Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,273 Reviews)
Open Ratings Snapshot
Rating breakdown 4,273 reviews
5 Stars
3,605
4 Stars
481
3 Stars
97
2 Stars
23
1 Star
67
88%of customers recommend this product. 
(
462 out of 524
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
3 out of 5
3
The phone is good,but gets heated when using/charg
on August 28, 2025
Posted by: Hailegnaw
from Virginia, US
Expertise:Expert
Verified Purchase:Yes
The phone gets heated when usung or charging. Good
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback regarding the Galaxy Z Fold7, Hailegnaw. We want to reassure you that all Galaxy devices, whether it’s a phone, tablet, smartwatch, or earbuds, are designed to operate within a specific temperature range for optimal performance. It’s natural for devices to feel warm during use or while charging, and this usually doesn’t impact their lifespan or performance. If you notice your device getting particularly warm, we recommend using the guide linked below to help keep your devices at their normal operating temperature. Your satisfaction is important to us, and we appreciate your understanding. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to happen, please be sure to reach out to us at Samsung Support immediately so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 7 - Approaching the Final Form
on August 28, 2025
Posted by: Marcos A
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I am not sure how Samsung will out-do themselves next year. I love my new z Fold 7. It is true ya'll, most of us never used the s Pen. Now we have a bigger and thinner device with the cameras we longed for. Will we see a smaller offering with the same profile in the future? ;)
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Marcos! We're glad to know you love your new phone. We appreciate your feedback about the S Pen as well. While it remains a valuable part of the Galaxy lineup, our focus with this iteration was on delivering the lightest and thinnest Galaxy Z series experience. Our goal was to maximize portability, making it easier for you to take your device anywhere. As for the possibility of a smaller option in the future, we’re always exploring new opportunities, so stay tuned! Your insights motivate us to keep pushing forward. For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well done
on September 2, 2025
Posted by: Mike p
from California
Expertise:Intermediate
Verified Purchase:Yes
The phone is great, I wish the front was the same size as the s25 ultra, because some times is difficult to type or get a good view of anything, but other than that I'm happy with everything else,
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback on the Galaxy Z Fold7, Mike! We're glad to see that you're enjoying the phone overall. We noticed your concern about the front screen size not being as large as the S25 Ultra. The Galaxy Z Fold7 comes with several innovations that enhance the experience. The cover screen now measures 6.5 inches corner to corner, and when opened, the main screen expands to an impressive 8 inches. This wider ratio provides a better multitasking experience, and the 21:9 aspect ratio on the cover screen allows for more natural typing. We’re confident these improvements will make things easier for you. If you have any more questions or concerns, please reach out to us at Samsung Support. Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs larger battery
on September 2, 2025
Posted by: Jason
Verified Purchase:Yes
Excellent phone and I get they wanted to keep it thin but the battery life isn't great. I would definitely have preferred a little more thickness to the phone for it to last longer.
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback on the Galaxy Z Fold7, Jason! We noted your concerns about battery life. The Z Fold7 is designed with an efficient 4400mAh battery that powers all-day use, so you can enjoy gaming, watching videos, or multitasking without worrying about running out of battery. Plus, our mDNIe technology enhances efficiency, ensuring you get the most out of your device. To help you further, we will be attaching a couple of links with tips on how to increase your battery life. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but s pen would of been better
on September 3, 2025
Posted by: Taner
Expertise:Expert
Verified Purchase:Yes
Phone is great. Large yet thin. Feels like a normal phone that turns into tablet. Sound is kind of low. And the lack of s pen support really drop the score.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your feedback on the Galaxy Z Fold7, Taner! We're glad to see you appreciate the large yet thin design. It truly creates a unique experience of having a phone that transforms into what feels like a tablet. As for the S Pen, while it remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet, focusing on maximum portability. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GET ONE
on September 3, 2025
Posted by: Theo
from Phoenix
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone. Love everything about it. The front screen is all i use. No need to open the fold. The picture quality is out of this world.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So I guess I thought it was cool to fold
on September 4, 2025
Posted by: IRBaboon710
[This review was collected as part of a promotion.] I've been adjusting to the completely awesome differences between new 7fold and the S 25ultra. Most impressive thing is that there is nothing I'm
Aware of with the completly redesigned and noticeably larger front screen as well as the increased size W/H of the full screen mode. Not to provide tmi, but comparing 6vs 7 while folded shows this device is half the size of its sister device which is surprisingly a good bit of really complete and successful surprises that are not expected to make it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! We appreciate your feedback and are glad to know you think the foldable design is cool and enjoy the differences compared to the S25 Ultra. Your comments about the larger front screen and the full-screen mode are exactly what we wanted to achieve with this fold. We know how important these features are for a great user experience, and it's nice to hear they are working well for you. It’s great that you noticed the size difference between the Fold6 and the Fold7. We designed the Z Fold7 to be more portable while still being powerful. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on September 5, 2025
Posted by: Churchill2
[This review was collected as part of a promotion.] The Ai features alone is telling. I use this for work and I love it. Its not only sleek but works seamlessly too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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