Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,279 Reviews)
Rating breakdown 4,279 reviews
5 Stars
3,610
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
468 out of
530)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
4
Glad I Switched Back
on August 9, 2025
Posted by: Mondizzle
[This review was collected as part of a promotion.] Overall, I love the flow and experience of the UI, i'm glad I made the switch back from iphone as I missed the multitasking capabilities. I like how samsung made this phone thinner than the other ones. My first fold was a fold 3, although I do miss the s pen support, I know samsung eventually will make some sort of a stylus that supports the z fold for easier tasking. I thought they were going to try to reduce the crease in the center of the phone when you open it, but it reminds me of when I first received my z fold 3, hoping that in the long run, it doesn't create pixel damage. I feel like the iphone 16 pro max has a better speaker than my fold 7, but that is my personal opinion. Overall the quality is great, android is running alot better than previous versions and I really like that they finally included the 200 megapixel camera to the fold series. Now with the integration of Galaxy AI editing videos and photos had made things flow a lot better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect 👌
on August 9, 2025
Posted by: Ayesho
[This review was collected as part of a promotion.] GALAXY PHONE IS OUTSTANDING PHONE 📱 I LOVE TO USE GALAXY PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7 short review
on August 9, 2025
Posted by: VegaTech
[This review was collected as part of a promotion.] Great device,love all the new features and new UI8. The new AI features are very impressive. I will continue to get more familiar with the phone and features and enjoy everything i learn. Amazing device and form factor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Iphone 15 Pro Max< Galaxy Z Fold 7
on August 10, 2025
Posted by: TIPTop
[This review was collected as part of a promotion.] Went from the iphone 15 pro max to the fold 7 & I love it su h a good choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on August 10, 2025
Posted by: Tatiana
[This review was collected as part of a promotion.] For me that's the best phone, I use to have Fold 4 and now I bought the Fold 7. I love it 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 10, 2025
Posted by: GalaxyUser123456
[This review was collected as part of a promotion.] This is my first venture back to Samsung after being a pixel user for years. Samsung hardware has always worked better then pixel. Samsung streams better to my Bluetooth in my car, and works better with my garmin watch.
The exterior screen is the perfect size. It's narrow but works great for my lady hands. I can use it like a normal phone. But then I open the interior screen and it's like using the perfect sized tablet. I can easily reach what I need (unlike a large tablet where I have to move my arm sometimes). Typing is also great on it. I use it mostly for gaming and scrolling, but it has come in extremely handy for using two apps at once. Most notibly a newsletter for my kid's school and filling in my calendar with dates from it.
I haven't used Galaxy AI w ton except for with the camera which it works very well for. The auto scene adjusts pictures very nicely.
Battery life is one thing for me that could be better. And I'd like the full set of cameras. But overall I love this phone and I don't know how I'll ever go without a foldable again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
mobile/tablet, love the Galaxy AI features
on August 10, 2025
Posted by: TechGuy
[This review was collected as part of a promotion.] Mobile/tablet, love the Galaxy AI features it's a little confusing coming from an iPhone but so many more options and features on the phone, lack of cases locally are a downside too but amazon has plenty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool concept
on August 10, 2025
Posted by: Notinlove
[This review was collected as part of a promotion.] I really want to like this phone more than I do. The design and layout is great. That is until you put it in a good secure case. A good case is very important to me, however after trying a few. All have added so much weight and bulk to the phone. As well as making the side keys difficult to use.
The battery on this thing drains very quickly and takes a very long time to charge. I tried magsafe and cord charging and both took a long time. I don't use my phone for work or anything but for pleasure and would expect my use to have a little longer battery life. Also having trouble staying connected to WiFi. The middle of the screen when unfolded touch isn't that great. Like I said in the beginning I really wanted to like it but I am not and thankfully I am still in the return time frame and will be going back to the Galaxy.
The battery on this thing drains very quickly and takes a very long time to charge. I tried magsafe and cord charging and both took a long time. I don't use my phone for work or anything but for pleasure and would expect my use to have a little longer battery life. Also having trouble staying connected to WiFi. The middle of the screen when unfolded touch isn't that great. Like I said in the beginning I really wanted to like it but I am not and thankfully I am still in the return time frame and will be going back to the Galaxy.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your honest thoughts about the Galaxy Z Fold7. Regarding your concern about the touch responsiveness when the device is unfolded, we recommend checking for any software updates, as these can enhance performance. Additionally, keeping your screen clean can significantly improve touch sensitivity. We also appreciate your input on the compatibility with cases. As far as the Wifi, we will be adding a link below to help you troubleshoot this. We strive to balance style and protection, and your feedback helps us understand user needs better. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further questions or need assistance with the touch responsiveness, please be sure to reach out to us at Samsung Support! We’re here to help ensure you have the best experience possible with your device. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
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https://www.samsung.com/us/support/troubleshoot/TSG10002018/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US