Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(4,734 Reviews)
Rating breakdown 4,734 reviews
5 Stars
3,962
4 Stars
536
3 Stars
123
2 Stars
30
1 Star
83
88%of customers recommend this product.
(
629 out of
717)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
1
Great 📸 sometimes
on November 10, 2025
Posted by: Sportcoat55
I don't like phone proformance is bad the battery doesn't last and cost to much. Takes great pictures sometimes
Response from Samsung USBy R&R, November 11, 2025
Hi Sportcoat55,
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
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Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
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Written by a customer while visiting Samsung US
Posted by: NeuroMask1109
from Texas
Expertise:Expert
Verified Purchase:Yes
So far so good. The weight difference is a surprise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Damian
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
Best in its class. The phone is ridiculously thin. The software is pristine. Phone of the year for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hiya Damian,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Used
on December 27, 2025
Posted by: Drywater2k
from Tyler, Texas
Expertise:Expert
The best phone I've ever had. Was a Google Pixel user but I switched over to Samsung a few years back. I have been a longtime Samsung user since, started with the S23 Ultra, S24 Ultra, Z Fold6 (previous favorite phone), S25 Ultra, and now the Fold7. Simply a great user experience. The front screen is bright and vibrant. I use the front screen about 80% of the time. When I use the unfolded phone, it is a joy and an awesome media consumption tablet. I do not notice the crease. I also do not miss the S-Pen, which I very rarely used in every other Samsung phone. The camera is on par with the S25 Ultra. The battery is good. One feature that I truly love is its bluetooth functionality with third party apps like RingCentral, which I use for work. I am able to answer that directly from my car bluetooth controls without having to fumble around on the phone. 100% recommend. Also recommend getting the Spigen case for it. Very sturdy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hello and thank you Drywater2k
We’re excited that you’re enjoying your Galaxy Z Fold7! Designed with intention, it beautifully complements your lifestyle. With a wider display and more screen area than ever before, we appreciate your choice of innovation with Samsung. Thank you for being a valued customer!
-Ty
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We’re excited that you’re enjoying your Galaxy Z Fold7! Designed with intention, it beautifully complements your lifestyle. With a wider display and more screen area than ever before, we appreciate your choice of innovation with Samsung. Thank you for being a valued customer!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Carey
Verified Purchase:Yes
Love the size of the screen and the thickness of the phone. Still learning all of the features but so far looks very promising. The only negative I have and this isn't really about the phone that the phone was delivered with five g network off which caused me concern because it took me a while to realize why I couldn't connect to the Internet off wifi.
Response from Samsung USBy R&R, February 1, 2026
Hey Carey,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Reece Power
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I love this phone so much! Worth every penny. Would recommend to everybody.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 26, 2026
How is it going Reece Power,
Thank you for sharing your experience! It’s wonderful to hear how much you are enjoying the Galaxy Z Fold7 and how well it fits into your daily life. Its powerful performance and flexible design are designed to support your productivity, creativity, and entertainment in a single device. We thank you for your recommendation as well. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience! It’s wonderful to hear how much you are enjoying the Galaxy Z Fold7 and how well it fits into your daily life. Its powerful performance and flexible design are designed to support your productivity, creativity, and entertainment in a single device. We thank you for your recommendation as well. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Angrej
from Cleveland
Verified Purchase:Yes
The battery backup is poor. The battery keeps draining automatically even when the phone is off. This is the biggest problem.
No, I would not recommend this to a friend.
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hello Angrej,
Thank you for taking the time to share your feedback on the Galaxy Z Fold7. This device is designed to deliver immersive performance while efficiently managing power according to your daily usage.
Are you experiencing unusual battery drainage with your Galaxy phone or tablet? If you notice that your phone’s battery drains even when it's off, it may be a sign that it is not charging properly. Please ensure that you are using a compatible Samsung charger with your device.
Additionally, check out our online article linked below for tips on preventing your device's battery from draining quickly. We appreciate your feedback and thank you for being a Samsung customer.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
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Thank you for taking the time to share your feedback on the Galaxy Z Fold7. This device is designed to deliver immersive performance while efficiently managing power according to your daily usage.
Are you experiencing unusual battery drainage with your Galaxy phone or tablet? If you notice that your phone’s battery drains even when it's off, it may be a sign that it is not charging properly. Please ensure that you are using a compatible Samsung charger with your device.
Additionally, check out our online article linked below for tips on preventing your device's battery from draining quickly. We appreciate your feedback and thank you for being a Samsung customer.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on August 1, 2025
Posted by: Paulo
Beautiful perfect color amazing super quality...
Written by a customer while visiting Samsung US