Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(5,770 Reviews)
Rating breakdown 5,770 reviews
5 Stars
4,786
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Customer Rating
5
Excellent fold phone!
on April 27, 2026
Posted by: Doug777
[This review was collected as part of a promotion.] The Z Fold 7 is an excellent media cell phone. Great for watching YouTube, X and others. Workmanship is top quality. It even has integrated AI that works with many existing apps. I'm very satisfied with the Z Fold 7 phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy AI features
on April 27, 2026
Posted by: GalaxyUser
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a game-changer, especially because of how Galaxy AI is woven into the experience. The hardware is thinner and more refined, but the software is what actually makes the massive screen worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the most versatile I have owned!!
on April 27, 2026
Posted by: TexasRealtorFan
[This review was collected as part of a promotion.] I am a Realtor. I have only used Android phones for my needs, and for a long while, the OTHER kind had more quality apps available for it. No longer!
My Samsung Galaxy Z Fold 7 is the 3rd fold I have had from Samsung. It is faster, has a better camera, and much bigger "Wow" factor. Whenever I open it up, everyone's eyes bug out and I get to brag on it. It has been very stable, versatile and always kept up to date with software updates.
I cant go backwards. Y'all are stuck with me for life!!!
My Samsung Galaxy Z Fold 7 is the 3rd fold I have had from Samsung. It is faster, has a better camera, and much bigger "Wow" factor. Whenever I open it up, everyone's eyes bug out and I get to brag on it. It has been very stable, versatile and always kept up to date with software updates.
I cant go backwards. Y'all are stuck with me for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Busydad199101
[This review was collected as part of a promotion.] Phone is great It has lasted through my 4-year-old so far had it for 4 years highly recommend it to everyone that I meet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So different, yet so refreshing!
on April 27, 2026
Posted by: Leftapple007
[This review was collected as part of a promotion.] Galaxy Ai has been so helpful in many different ways. I never used Ai as much as I do now and the Fold7 makes it super easy. I didn't know a phone could do soo much besides just being a phone. I was always curious about switching to android and frankly a little scared. But once I made the change I dove right in. It was like a whole other world opened up. I wish the phone had endless battery life as I can not put it down. There is still so much this phone can do and I am still eager to learn it all. Keep it up samsung! Can't wait for the next Fold and what that will do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great improvements
on April 27, 2026
Posted by: Pushingboundary1
[This review was collected as part of a promotion.] The size and thickness of the phone is a major improvement but if the S pen can be added back as an option for the fold then you will have the ultimate fold.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Greetings Pushingboundary1,
Thank you for sharing your feedback on the Galaxy Z Fold 7. The slimmer design and improved portability of the Z Series lineup enhance its comfort and versatility for everyday use. We appreciate your thoughts on S Pen compatibility as well. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Z Fold 7. The slimmer design and improved portability of the Z Series lineup enhance its comfort and versatility for everyday use. We appreciate your thoughts on S Pen compatibility as well. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Love everything but the battery
on April 27, 2026
Posted by: Skitch64
[This review was collected as part of a promotion.] I use my phone for everything from videos pictures writing emails editing videos and pictures The AI works fantastic every part of it very interactive melds well with everything I needed for. Once you get used to it it's hard not to use it
Value
4
Response from Samsung USBy R&R, May 7, 2026
Hey there Skitch64,
We love hearing how much you're enjoying Galaxy AI on the Galaxy Z Fold7! The Fold experience truly shines when it comes to creativity and productivity, whether you're editing photos and videos, writing emails, or multitasking.
The Creative Studio feature on your Galaxy phone lets you create stunning images, transform photos, design stickers, and make wallpapers using AI-powered tools. It sounds like Creative Studio aligns perfectly with your needs, and you can learn more by checking out the online article linked below.
It's wonderful to see how seamlessly AI features have become a part of everyday life. Thank you for making Samsung a part of your daily routine!
Try Creative studio on your Samsung phone
https://www.samsung.com/us/support/answer/ANS10010270/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing how much you're enjoying Galaxy AI on the Galaxy Z Fold7! The Fold experience truly shines when it comes to creativity and productivity, whether you're editing photos and videos, writing emails, or multitasking.
The Creative Studio feature on your Galaxy phone lets you create stunning images, transform photos, design stickers, and make wallpapers using AI-powered tools. It sounds like Creative Studio aligns perfectly with your needs, and you can learn more by checking out the online article linked below.
It's wonderful to see how seamlessly AI features have become a part of everyday life. Thank you for making Samsung a part of your daily routine!
Try Creative studio on your Samsung phone
https://www.samsung.com/us/support/answer/ANS10010270/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything but the battery
on April 27, 2026
Posted by: Skitch64
[This review was collected as part of a promotion.] I use my phone for everything from videos pictures writing emails editing videos and pictures The AI works fantastic every part of it very interactive melds well with everything I needed for. Once you get used to it it's hard not to use it
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hey there Skitch64,
Thank you for sharing your experience with the Galaxy Z Fold7. The flexibility for editing, streaming, productivity, and creativity continues to make the Fold lineup stand out for everyday use. It is great to hear Galaxy AI has become such a seamless and helpful part of your routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The flexibility for editing, streaming, productivity, and creativity continues to make the Fold lineup stand out for everyday use. It is great to hear Galaxy AI has become such a seamless and helpful part of your routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US