Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(4,639 Reviews)
Rating breakdown 4,639 reviews
5 Stars
3,881
4 Stars
525
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
626 out of
714)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
5
Excellent Device for Productivity or Anything
on February 21, 2026
Posted by: Anonymous
from Northern Arizona
Expertise:Expert
Verified Purchase:Yes
Simply an excellent device all around. I traded a Galaxy S25 Ultra for the Fold 7 so I was already using a current flagship device. If you run your life, business or both on the go, this device is king in my opinion. Excellent power to perform, and although the battery life is less than that of the S25 Ultra, it is more than adequate. I use mine constantly and consume power at a rate that is likely more than many users, and between home and travael, I am able to top off the device battery without issue. Very please with the switch to the Fold 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Greetings Thadius,
Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
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Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
My first fold phone is the Fold 7 and I'm pleasantly surprised and have no complaints. Bigger screen when needed, great at multitasking, front screen is great at being a normal phone. Definitely not going back to a slab phone any time soon
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hey there Anonymous,
Thank you for sharing your initial experience with the Galaxy Z Fold7. Its expansive display, multitasking capabilities, and versatile design are built to effortlessly support both work and daily activities. We're glad to know it has enhanced your device usage. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your initial experience with the Galaxy Z Fold7. Its expansive display, multitasking capabilities, and versatile design are built to effortlessly support both work and daily activities. We're glad to know it has enhanced your device usage. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Columbus, ohio
Verified Purchase:Yes
I love my phone, it's as advertise. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 9, 2026
Ahoy Kevin Moore,
Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This isn’t just a phone
on March 9, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] This isn’t just a phone this is a completed two device in one and best device for anyone who needs to do multiple tasks , gaming and for the entertainment with its big screen
Value
5
Written by a customer while visiting Samsung US
Posted by: Jayson
from Westchester, NY
Expertise:Expert
Verified Purchase:Yes
Huge screen, fast processor and love how the phone is extremely light and thin.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the beautiful design
on March 11, 2026
Posted by: Edukem
[This review was collected as part of a promotion.] I love the beauty of the z fold7 and the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Musicians phone!
on March 12, 2026
Posted by: SamSingTeach
[This review was collected as part of a promotion.] I love the fold. I am a music teacher who can open and play my now visible music right from phone instead of caring sheet music or an iPad. Also traveling is great with the big screen to watch my shows!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with a few flaws
on March 13, 2026
Posted by: Galicia332
[This review was collected as part of a promotion.] I like this phone a lot bigger than my zfold 5. Great for multitasking and watching videos. My only complaint is that sometimes I feel like it doesn't detect where I tap and have to tap a couple times. Also when typing sometimes it'll randomly take me off the app and make me accidentally close app making me lose everything I wrote. It also over heated when I first bought it while charging with with wireless charger( it didn't have a case nor was i running any apps). So I just stopped using wireless charging.
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Galicia332,
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US