Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(4,666 Reviews)
Rating breakdown 4,666 reviews
5 Stars
3,904
4 Stars
529
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
628 out of
716)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
5
My honest review of the Z fold 7 - A Game Changer
on December 1, 2025
Posted by: BlueBerry
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 has completely redefined what I expect from a smartphone. From the moment I unfolded it for the first time, the experience felt futuristic and incredibly refined. The improved hinge is smoother and sturdier, and the nearly crease-free inner display makes everything—from reading to gaming—feel immersive and premium. The 7.6-inch screen is bright, vibrant, and perfect for multitasking, which is where this device truly shines. I regularly run three apps at once without any lag, and the performance is consistently fast and reliable.
The camera system surprised me with its clarity and stability. Using the large unfolded screen as a viewfinder makes photography more fun and creative, and low-light shots look crisp and detailed. Battery life is excellent, easily lasting through a full day even with heavy use, and fast charging gives me hours of power with just a short plug-in.
What I appreciate most is how the Fold 7 boosts my productivity. It has replaced my tablet entirely. I can work on documents, take notes, attend video calls, and manage my tasks effortlessly. Flex Mode is incredibly useful for hands-free use during movies, calls, or when following recipes.
Overall, the Galaxy Z Fold 7 is more than a phone—it is a complete productivity and entertainment device. It feels like holding the future in my hands every day, and it has genuinely elevated how I work, create, and stay connected.
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hiya BlueBerry,
Thank you for such a thoughtful review. The Galaxy Z Fold7 features a nearly crease-free display, excellent multitasking capabilities, and cameras that shine on the larger viewfinder, all designed for power and smooth operation. It’s great to hear it replaced other devices in your daily routine and opened new opportunities for work and creativity. We're glad you're experiencing everything the Galaxy Z Fold7 has to offer, as it is designed to help productive users make the most of their mobile devices. We appreciate your honesty and for sharing how it benefits your life. Thank you for your wonderful review and for choosing Samsung as your preferred brand.
-Ty
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Thank you for such a thoughtful review. The Galaxy Z Fold7 features a nearly crease-free display, excellent multitasking capabilities, and cameras that shine on the larger viewfinder, all designed for power and smooth operation. It’s great to hear it replaced other devices in your daily routine and opened new opportunities for work and creativity. We're glad you're experiencing everything the Galaxy Z Fold7 has to offer, as it is designed to help productive users make the most of their mobile devices. We appreciate your honesty and for sharing how it benefits your life. Thank you for your wonderful review and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Never going back to a normal smartphone!
on December 8, 2025
Posted by: Pancho
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands-down the best phone I’ve ever owned. The huge display is incredible it feels like carrying a tablet in my pocket. Watching videos, gaming, and multitasking all look and feel amazing on the bigger screen.
But what really surprised me are the AI features. They make everything smoother and smarter from writing help, to instant summaries, to improved camera processing, to split screen suggestions that actually make sense. It really feels like the phone is working with me, not just for me.
Performance is fast, the build feels premium, and the hinge is the strongest and smoothest so far. If you’ve ever thought about switching to a Fold, this is the generation that gets everything right.
Value
5
Response from Samsung USBy R&R, January 7, 2026
Howdy Pancho,
Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
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Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Ive always had the zflip but wanted the fold and when the fold became avalible for that price i had to jump on this sale and trade my z-flip 7 in to get the z-fold 7 its been years of waiting.
