Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,268 Reviews)
Rating breakdown 4,268 reviews
5 Stars
3,601
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
458 out of
521)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Posted by: Franco
Verified Purchase:Yes
It is exactly what I wanted; super-fast, sleek and has a wide screen.
Response from Samsung USBy R&R, October 9, 2025
Hey there, thanks for chiming in, Franco.
Your experience with the Galaxy Z Fold7 truly reflects the care we put into every detail. We're glad you’re enjoying it! From all of us at Samsung, thank you for your feedback. We're happy to have you as part of the Samsung community.
-Ty
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Your experience with the Galaxy Z Fold7 truly reflects the care we put into every detail. We're glad you’re enjoying it! From all of us at Samsung, thank you for your feedback. We're happy to have you as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my ZFold 7, the best money can buy
on September 21, 2025
Posted by: duyonthego
[This review was collected as part of a promotion.] The Galaxy ZFold 7 has completely changed how I use my phone. The hinge feels sturdier and smoother than ever, and both screens are bright and sharp. I love being able to use it as a regular phone, then open it up into a mini tablet for videos, reading, or multitasking.
Performance is fast and reliable, and the battery easily lasts through a busy day. The cameras take great photos and videos, even in low light.
Overall, it’s a powerful, well-built device that makes multitasking easy and adds a fun, premium feel to everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Wouldn't go back!
on November 22, 2025
Posted by: Sydney
[This review was collected as part of a promotion.] At first I wasn't sure how I'd feel about the Fold because I have had & loved the Note phone since the Note5. But now that I've had it a week & gotten it all set up the way i want it, it's been amazing. I use the large screen a whole lot more than I initially expected. There are more settings related to just the larger screen so you can customize it as you want. I don't know if I could go back now. I essentially have a mini iPad when I want it & a phone when I need it with this device!
The graphics are great & the screen is smooth! You wouldn't guess it folds in half by the looks of it. Love it so much.
Value
5
Response from Samsung USBy R&R, November 25, 2025
Hey Sydney,
Thank you for sharing your experience with Galaxy Z Fold7. The expansive display and smooth performance make it a standout for work and play, and it is great to hear the transition from Note feels natural. Versatility that feels effortless is what makes the Fold special. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your experience with Galaxy Z Fold7. The expansive display and smooth performance make it a standout for work and play, and it is great to hear the transition from Note feels natural. Versatility that feels effortless is what makes the Fold special. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
A huge step up from the Z fold 6
on July 29, 2025
Posted by: Foldedphone
[This review was collected as part of a promotion.] I had the Z Fold 6 and switched to the Z Fold 7. Amazing quality and the size of the screen makes a big difference. With the larger size it is more comfortable to hold a d use everyday. Will recommend to anyone that wants to try a Fold phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"High quality, simple, and effective."
on September 19, 2025
Posted by: M1ss1nfo
[This review was collected as part of a promotion.] “AI Meets Galaxy: How Samsung Devices Power My Everyday Life”
“Samsung Galaxy + AI: Smarter Ways to Work, Play, and Stay Connected”
“Living Smarter with Galaxy: AI Features That Truly Help”
“From Phone to AI Hub: How I Use My Samsung Galaxy Devices”
“Galaxy Devices + AI = My Daily Tech Companion”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to protect imo.
on September 20, 2025
Posted by: JDwightD
[This review was collected as part of a promotion.] I love the galaxy Ai that it came with and I use it often. Its a great phone. Hard to feel safe and protected. I love it though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy zfold7
on October 14, 2025
Posted by: Brently
from NH USA
Expertise:Intermediate
Got on release day, the phone lasted 2 months. I was using the inner display then closed it reopened it a minute later and half the screen wasn't working. After opening and closing it a couple times it stopped working altogether. Sent it in for repair thinking it was covered under the 1 yr warranty and they denied it saying it was physical damage. It is the last samsung product I will ever own.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 20, 2025
Hello Brently,
We thank you for taking the time to share your experience with your Galaxy Z Fold7. Regarding the durability of the Z Fold7, we have revolutionized the structure of foldable devices. The Samsung Galaxy Z Fold 7 features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner screen has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested to withstand. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough to handle the rated number of folds. Please check into your benefits if you are enrolled in Samsung Care+ for additional repair options. Samsung has partnered with uBreakiFix as an authorized repair location. You can drop off your device at a location near you for repairs. We thank you for your feedback and for being a valued part of the Samsung community. Please reach out to Samsung Support if further assistance is needed on your Samsung Care+ options. Thank you for being a part of the Samsung community.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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We thank you for taking the time to share your experience with your Galaxy Z Fold7. Regarding the durability of the Z Fold7, we have revolutionized the structure of foldable devices. The Samsung Galaxy Z Fold 7 features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner screen has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested to withstand. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough to handle the rated number of folds. Please check into your benefits if you are enrolled in Samsung Care+ for additional repair options. Samsung has partnered with uBreakiFix as an authorized repair location. You can drop off your device at a location near you for repairs. We thank you for your feedback and for being a valued part of the Samsung community. Please reach out to Samsung Support if further assistance is needed on your Samsung Care+ options. Thank you for being a part of the Samsung community.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
defective battery
on July 26, 2025
Posted by: Anna
1 star for now. Upgraded from fold 5 but I managed to be the lucky winner of pre-ordering a defective battery (in battery saving mode, it went from 48% to 16% after 6 hours) :( I need to be returning the product that I was very excited to receive.
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Anna. We appreciate you sharing your feedback regarding the battery performance. The Galaxy Z Fold7 is equipped with a powerful 4400 mAh battery, and with the Snapdragon® 8 Elite processor, it’s designed to deliver all-day usage. Our software enhancements help ensure hours and hours of playback time, allowing you to make the most of your device. We recommend checking out the link below for tips on how to increase your battery life! Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
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Written by a customer while visiting Samsung US