Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(5,784 Reviews)
Rating breakdown 5,784 reviews
5 Stars
4,798
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Customer Rating
3
Loyal samsung customer
on March 14, 2026
Posted by: Pprchsr
[This review was collected as part of a promotion.] Galaxy AI works famously but the unfolded screen is very glitchy as was my previous models. I hope future models are able to fix this ongoing issue.
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hi Pprchsr,
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on March 14, 2026
Posted by: Zoey23
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy fold 7! The big, vibrant screen makes streaming shows a breeze—everything looks crisp and clear. I also love how functional it is; I can open multiple apps at once and multitask effortlessly. It’s a powerhouse in a sleek design—highly recommend it!"
Value
5
Response from Samsung USBy R&R, March 15, 2026
Hey Zoey23,
Thank you for sharing your experience. We’re glad to hear that the Galaxy Z Fold 7 is meeting your expectations. The large screen and dual-display design make it easier to manage work, communication, and entertainment throughout the day. The Fold lineup is crafted to support both productivity and leisure. We appreciate you taking the time to leave a review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. We’re glad to hear that the Galaxy Z Fold 7 is meeting your expectations. The large screen and dual-display design make it easier to manage work, communication, and entertainment throughout the day. The Fold lineup is crafted to support both productivity and leisure. We appreciate you taking the time to leave a review.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the features and big screen. I can use it for work, entertainment, social media communication and many other things.
Value
5
Response from Samsung USBy R&R, March 15, 2026
Hey Simpsonwill2,
Thank you for your review. We're happy to hear the Galaxy Z Fold7 is delivering the experience you expected. The large screen and dual-display design help make managing work, communication and entertainment easier throughout the day. Devices like the Fold7 help bring flexibility and performance together in one device. Thanks for your continued support. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review. We're happy to hear the Galaxy Z Fold7 is delivering the experience you expected. The large screen and dual-display design help make managing work, communication and entertainment easier throughout the day. Devices like the Fold7 help bring flexibility and performance together in one device. Thanks for your continued support. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A foldable lighter that your regular phone
on March 14, 2026
Posted by: Leao198818
[This review was collected as part of a promotion.] Samsung Galaxy fold 7 it's light and thin, I makes your regular phone feel outdated. As soon as you open the screen you have a mini tablet ideal for gaming, reading and watching your favorite movies. The phone it's fast and feels premium. Once you use a foldable like the fold 7 you can't go back to regular phone. The AI features make it a productive device that can handle anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love big screen
on March 14, 2026
Posted by: Sammie
[This review was collected as part of a promotion.] Galaxy z fold phone, t works great, clear screen easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The big screen is great!
on March 14, 2026
Posted by: Iscazador
[This review was collected as part of a promotion.] I use the phone as a replacement for my tablet. It didn't start out that way, just happened. The larger screen is helpful when streaming shows, sports, or playing games. I've also noticed that Galaxy AI has been helpful and I am finding more ways to use it to make my experience better. I had an S22 Ultra before this, but glad I made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on March 14, 2026
Posted by: alexxxmk
[This review was collected as part of a promotion.] Amazing phone. It's like a mini tablet and phone at the same time. Light and very slim. Battery could be better and also the camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product Especially for Multi-tasking
on March 14, 2026
Posted by: Tami89
[This review was collected as part of a promotion.] I use my Galaxy AI for all kinds of task, from getting directions to making calls and even responding back to messages. I love the versatility of my Samsung Z Fold7. When I just need it as regular cell phone I can do that for phone calls and such or for quick text while in work meeting. Whereas when i have more time on my times whether at work or school, i can open it up for a larger screen to stream tv shows and movies, play my favorite mobile games and the multitasking is my absolute favorite part. I cant see myself going back to any other type of cell phone. When I get paid im able to have my banking app open on one side with my notes app open on the other side and make necessary transfers while checking off boxes as I go. Camera quality is amazing and I love the option to take dual photos using front and rear camera at the same time and I recently learned how about a feature for the person you are taking a picture of to see themselves as you take. I love my Samgsung ZGold 7, I could go on for days but i'll leave it at that. Im still learning abour new features everyday.
Value
5
Written by a customer while visiting Samsung US