videos all together
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on April 27, 2026
Posted by: Mandy45
[This review was collected as part of a promotion.] Contrary to common perception, the foldable display maintains optimal viewing quality, and it also facilitates excellent photographic capabilities and an immersive gaming experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on April 27, 2026
Posted by: Jaimpe
[This review was collected as part of a promotion.] Too a chance on this and boy am I gad I did. This phone is nice as is. But when you open it up it takes it to another level I was nt execting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product. Needs a lot of basic improvements.
on April 27, 2026
Posted by: TheFirstMan
[This review was collected as part of a promotion.] Screen/s are too dim. Hard to see them in the sun. Even on full brightness.
Speaker is too low. Can hardly hear low talking individuals when speaker is enabled. Same with music.
When I open the camera, more often than not it shakes and I have to hit my phone for it to stop.
Chargers have to be in perfect condition or they will take 3 hours to charge the phone.
Wireless charging is almost impossible with a case on, due to the exaggerated camera bump.
Apps do not update as frequently as they need to, which leaves many bugs left unattended.
Camera should have a much better Macro option. As of now, theres none. And you can't really get too close to the subject, or the camera will not focus.
Speaker is too low. Can hardly hear low talking individuals when speaker is enabled. Same with music.
When I open the camera, more often than not it shakes and I have to hit my phone for it to stop.
Chargers have to be in perfect condition or they will take 3 hours to charge the phone.
Wireless charging is almost impossible with a case on, due to the exaggerated camera bump.
Apps do not update as frequently as they need to, which leaves many bugs left unattended.
Camera should have a much better Macro option. As of now, theres none. And you can't really get too close to the subject, or the camera will not focus.
The large screen is a great experience. And the phone itself is fun. But the aforementioned details do make one question if they made the right purchase.
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hello TheFirstMan,
You highlighted many thoughtful details. The Z Fold7 series focuses on providing a large, immersive display and versatility, so it's great to hear that the screen experience stands out. With ongoing updates, the features and performance continue to improve to align with your usage. Your insights help us understand how users are interacting with their devices, which in turn aids us in designing future innovations. We value your feedback, and we appreciate you making Samsung a part of your daily routine. Thank you!
-Ty
Samsung Support
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You highlighted many thoughtful details. The Z Fold7 series focuses on providing a large, immersive display and versatility, so it's great to hear that the screen experience stands out. With ongoing updates, the features and performance continue to improve to align with your usage. Your insights help us understand how users are interacting with their devices, which in turn aids us in designing future innovations. We value your feedback, and we appreciate you making Samsung a part of your daily routine. Thank you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever !
on April 27, 2026
Posted by: JQ99B2
[This review was collected as part of a promotion.] This is my third ZFold device so my opinion will be very biased. First let say that I am very brand loyal to a product line that meets my needs,before the zfold family i owned all Motorola phones dating back to the flip series.The Z Fold 7 is in my opinion a gigantic leap in personal device engineering. Every part of the Zfold 7 is an improvement over its previous iteration. The tablet like features have lured my time away from my McBook Pro Desktop and Pro Tablet.I have traveled internationally with this phone and photos and communication with it have been excellent. The Galaxy AI features are like having your own personal assistant. The future is very bright for the Zfold line I can only imagine what the ZFOLD will look like in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone. Performance and class unmatched!
on April 27, 2026
Posted by: Sukhmalhotra
[This review was collected as part of a promotion.] Galaxy AI- Samsung Z fold 7 is an incredible phone. Be its performance, picture quality and its fold. I just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grower and a shower
on April 27, 2026
Posted by: Matchu
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 never fails to draw attention whenever I pull it out of my pants. Almost everyone asks what device I’m using be warned it can draw some attention. It’s excellent for showing photos and giving map directions to others, thanks to the large display.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
EXCELLENT PHONE
on April 27, 2026
Posted by: cesarbus
[This review was collected as part of a promotion.] Everything works perfectly. Only hiccup is no spen
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hola cesarbus,
Thank you for sharing your experience with the Galaxy Z Fold7! We're thrilled to hear that it’s providing you with such a seamless and enjoyable experience. The Galaxy Z Fold7 is designed to offer powerful performance and versatility, making it a perfect companion for your daily activities. We appreciate your choice in Samsung and are excited to continue delivering excellence!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7! We're thrilled to hear that it’s providing you with such a seamless and enjoyable experience. The Galaxy Z Fold7 is designed to offer powerful performance and versatility, making it a perfect companion for your daily activities. We appreciate your choice in Samsung and are excited to continue delivering excellence!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US