Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,169 Reviews)
Rating breakdown 4,169 reviews
5 Stars
3,520
4 Stars
471
3 Stars
93
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Customer Rating
4
I Absolutely Love My Z Fold 7.
on September 21, 2025
Posted by: New2Fold
[This review was collected as part of a promotion.] I have been an Ultra user since Samsung first introduced them. Ive always been curious about the Fold series, but reluctant to switch. Based solely on 2 things. The bulk of the Fold and the ever present crease. Then Samsung released the Fold 7 and the advertising ahead of its release really gave me the last nudge that I needed to push me into considering a switch. Now I will admit that there is still a visible crease. The more you look at your phone the less you see it. The thinness of this phone is absolutely remarkable. To this day i still dont understand how it even operates being this thin. I have been using my 7 now for 2 months and I have to say. Aside from a small downgrade in the lenses of the camera system. The Ultra truly now, UnFolds. This is absolutely the Ultra in foldable form and I am now totally and wholly among the Folder masses. The Galaxy Ai on this device is truly unrivaled. I spend countless hours in conversation and even debate with Gemini and find that the new intergradable capabilities with real life assistance at the top of the list among SmartPhone Ai systems. My one complaint is battery life. The more we come to rely on hour phones. The more our phones rely on their battery, to be able to aide us in everyway possible throughout the day. Silicon technology is already pushing battery life further and further in other devices and I wish Samsung would follow suit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappoints it with the samsung fold 7
on September 21, 2025
Posted by: 1 Eye A
I had a samsung fold 4 & 5. I decided to upgrade to the seven without doing my homework. I was extremely disappointed to find out that the.S pen is no longer supported on the fold 7. Having an eye impairment ei brag to everyone and told many people with low vision.That the samsung phone phone is the best thing ever. The big screen is amazing and helps tremendously. But the s pen also helps a lot. It is truly what sets at apart from any other phone. I used my s pen to help of things and being low vision sometimes even if you have small fingers like I do your fingers just get in the way. But I could pull out my s.Pen and do what I need to do. Not to mention that I am a student.So I take my phone using my s.Pen. not having the s pen is a deal breaker for me. It is a very thin phone and it feels comfortable in the hand but I'd rather have a larger phone with the s.Pen feature. I think i'm going to take this 7 back.
And see if I can get a still has the s.Pen features.
And see if I can get a still has the s.Pen features.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hello 1 Eye A, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts with us. As you mentioned your concerns about S Pen use, the Fold7 is designed to offer a large immersive screen, multitasking capabilities, and productivity features to maximize performance on the go. The redesigned Galaxy Z Fold7 has streamlined S Pen compatibility and functionality for a more AI-interactive experience. Much of what you do with your S Pen can now be verbalized with Galaxy AI, even across multiple apps and browsers. We appreciate you sharing your experience with us. Your insights drive innovation here at Samsung, and we’re glad to have you as part of the evolution. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
By far the best one
on November 9, 2025
Posted by: Boundenseeker
[This review was collected as part of a promotion.] Great solid frame easier to fit in pocket and to hold in hand, love the feeling of opening it up over all a 10 out of 10
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hello Boundenseeker,
Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, not so great OneUI
on November 10, 2025
Posted by: Oldlady
[This review was collected as part of a promotion.] I use my phone for calls and texts mostly
I use a few apps but not many
I use a few apps but not many
I use it because I can see it, I am older and it helps me see better when reading emails/texts etc
I do not use Samsung AI at all
I do not like the latest OneUI update, it made some things a hassle, like when I attach my phone to my PC it defaults to charge only, instead of making the files available to see, I have to go into USB settings to allow it now and it resets EVERY SINGLE TIME I reattach my phone by USB to my PC
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone galaxy fold 7
on November 16, 2025
Posted by: Fresh89
[This review was collected as part of a promotion.] This is a top tier phone!The Galaxy Ai is amazing 🔥🔥🔥
Value
5
Written by a customer while visiting Samsung US
Posted by: Bryan
from New York, Ny
Expertise:Expert
Verified Purchase:Yes
Switching from a ultra to fold was exciting. After a few weeks the design of the fold hasn't worn off. But the battery leaves me disappointed. I find myself charging it twice a day
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back the S-Pen!!!
on August 28, 2025
Posted by: Tdinh
from Portland, OR
Expertise:Intermediate
Bring back the S-pen!! For having a tablet is ridiculous because having a big screen like that, you would want a stylus or S-Pen
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback! We completely understand the desire for the S Pen with the Galaxy Z Fold7. While the S Pen is a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. We wanted to maximize portability, which we believe enhances the overall user experience for this generation. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. Your input is important to us, and we appreciate your passion for our products! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Noel
from New York City, NY
Expertise:Intermediate
Verified Purchase:Yes
I have been a Samsung customer for over 20 years. I always order my new Samsung Galaxy phone directly from them. Upgrading all of my phones including my new Fold 7 was a simple decision and Samsung's website makes it easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US