Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Posted by: Cherise
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I like the option of having a larger screen when needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on September 29, 2025
Posted by: Scorpion97
[This review was collected as part of a promotion.] The samsung products have always been godd. But the ZFold is excellent.
I also enjoibthe new galaxy AI features such as Gemini Live.
Very well done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI takes my Z Fold 7 to another level
on October 25, 2025
Posted by: ZFold7UserCT
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a few weeks and Galaxy AI makes a huge difference. The large screen and multitasking are perfect for work, but AI features take it further. I use live translation during video calls, transcript summaries for meetings, and photo assist to clean up images instantly. The Fold 7 handles everything fast and smooth. The combination of hardware power and Galaxy AI tools makes this phone the best productivity device I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love the fold phone
on October 30, 2025
Posted by: Thefold
[This review was collected as part of a promotion.] I have had the fold for almost 3 years and I love this device. Make my life easier and simple. At work it makes managing my inventory and and work related issues easy.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hello Thefold,
Hearing that the Galaxy Z Fold continues to make both work and daily life easier after years of use is the kind of experience we love to see. The large display, multitasking, and productivity features are built for exactly that, smooth performance with less effort. Thank you for trusting the Z series devices to support your workflow for so long. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hearing that the Galaxy Z Fold continues to make both work and daily life easier after years of use is the kind of experience we love to see. The large display, multitasking, and productivity features are built for exactly that, smooth performance with less effort. Thank you for trusting the Z series devices to support your workflow for so long. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy Z Fold 7
on July 27, 2025
Posted by: Bebotime
[This review was collected as part of a promotion.] 1. Sleeker & Lighter Design
Samsung has trimmed down the device, making it noticeably thinner and lighter compared to the Z Fold 6. The hinge feels refined, and the phone closes almost completely flat.
Samsung has trimmed down the device, making it noticeably thinner and lighter compared to the Z Fold 6. The hinge feels refined, and the phone closes almost completely flat.
2. Larger, Brighter Displays
Both the cover and main screens are brighter and more energy efficient. The inner display still feels expansive and immersive at 7.6 inches, with minimal crease visibility.
Both the cover and main screens are brighter and more energy efficient. The inner display still feels expansive and immersive at 7.6 inches, with minimal crease visibility.
3. Durable Hinge & IP Rating
Improved hinge mechanism with better dust resistance. Rumors had suggested IP58, and it seems Samsung delivered—making this foldable more durable than ever.
Improved hinge mechanism with better dust resistance. Rumors had suggested IP58, and it seems Samsung delivered—making this foldable more durable than ever.
4. Galaxy AI Integration
AI-powered features, like live translation during calls, enhanced multitasking suggestions, and document summarization, feel baked into the OS rather than gimmicky.
AI-powered features, like live translation during calls, enhanced multitasking suggestions, and document summarization, feel baked into the OS rather than gimmicky.
5. Better Cameras
The Fold 7 uses the same camera system as the Galaxy S25+, with a notable upgrade in low-light performance and telephoto sharpness. Finally, a foldable with flagship-tier photography.
The Fold 7 uses the same camera system as the Galaxy S25+, with a notable upgrade in low-light performance and telephoto sharpness. Finally, a foldable with flagship-tier photography.
6. Battery Life
Thanks to a more efficient Snapdragon 8 Gen 4 chip and AI power management, the Fold 7 comfortably lasts a full day of moderate to heavy use.
Thanks to a more efficient Snapdragon 8 Gen 4 chip and AI power management, the Fold 7 comfortably lasts a full day of moderate to heavy use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a perfect device screen
on July 27, 2025
Posted by: Foldablelover
[This review was collected as part of a promotion.] It's truly impressive how technology has advanced to create such innovative devices. The design allows for a seamless transition between phone and tablet functionalities. The thin profile is undoubtedly a practical feature, enhancing portability. Having a device that barely takes up space in your pocket is a significant advantage. Overall, it seems to be a well-designed product that considers user convenience.
Specially with the AI features makes it the phone of the year
Specially with the AI features makes it the phone of the year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Paper thin
on July 28, 2025
Posted by: KLynSTaR
[This review was collected as part of a promotion.] Super thin phone. The Galaxy AI is sick. Unused Gemini to upload a screen shot of my kids school calander. Then with a few words, I added 50 events to my phone calander within seconds. Very cool.
Value
5
Written by a customer while visiting Samsung US