Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,277 Reviews)
Rating breakdown 4,277 reviews
5 Stars
3,608
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
467 out of
529)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Customer Rating
5
Amazing Device
on August 19, 2025
Posted by: YourAverageTechNerd
[This review was collected as part of a promotion.] Galaxy AI is really amazing better than iPhones stuff definitely more intuitive. I use my fold 7 for content consuming and just makes everything 100 times better to view more to see on the screen. I have not had a single problem with my Galaxy z fold 7 at all. It is a great phone and I love all the capabilities it has. The multitasking is why I switched from iPhone to Samsung. Keep innovating Samsung. You guys are heading in the right direction. The only thing I wish it did have was a better battery that lasted me a full day without charging and even more if it could. But overall a easily 9.5 out of 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone yet!
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I'll start with how I use my Galaxy Fold 7 at home, when I'm out and at work. At home is great for watching any content from YouTube to Netflix or Prime, love the screen size and how it looks. Playing games is even better now with the big screen and the phone is super fast. When I'm out and about, it turns heads my way, love getting those reactions from strangers. The Galaxy AI feature is growing on me and I have used it a lot more times than I thought I would. From getting relevant information from a picture I see on the Internet to identifying bugs I've never knew existed, all by snapping a photo. At work has helped me write better emails, give relevant information on a subject I might not have all the details and how it summarizes anything to what's really important, in conclusion this is a winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone
on August 19, 2025
Posted by: Bill32570
[This review was collected as part of a promotion.] This makes it easier for me to read. The older I get i need bigger screens.
Likes:
I like the display
The cameras are great.
I enjoy using the AI especially with the camera
Dislikes:
Swipe direction needs a calibration
As much as I enjoy AI I still would rather click something and ask for help not get a pop-up.
I bought the new phone due to vision problems but the large fonts still overlap.
I need to fi d a bigger case because the edges are not easy to hole and not hit the screen by accident.
Overall a good phone.
Maybe develope one with more senior citizens input.
Likes:
I like the display
The cameras are great.
I enjoy using the AI especially with the camera
Dislikes:
Swipe direction needs a calibration
As much as I enjoy AI I still would rather click something and ask for help not get a pop-up.
I bought the new phone due to vision problems but the large fonts still overlap.
I need to fi d a bigger case because the edges are not easy to hole and not hit the screen by accident.
Overall a good phone.
Maybe develope one with more senior citizens input.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Bill! We're so happy to see that you appreciate the display and the camera features. We see that the swipe direction has been a bit challenging for you. We recommend checking for any software updates, as these can improve functionality and address any calibration concerns. Keeping your device updated ensures you’re getting the latest features and security enhancements, which can significantly enhance your overall experience. Regarding the large fonts and overlapping text, your feedback is invaluable. We're continuously working to optimize accessibility for users with vision challenges, and we appreciate your insight on this. Your suggestion about creating a device with more input from senior citizens is greatly appreciated. We believe that diverse user feedback helps us create better products for everyone. If you ever have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Cutting Edge!
on August 19, 2025
Posted by: Bigvic
[This review was collected as part of a promotion.] This phone has been a game changer for me. The productivity level is endless. A joy to use for my work and personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has some incredible capabilities.
on August 19, 2025
Posted by: JEM7fold
[This review was collected as part of a promotion.] This phone is truely a one of a kind with the big screen when opened. The split screen from 2 to 4 whole the big display is being used is very useful. Camera is good, but definitely not what the 25 Ultra had. I'm still getting adapted to the phone and features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Steps in the right direction
on August 19, 2025
Posted by: From4to7
[This review was collected as part of a promotion.] I’ve been using the Fold 7 as my main phone for 20 days, and it’s been a clear step up from my Fold 4. I rely heavily on my phone—for browsing, social media content, photos and videos, audiobooks, and video calls—and the Fold 7 has handled it all without missing a beat.
The battery life is dependable, lasting a full workday on a single charge, and fast charging feels quicker than before.
What really stands out, though, is the design. After three years with the Fold 4, the Fold 7 feels more refined—lighter, easier to hold, and more comfortable to use whether folded or unfolded. It’s familiar, yet noticeably better for long-term use.
I almost switched back to a traditional phone, but I’m glad I didn’t. The Fold 7 proves the foldable experience has finally matured—and it was worth the wait.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I live that this phone is bigger!
on August 19, 2025
Posted by: JohnAF
[This review was collected as part of a promotion.] The galaxy ai quick access button is extremely helpful. I have found it belong me in things I never thought possible. Using the camera function on galaxy Ai is a must now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is Lighter Really Better?
on August 19, 2025
Posted by: Pooch23
[This review was collected as part of a promotion.] Is Lighter Really Better? I suppose it depends on your priorities when using and carrying a phone. I was actually doughtfful at first since I thought that the thinness would feel less of a quality product and that the speakers wouldn't have the same resonance as my Z Fold 6.In actuality the thinness seems to add a certain quality to its overall appearance and lack of heft compared to its predecessors.Ive owned all 7 Folds now but still think the original device was like a piece of fine jewelry and still feel that way.The AI just adds to its overall engineering superiority over all others.Well Done Samsung!!!
Value
5
Written by a customer while visiting Samsung US