Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,592
4 Stars
479
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product.
(
449 out of
511)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Customer Rating
4
Good Phone but lacks battery
on October 23, 2025
Posted by: Slipfoot1970
[This review was collected as part of a promotion.] Good Phone. I like the Galaxy AI built in and the larger screen size when I am reading. But the battery life is just insufficient. I have to walk around with a power bank if I am out and about all day.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hello Slipfoot1970,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Weeelllll....
on October 24, 2025
Posted by: deelyf
[This review was collected as part of a promotion.] I do like the style and design of this version the fold 7. I've had every model that Samsung has offered. My 4 star rating is simply for the audio output, specifically the speaker phone. I the volume is lower or not as clear than the fold 6.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hey there deelyf,
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a larger screen.
on October 24, 2025
Posted by: Romack22Samsungonly
[This review was collected as part of a promotion.] I use Gemini all the time for answers to questions for news and finance questions. It wakes me up in time for Dr appts and taking meds.
Very dependable and trustworthy device.
Very dependable and trustworthy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far!
on October 24, 2025
Posted by: JustTheBest
[This review was collected as part of a promotion.] I love the new screen size, slim fit and ease of functions with all Samsung phones the camera upgraded with the new fold 7 is a really nice boost compared to older models along with all new and really cool a.i. features now.
I'd definitely recommend for people that play games, read or just want the convenience all phone and tablet in your pocket!!
I'd definitely recommend for people that play games, read or just want the convenience all phone and tablet in your pocket!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Two for the price of one!
on October 24, 2025
Posted by: KarenRR
[This review was collected as part of a promotion.] I love my Galaxy Z Fold 7! For every day use in the folded position I can use it like any other phone. It still fits in purse or pocket, it's still got a decent screen, it still has all the great Galaxy features like Galaxy AI. But unfold it, and reading books or newspapers is so much easier. Videos look so much better on the wider screen. It's like getting a small tablet and a regular size phone for one price. Even the battery life has been good!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Paramount
Expertise:Intermediate
Verified Purchase:Yes
It's the most amazing version of the fold, lightweighted, thick, fast and smooth software, and the outside screen is big almost like a regular cellphone! The best product yet.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jinkim
Verified Purchase:Yes
I have fold 3 and fold6. Very light compared to the previous model. And like the bigger screen
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Wesley
from Virginia Beach, Virginia
Expertise:Intermediate
Verified Purchase:Yes
It's heavier than my note 20 ultra. But I love it. Screen clearance, multi-window/apps and AI is everything to me right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US