Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,183 Reviews)
Rating breakdown 4,183 reviews
5 Stars
3,531
4 Stars
471
3 Stars
95
2 Stars
21
1 Star
65
87%of customers recommend this product.
(
402 out of
460)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
5
2in1 phone and tablet!
on August 19, 2025
Posted by: New2Folds
[This review was collected as part of a promotion.] This device is crazy! Basically having a tablet and a phone with out at all times, but not having to carry two separate devices around! First fold and loving in, total game changer! Get one! And make sure to use your new Galaxy AI features to make your life easier. Takes a minute to get used to, but saves time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The iPhone killer!
on August 20, 2025
Posted by: Turtle2000
[This review was collected as part of a promotion.] The z fold 7 just changed the game in smartphone and fold phone technology. Everything is bigger than previous generations and thinner and lighter in weight. Ther is no lag in speed and performance and is solid in hardware and software. I personally love the multitasking with 3 windows open at once, which other phones cannot do. In addition, watching movies is like having a home theater in your hand. Not to mention using Galaxy AI and circling what you are searching for and instant pop up results. People are amazed when they see this phone and want one themselves. I highly recommend this Smart Fold and being part of the next generation of smart fold phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Flip4
on August 22, 2025
Posted by: Cupcake
[This review was collected as part of a promotion.] I would really love to have the new Zflip fold. I have the Zflip 4 and it has been the best phone I've ever owned. I love all Samsung products. They are durable and reliable. Samsung 4 life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Large, thin & light! Camera zoom needs improvement
on August 25, 2025
Posted by: WaSif
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The size is much larger, hope samsung will keep this trend going! The camera zoom still needs significant improvement. But the phone is now so light and thin, im very happy with this upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dr Hoyer
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice phone aesthetically. Very thin. Hard to open without a case to support it.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your review of the Galaxy Z Fold7! It's great to see that you enjoy its design and thinness. We appreciate your feedback about opening the phone, as it helps us understand your experiences better. We hope you’ve had the chance to explore some of the amazing features, like Call Assist, which provides real-time translation during voice calls. You can also use Writing Assist for spelling, grammar, and writing style help in chat and text apps. The Interpreter feature offers live translation of conversations, and Note Assist can format and summarize your notes for you. While the S Pen remains a valuable part of the Galaxy line up, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Juan
Expertise:Intermediate
Verified Purchase:Yes
Great device, Samsung forever, i am a fan of their product
Written by a customer while visiting Samsung US
Posted by: DeTazz
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Love, Love, Love my new Samsung Galaxy Fold-Z 7. So much lighter, thinner and sleak.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
We appreciate you taking the time to share your candid feedback on the Galaxy Z Fold7, DeTazz. It's awesome to know that you love your Z Fold7 so much, especially the new, thinner, and lighter design. The Galaxy Z Fold7 combines everything you need into a powerful, pocket-sized mobile workstation. It's wider, lighter, and thinner than ever before, with two display options. It has a 6.5-inch cover display and an 8-inch Dynamic AMOLED display when opened, providing a tablet-like experience. This makes it easier to manage, view, and use up to three apps at the same time. We hope you continue to have a great experience with your Z Fold7. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US