Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,186 Reviews)
Open Ratings Snapshot
Rating breakdown 4,186 reviews
5 Stars
3,533
4 Stars
472
3 Stars
95
2 Stars
21
1 Star
65
87%of customers recommend this product. 
(
402 out of 460
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
3 out of 5
3
Love the phone but the pre loaded apps not so much
on November 11, 2025
Posted by: Daveb22
[This review was collected as part of a promotion.] Love the phone. But now its starting to be very slow and glitching. Enjoy the fold, no issues. Wish there was an app that from Samsung that would clean and keep phone working optimum.
Value
3 out of 5
3
Response from Samsung USBy R&RNovember 11, 2025
Hey Daveb22,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you appreciate its design and daily performance. As apps may demand more processing power over time, especially with increased storage activity, using Device care regularly can help keep your device smooth by managing background processes, optimizing storage, and making apps more responsive. The Z Fold7’s hardware supports multitasking well, and you’ll likely discover new ways it adapts to your everyday needs. We appreciate your feedback and hope your Z Fold7 continues to highlight Samsung’s innovative technology, which improves the more you use it.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LIKE IT IT CAN TURN FOTOS Into PDF FILES
on November 11, 2025
Posted by: Elmatatan2707
[This review was collected as part of a promotion.] Video quality is high definition perfect for steaming movies and games and record your videos and fotos at HD quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic device
on November 11, 2025
Posted by: ZF0ld7
[This review was collected as part of a promotion.] This is so far the best Galaxy device I've owned and used. Whether it be the Galaxy AI, or the internal components, to the sleek folding design. Im very impressed and will always continue being a Samsung customer!
Value
5 out of 5
5
Response from Samsung USBy R&RNovember 11, 2025
Ahoy ZF0ld7,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the folding design, internal components, and Galaxy AI are all meeting your expectations. When a device integrates smoothly into daily routines, technology truly becomes engaging. We’re pleased you’re impressed and eager to stay part of the Samsung family.
-Ty

Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best foldable phone on the market!
on November 11, 2025
Posted by: Hvillan
[This review was collected as part of a promotion.] The phone does it all! It's like having a portable pc on hand at all times. Galaxy AI is by far among the best in class, saving me time and effort during work, and personal tasks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S22+
on November 11, 2025
Posted by: Thragondrag
[This review was collected as part of a promotion.] I love all the things my Galaxy S22+ allows me to accomplish especially the "Galaxy AI" feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing all-rounder device.
on November 11, 2025
Posted by: spookyghost
[This review was collected as part of a promotion.] This phone has been excellent for me. The boxy design is very nice looking and the cover screen is perfect for normal phone activities. The inner screen is where it really shines though. Using Galaxy AI for photo editing on the inner screen gives you way more room to see what you are doing and excecute precise functions. Its perfect for lots of mobile games, especially with a controller hooked up. The battery life is decent enough, and it charges acceptably fast, though improvement here would be nice. Aside from cases being hard to find, the new thinness is genuinely game changing. It feels like a normal phone when closed now. The cameras are quite good, though the zoom could be better. Using the phone folded as a tripod is awesome as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Let me review this properly, send me one.
on November 12, 2025
Posted by: FatherOfModernAI
[This review was collected as part of a promotion.] Never got one of this before. Highly interested in using one as my daily cell phone. I've had various iterations of a Samsung Galaxy line phone since Samsung Galaxy 2 and 3 and they have been reliable, stylish and a clear contender flagship must have. As far as android devices go, Samsung is what I typically recommend or what I typically buy for my Dad to use. I specially like the fact that it has a folding screen, like a small tablet for your pocket. I bet Galaxy AI works well with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They finally figured it out
on November 12, 2025
Posted by: Luancada
[This review was collected as part of a promotion.] I was honestly surprised at how much this phone can do. Using Galaxy AI on a bigger screen doubles my multitasking efficiency to get my daily thing done quicker. During my morning commute (as I take train into the city) I can stream my favorite show while working on my todo list.
I was pretty nervous about the durability of the fold 7 but after taking a pretty bad tumble right on the hinge, the screen was undamaged and ok.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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