Written by a customer while visiting Samsung US
Posted by: KetamineMedic
Expertise:Intermediate
Verified Purchase:Yes
I love that it unfolds into a huge screen. My eyes are getting bad and it's super helpful. Also watching videos on it is fantastic.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hi there,
It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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It's great to hear that your Galaxy Z Fold 7 is impressing you! We aim to push boundaries and provide fresh experiences with every update. Thank you for sharing your appreciation. From Samsung, with brilliance.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Arnad
from Florida
Expertise:Expert
Verified Purchase:Yes
Well I belive it could be much better for Samsung it's a nice phone but the battery is not that good it all maybe the lifespan.( I have zfold 2 5 g) and in comparison I think z fold 2 is much better quality. Samsung could off done a lot better quality phone for z fold 7. Also it's so slippery like a glass you have be very careful.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, December 29, 2025
How is it going Arnad,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Each Z Fold series iteration aims better to balance power, portability, and resource efficiency. Your comparison with earlier models shows how personal preferences and usage habits influence the experience of foldable devices. If your Galaxy phone or tablet's battery drains quickly, don’t worry; help is available! You can make several minor adjustments to extend battery life. First, keep your device’s software up to date to ensure you have the latest security patches for your frequently used apps. Software updates are essential because things are constantly evolving. Next, optimize your battery by going to Settings > Battery, then tap the graph and select View details to see app usage. Turn on Power saving mode to reduce performance and conserve energy. Tap Power saving and enable the switches for your preferred options. Put rarely used apps to sleep in the background to prevent unnecessary drain by selecting Background usage limits. You can also switch to the Light performance profile under Settings > Device care > Performance profile, then select Light for longer battery life. Additionally, more tips on maximizing your device’s battery are available via the link below. What we’ve shared is just a good start. Optimizing your display is straightforward and effective. Go to Settings > Display and lower power consumption by reducing screen brightness or enabling Adaptive brightness to auto-adjust. Set a shorter Screen timeout to turn off the display sooner after inactivity. Enable Accidental Touch protection to prevent unintended touches when your phone is in your pocket or bag. You can also disable the Always On Display from Settings > Lock screen and AOD, or set it to show brief notifications. These options can help extend your battery life. Don’t forget to check the link below for further guidance. We appreciate your support for the Samsung Z Fold series and look forward to introducing additional features in the future.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Each Z Fold series iteration aims better to balance power, portability, and resource efficiency. Your comparison with earlier models shows how personal preferences and usage habits influence the experience of foldable devices. If your Galaxy phone or tablet's battery drains quickly, don’t worry; help is available! You can make several minor adjustments to extend battery life. First, keep your device’s software up to date to ensure you have the latest security patches for your frequently used apps. Software updates are essential because things are constantly evolving. Next, optimize your battery by going to Settings > Battery, then tap the graph and select View details to see app usage. Turn on Power saving mode to reduce performance and conserve energy. Tap Power saving and enable the switches for your preferred options. Put rarely used apps to sleep in the background to prevent unnecessary drain by selecting Background usage limits. You can also switch to the Light performance profile under Settings > Device care > Performance profile, then select Light for longer battery life. Additionally, more tips on maximizing your device’s battery are available via the link below. What we’ve shared is just a good start. Optimizing your display is straightforward and effective. Go to Settings > Display and lower power consumption by reducing screen brightness or enabling Adaptive brightness to auto-adjust. Set a shorter Screen timeout to turn off the display sooner after inactivity. Enable Accidental Touch protection to prevent unintended touches when your phone is in your pocket or bag. You can also disable the Always On Display from Settings > Lock screen and AOD, or set it to show brief notifications. These options can help extend your battery life. Don’t forget to check the link below for further guidance. We appreciate your support for the Samsung Z Fold series and look forward to introducing additional features in the future.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mjvmjv
Verified Purchase:Yes
I like the phone. You can see the line at the fold but that was expected. Works just as good as other phones I have had but the split screen and stuff is great and large and easier on this one. Its like having 2 phones net to each other. I wish it had a pn though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 27, 2026
Hello Mjvmjv,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large display, split-screen features, and Cover screen are meant to enhance multitasking, making the screen larger and easier to navigate. Your feedback shows how the Z Fold7 provides an advanced experience that differentiates it from regular smartphones. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large display, split-screen features, and Cover screen are meant to enhance multitasking, making the screen larger and easier to navigate. Your feedback shows how the Z Fold7 provides an advanced experience that differentiates it from regular smartphones. We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Excellent quality phone with QOL features! Definitely a steal when it's on sale!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Will Somerville
from North Carolina
Verified Purchase:Yes
This device is amazing. This is more than a phone, in this emerging age of Ai, this is a mandatory for upskilling and game changing. Well done!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Howdy Will Somerville,
Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US