Only had the phone for 7 days before the inside screen broke. I was excited about getting it. Very disappointed that is so fragile. Guess I'll be keeping my S24 ultra.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2025
Hi there Joe F, Thank you for sharing your experience with the Galaxy Z Fold7. This device combines advanced foldable design with immersive display technology. We value your feedback on screen performance, helping us focus on ongoing innovation to improve durability and long-term reliability across the Fold series. Please note, Samsung products are covered against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also purchase additional coverage through Samsung Care+ on eligible devices for extended protection and support. For eligible devices, coverage can be added via Samsung Care+. We encourage you to contact our Samsung Support Team to learn about your warranty options. More details about our partnership with uBreakiFix are available, which may be a nearby repair location offering same-day service if available. Thank you for being part of the Samsung family and for your valuable feedback. uBreakiFix https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/
-Ty
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I can't go with any other phone but my fold always been a samsung lover
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hello Tara,
Thank you for sharing your ongoing trust in Samsung and the Galaxy Fold lineup. The Galaxy Z Fold7 was designed for users who value innovation, versatility, and a premium experience, and it’s wonderful to hear it remains your top choice. Loyalty like yours shapes the future of Galaxy devices. We appreciate your loyalty and thank you for being a Samsung customer.
-Ty
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I love this phone. It's extremely thin, light and have plenty of features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hey Val Foster,
Thank you for sharing what you love about the Galaxy Z Fold7. Crafted to be extremely slim and light yet packed with powerful features, the Fold7 blends versatility and elegance seamlessly. It’s great to hear how the design and functionality balance enhances your daily use. We appreciate your feedback and are glad to have you as part of the Samsung community.
-Ty
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