Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,272 Reviews)
Rating breakdown 4,272 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
23
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
5
Z Fold 7 Perfection
on August 2, 2025
Posted by: RyanValois
[This review was collected as part of a promotion.] This new foldable phone is pristine and lives up to what I expected from a foldable phone! I have had foldables in the past and wasn't impressed, due to lack of use of the front display. The fold 7 has an amazing front display that is fully functional and feels like a normal phone, then you unfold it to the thinnest tablet you've ever felt or held its amazing! The Galaxy AI features work very well and I can't stop playing with the new AI camera features. You finally receive a premium camera with 200 megapixels on this beast of a device !
This device is perfect for play, work, school and education. I will be super excited to see where the fold series goes in tbe future after getting my hands on what feels to be the perfect phone. The crease is not noticeable when the display is on and you can't even feel it.
5 stars samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone im ever have very relaiable cellphone
on August 7, 2025
Posted by: Luanmed
[This review was collected as part of a promotion.] I love samsung z fold best cellphone im ever have very relaiable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Broken screen
on August 10, 2025
Posted by: Chuck
from Chicago
Expertise:Intermediate
Screen broke after 5 days of normal use not dropped or abused. Phone was returned
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
All of the improvements I wanted with only one dow
on August 12, 2025
Posted by: TheBeerMando
[This review was collected as part of a promotion.] So this is the third z-fold phone I have had. My first was the z-fold 3 and I just traded in the z-fold 5. Both of those previous phones are like bricks compared to the Z-fold 7. The cover screen is so usable sometimes I forget that it actually opens into a bigger screen. It's also lighter, easier to put in my pocket, and I fumble with it less. I have yet to drop it. The phone loses a star because they removed the s-pens functionality. This was an important feature to me and it's why I started buying the Z-fold Series in the first place. I also can't seem to get more than around 12 hours of battery life despite the whole more efficient processor claims.
Value
4
Response from Samsung USBy R&R Team, August 12, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold7. It’s great to see that you find the device lighter and more convenient, especially in terms of pocketability. The cover screen was designed to make it easier to use, and it’s great to know that it has had a positive impact on your experience. Regarding the S Pen availability, we understand how important that feature was. While the S Pen remains a valued part of our Galaxy lineup, our focus with the Z Fold7 was on delivering the lightest and thinnest design. We prioritized portability in this iteration, which was a key consideration for enhancing the user experience. Your insights on battery life are appreciated, and we continually work to improve performance. Be sure to check out the links attached for options to help increase your phone's battery life. Thank you for taking the time to share your thoughts! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: addidas
Verified Purchase:Yes
it has alot of faults
and keeps freezing cant do much
and keeps freezing cant do much
Response from Samsung USBy R&R, September 23, 2025
Hi addidas, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your experience with us. If you are experiencing freezing during use, the Galaxy Z Fold7 is equipped with advanced processing power and optimized software to support smooth multitasking and immersive performance. Regular updates and device care settings help ensure the phone operates at its best, allowing you to fully enjoy the expansive display and foldable design. It could be a third-party app; some third-party apps are better made than others. It's worth checking reviews for problematic apps on Google Play or Samsung Apps stores to see if frequent crashes are common among other users, especially those with the same Samsung Galaxy device. If so, consider contacting the app's developer to inquire about bug fixes for your device. However, you still have the option to optimize your device. From Settings, swipe to and tap Device care. Tap 'Optimize now,' and then tap Done. Please find out more about how to keep your device running smoothly by checking out the online article linked below. We appreciate your feedback. Thanks again for choosing innovation with Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera quality
on July 28, 2025
Posted by: Ilovemymom97
from NY
Expertise:Intermediate
This phone is awesome! Its not slow and it doset need wifi for anything!
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
It's.. hmm
on July 28, 2025
Posted by: Debbie
[This review was collected as part of a promotion.] It's a super expensive phone even with trade in and special discounts, etc. the phone is... not up to expectation. I have been waiting to upgrade to a fold phone for 7 years, finally willing to give it a shot. Bit I have to say, Samsung made a mistake focusing on making the phone thin and light, ignoring the needs of great camera and Spen to make the phone unique and lovable. The phone is seriously way too thin to hold and open to use securely, you will need a case to make it work; and without Spen, what's the point of bigger screen? The camera is better than previous versions but still not in competition with even the S24 ultra. I think Samsung is strategically getting people to switch to their fold series, and the true upgrade will come in the next generation. All that said, the exclusive color mint is really gorgeous. But I wish the phone had more upgrades that make the high price tag justifiable.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your detailed feedback on the Galaxy Z Fold7, Debbie. It's impressive to see that you've been a Fold user for seven years! We're pleased to see that you find the exclusive mint color gorgeous. However, we understand that you may not be completely satisfied with the new lighter and slimmer design, particularly because it lacks S Pen capabilities. We appreciate your comments regarding the body and design as we continue to innovate and make improvements moving forward. In terms of the camera, for the first time on the Galaxy Z Fold, you can capture stunning high-resolution photos with a powerful 200MP camera. Let our next-generation ProVisual Engine enhance color and detail for improved clarity. You can also edit your pictures using AI Photo Assist on the large screen for an incredible immersive experience. We hope you have a better experience going forward with your Z Fold7. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A Perfect Blend of Elegance and Innovation
on July 28, 2025
Posted by: GregZFold7Mint
[This review was collected as part of a promotion.] My experience with the Galaxy Z Fold 7 Mint has been nothing short of fantastic—I'm truly in love with this foldable marvel. The design is amazingly beautiful and surprisingly light, making it comfortable to carry around as an everyday device. The hinge operates with buttery smoothness, giving a sense of precision and durability with every fold.
The fingerprint sensor is impressively quick and responsive, providing seamless security, and the face unlock feature is just as fast, making access effortless. Samsung's Galaxy AI integration really shines here; it’s not just smart, it’s intuitive. Remarkably, Bixby has even learned my voice, so interacting feels remarkably personalized.
This is a true EDC (Everyday Carry) device, thanks to its ability to unfold into a brilliant wide viewing screen—perfect for multitasking, media consumption, and productivity. The combination of cutting-edge features and sleek design makes the Z Fold 7 a standout in the foldable smartphone arena.
If you’re looking for a device that redefines what a phone can be, the Z Fold 7 Mint is it—beautiful, powerful, and undeniably futuristic.
Value
5
Written by a customer while visiting Samsung US