Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(6,771 Reviews)
Rating breakdown 6,771 reviews
5 Stars
5,595
4 Stars
855
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
4
Bigger screen with less size.
on May 21, 2026
Posted by: Odeezy138
[This review was collected as part of a promotion.] I have always went with galaxy as my go to for phones. They seem to hold up really well in construction Industy. With that being said I updated to a fold 7 a little less then a year ago. So far this phone has been great. As a foreman in the trucking industry hauling construction materials like asphalt and managing over 30 Semi. This phone allows me to handle everything with ease. With using Ai to help out when needing to send a message to sub contractors making sure everything I listed is in message. Especially when making out schedules on start times per trucks that have to be broken down 3 trucks per 15mins when starting out the day. The most used feature is folding it out to do Timecards when needed. I'm able to actually handle everything due to having a larger screen. Also a plus when needed to do training courses. When everyone else has to carry around Tablet or Laptop I just have to open my phone up. For anyone in management side of work this is a great phone and has held up through a good amount of rough handling. As long as you purchase a good case this phone will last you a long time. The only flaw is there is no longer S pen compatible which Is why I scored it a 4.I would have been fine with a little thicker phone to have that back on my phone. Trying to use pen is a no go due to it being to glitchy. Really hope they fix this with next series. All in all it does the job and I'm happy with it.
💪Work Hard 💲Play Hard🤑
💪Work Hard 💲Play Hard🤑
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the way it brings videos to full screen
on May 21, 2026
Posted by: Bhop9669
[This review was collected as part of a promotion.] Galaxy AI is one of my favorite parts of those galaxy 7fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold Opened by Eyes
on May 21, 2026
Posted by: MajinHogie
[This review was collected as part of a promotion.] Phone is great; I love having the access to have a folding phone and an easy typing machine with multi tasking accessibility right in my pocket. You may not use the folding much but its great when you need it. I use AI a lot with my job and its great for fixing errors with my pictures or using a translator right on hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fold screen
on May 21, 2026
Posted by: Jag2988
[This review was collected as part of a promotion.] Great feature, to be able to open and have 2 windows open
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on May 21, 2026
Posted by: Khd1999
[This review was collected as part of a promotion.] The phone is phenomenal. It is thin and works exceptionally well. It is a mini tablet. Good for reading and multitasking. It has helped me alot during my travel. I dont need to take my book reader and tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow,A very well equipped feature rich foldable
on May 25, 2026
Posted by: Vioman
[This review was collected as part of a promotion.] I'm a gamer, This phone is a must have for mobile gaming. vivid screen fast and smooth touch it's well worth the price you will not be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 7
on May 25, 2026
Posted by: GrandDaGreat
[This review was collected as part of a promotion.] Having been a Fold user since the Z Fold 3, I upgraded to the Z Fold 5 and now with the Galaxy Fold 7 fixed just about every single issue that I personally had with my prior Folds. First off, it's way thinner and lighter than the other models. Which makes it easier for me to hold in hand or my pocket. Second, the front screen, when folded close, now looks like a normal sized phone screen. So no more weird narrow looking web pages and apps. Then there's the battery life which feels to have gotten better over the Fold 3 and 5. That's even with the software updates over time. I've had the Fold 7 now since launch and the software has just gotten better and better with each update. Now with the inclusion of Galaxy AI, OMG! It's like a new device. The Call Assist feature is a game changer for me. Letting it screen unknown calls is just the chef's kiss for me. Transcript Assist is another one that's come in clutch for me in meetings. Then there's Photo Assist which helps me to fix pics of my kids when we're out and about. My kids love what I do in creative studio with our pics, so I guess they give it a thumbs up too.
Now if I had to make a few suggestions it would start with the camera. The Pic quality is pretty good it's not on the level of the Galaxy S26 Ultra line. I really wish I had a better zoom on my Fold 7, especially when I got to concerts and sporting events. Next suggestion would be to bring back S Pen support. I used to use it religiously on my 3 and 5 for note taking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Easy to break
on May 25, 2026
Posted by: She360
[This review was collected as part of a promotion.] I give the zfold 7 two stars because of the screen problems. What good is a phone if the inner screen can't be used ? The phone is great but the inner screen goes bad fast and samsung dont seem to understand. Another thing, the phone is giving false exposure to liquid notification to samsung and samsung is not investigating. It is not worth the huge amount of money.
My friend who is a long time samsung user switched to the pixel fold because of these problems. Him and his 20 workers switched.
My friend who is a long time samsung user switched to the pixel fold because of these problems. Him and his 20 workers switched.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey She360,
Thank you for taking the time to review the Galaxy Z Fold 7. Its innovative design and immersive screen experience make it one of the most unique devices in the Galaxy lineup. Our goal has been to design the Z Fold 7 with ultimate durability in mind. Thin and lightweight, the Galaxy Z Fold 7 is built to move confidently with users.
It’s engineered for everyday use and longevity, featuring a restructured hinge and foldable display. The Armor Flex Hinge is thinner and lighter, thanks to an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly distributing stress. The cover display is made with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that has crystals intricately embedded within its glass matrix. This design enhances the screen’s durability and crack resistance while maintaining a remarkably thin form factor.
If your Galaxy Z Fold 7 screen is not functioning properly, we have options available. Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about extended warranty options and repair locations. We appreciate your feedback and value hearing more about your experience with the device in everyday use. Thank you for being a part of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to review the Galaxy Z Fold 7. Its innovative design and immersive screen experience make it one of the most unique devices in the Galaxy lineup. Our goal has been to design the Z Fold 7 with ultimate durability in mind. Thin and lightweight, the Galaxy Z Fold 7 is built to move confidently with users.
It’s engineered for everyday use and longevity, featuring a restructured hinge and foldable display. The Armor Flex Hinge is thinner and lighter, thanks to an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly distributing stress. The cover display is made with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that has crystals intricately embedded within its glass matrix. This design enhances the screen’s durability and crack resistance while maintaining a remarkably thin form factor.
If your Galaxy Z Fold 7 screen is not functioning properly, we have options available. Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about extended warranty options and repair locations. We appreciate your feedback and value hearing more about your experience with the device in everyday use. Thank you for being a part of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US