Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(4,665 Reviews)
Open Ratings Snapshot
Rating breakdown 4,665 reviews
5 Stars
3,903
4 Stars
529
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product. 
(
628 out of 716
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
4 out of 5
4
Great but s pen would of been better
on September 3, 2025
Posted by: Taner
Expertise:Expert
Verified Purchase:Yes
Phone is great. Large yet thin. Feels like a normal phone that turns into tablet. Sound is kind of low. And the lack of s pen support really drop the score.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your feedback on the Galaxy Z Fold7, Taner! We're glad to see you appreciate the large yet thin design. It truly creates a unique experience of having a phone that transforms into what feels like a tablet. As for the S Pen, while it remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet, focusing on maximum portability. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GET ONE
on September 3, 2025
Posted by: Theo
from Phoenix
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone. Love everything about it. The front screen is all i use. No need to open the fold. The picture quality is out of this world.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So I guess I thought it was cool to fold
on September 4, 2025
Posted by: IRBaboon710
[This review was collected as part of a promotion.] I've been adjusting to the completely awesome differences between new 7fold and the S 25ultra. Most impressive thing is that there is nothing I'm
Aware of with the completly redesigned and noticeably larger front screen as well as the increased size W/H of the full screen mode. Not to provide tmi, but comparing 6vs 7 while folded shows this device is half the size of its sister device which is surprisingly a good bit of really complete and successful surprises that are not expected to make it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! We appreciate your feedback and are glad to know you think the foldable design is cool and enjoy the differences compared to the S25 Ultra. Your comments about the larger front screen and the full-screen mode are exactly what we wanted to achieve with this fold. We know how important these features are for a great user experience, and it's nice to hear they are working well for you. It’s great that you noticed the size difference between the Fold6 and the Fold7. We designed the Z Fold7 to be more portable while still being powerful. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on September 5, 2025
Posted by: Churchill2
[This review was collected as part of a promotion.] The Ai features alone is telling. I use this for work and I love it. Its not only sleek but works seamlessly too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z Fold 7
on September 6, 2025
Posted by: Tamta
Verified Purchase:Yes
So far I liked it , fast performance ok battery , a lot useful functions ..Small , but same time has a bigger screen to watch on it ..
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good screen size but the battery hets up
on September 6, 2025
Posted by: Sarvesh K
from Menifee, CA
Expertise:Expert
Verified Purchase:Yes
Phone is good, but the battery heats up frequently and turns of my camera while on a video call. Samsung should look into this issue.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Sarvesh. We appreciate your feedback about the battery heating up and the camera turning off during video calls. We understand how important it is to have a seamless experience, especially during important calls. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices operate best within a specific temperature range. It’s natural for devices to feel warm under certain conditions, like when charging or during heavy use, but we want to assure you that this generally does not affect the lifespan or performance of your device. If you notice that your device gets too warm, it could lead to some concerns. We recommend checking out this guide in the link attached to help keep your Z Fold7 at its normal operating temperature. If you continue to experience this or have any other questions, please don’t hesitate to reach out to us at Samsung Support. https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect, but still nice.
on September 15, 2025
Posted by: Kevin
from Dallas, TX
Expertise:Expert
I previously had the Z Fold 5, and skipped the 6 because I didn't see much reason to upgrade. The 7 is nice, I love the thinness and the weight. However, Samsung REALLY missed the mark by keeping the cameras vertical, instead of horizontal like the Pixel. The phone never sits flat on any surface because it constantly rocks back and forth, and putting a magsafe case on this phone makes almost all accessories impossible to line up correctly because they hit the camera bump. I think if they rotated the camera setup 90 degrees to the top of the phone, they would have had MUCH better end result. Here's to hoping they make that change in the Fold 8.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Amazingly thin and performs very well.
on September 15, 2025
Posted by: ThatkidJay
[This review was collected as part of a promotion.] It is perfect for the daily. You can unfold the phone and enjoy watching videos, movies, or even playing mobile games. Battery life is exceptionaly good for being a really thin device.
My only complain with the device is after owning it for 3 weeks my screen starts flickering when unfolded and most of the time I get a dead blank/ black screen on the left half.
I really love this device and hopefully samsung get get this issue fix and make the Fold more reliable.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Jay! We’re glad to see that you love the phone and appreciate the performance and battery life. To help with the screen flickering, we recommend checking for any updates on your phone, as these can improve performance. It’s also a good idea to restart your device and inspect it for any physical damage. Remember, your Galaxy Z Fold7 comes with a 12-month limited warranty for any manufacturer’s defects. You can also consider adding Samsung Care+ for extended coverage and support. If you still experience any concerns, please reach out to Samsung Support. We want to ensure you have the best experience possible moving forward! -Kelvin
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Written by a customer while visiting Samsung US
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