Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,941
4 Stars
530
3 Stars
122
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
628 out of
716)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Customer Rating
5
ZFOLD7 -BEST PHONE EVER!
on October 5, 2025
Posted by: LilxCzz
[This review was collected as part of a promotion.] I love my ZFold7 , I've been onboard since the fold5 with ATT!, I've had nothing but great experiences and everybody always asks "woah what kinda phone is that!?" When you unfold it.
I think the AI features are great and even more scary and fascinating, capable than ever. The 7 is perfect on the outside now, I forget to even open it sometimes, and it is more useful for when you are in a construction environment and trying to get stuff done with the cover screen and keep your inner screen(more fragile) protected.
I think the AI features are great and even more scary and fascinating, capable than ever. The 7 is perfect on the outside now, I forget to even open it sometimes, and it is more useful for when you are in a construction environment and trying to get stuff done with the cover screen and keep your inner screen(more fragile) protected.
Value
5
Written by a customer while visiting Samsung US
Posted by: MV Hughes
Verified Purchase:Yes
Had I not been hit with a flood of malware to the degree I could do nothing but do a factory reset and start over, it might have been better. I don't like it that I can't get the screen to stay on all the time. There are some other creepy things. The color is not all that great. I'm getting used to it.
I would recommend this to a friend!
Response from Samsung USBy R&R, November 21, 2025
Hello MV Hughes,
Thank you for sharing your experience with the Galaxy Z Fold7. Regarding malware concerns, there are features in the settings that can help mitigate malware and prevent the need to reset your device. Please check out the link below that details different troubleshooting steps for areas where you may be experiencing malware. There are also features in the settings and methods to block unwanted activity on whatever browser you're using. The Galaxy Z Fold7 offers many customization options that influence the display and overall experience, and your comments show how you’re adjusting them. Color preferences and screen behaviors take time to really understand, and your feedback reflects that initial learning curve. We appreciate your persistence and honest feedback. Thank you for choosing Samsung.
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. Regarding malware concerns, there are features in the settings that can help mitigate malware and prevent the need to reset your device. Please check out the link below that details different troubleshooting steps for areas where you may be experiencing malware. There are also features in the settings and methods to block unwanted activity on whatever browser you're using. The Galaxy Z Fold7 offers many customization options that influence the display and overall experience, and your comments show how you’re adjusting them. Color preferences and screen behaviors take time to really understand, and your feedback reflects that initial learning curve. We appreciate your persistence and honest feedback. Thank you for choosing Samsung.
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 4, 2025
Posted by: Mell29
[This review was collected as part of a promotion.] I'm really jealous, I want to upgrade from the F6 to the F7 but I need a good deal, but from what I see my friends saying, it's the perfect phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z fold
on November 20, 2025
Posted by: Kath2C
[This review was collected as part of a promotion.] I no longer travel with my laptop. I can do everything I need on my z fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate Folding device!
on November 27, 2025
Posted by: PixelFan11219
[This review was collected as part of a promotion.] The Z Fold 7 is a revolutionary expression of what a foldable can be. Even those who had a Fold 6 can't believe how thin the 7 is. And how it feels so sturdy and solid despite closing like a book. The 8" inner display is huge and so helpful for multitasking and seeing content in ultra detail. And the 6.5" cover screen means you could use the device like a typical smartphone and not even know it opens up. Galaxy AI with Gemini is a great combo of Googles power in AI with the integration of Samsungs tools. The Z Fold 7 sets the new standard for what a book-type foldable is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on November 30, 2025
Posted by: I like samsung produck
Hi my z fold 6 damage the screen so can I trade or repair for me
Written by a customer while visiting Samsung US
Customer Rating
5
Yes it is great for future
on December 5, 2025
Posted by: Jkyoung
[This review was collected as part of a promotion.] It's okay I can see a video and pictures of it they really work really well I wish we can keep using them AI is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is MOSTLY phenomenal
on December 6, 2025
Posted by: chrissyn
[This review was collected as part of a promotion.] I use Samsung for everything, and love the galaxy ai feature, however for the first time a hardware fault on a samsung phone has caused my powerbutton/finger print scanner to work occasionally.
Value
3
Response from Samsung USBy R&R, December 12, 2025
Hi there chrissyn,
We’re excited to hear how much you enjoy the Galaxy Z Fold7 and its Galaxy AI features. The Z series is designed for powerful multitasking and intuitive use, and your detailed feedback helps ensure every feature works at its best. When unlocking your phone with your fingerprint, no one else has fingerprints exactly like yours, making fingerprint security on Galaxy phones and tablets very reliable. However, using the fingerprint scanner might vary slightly depending on your device. If you notice it doesn't always read your fingerprint immediately, a good tip is to register another finger.
It might feel more natural to use a different fingerprint to unlock your device if you're holding it in another hand or changing its orientation. Fortunately, you can add multiple fingerprints so you can unlock your device regardless of how you hold it. Go to Settings, tap Security and privacy. Tap Lock screen, then tap Fingerprints. Enter your secure screen lock credentials, then tap Add fingerprint. Tap Register, then follow the on-screen prompts to add the fingerprint, and tap Done.
You can learn more about using the fingerprint sensor on your device by checking out the online article linked below. Thank you for your loyalty and for being part of the Samsung community.
Use the fingerprint sensor on your Galaxy phone or tablet (samsung.com)
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re excited to hear how much you enjoy the Galaxy Z Fold7 and its Galaxy AI features. The Z series is designed for powerful multitasking and intuitive use, and your detailed feedback helps ensure every feature works at its best. When unlocking your phone with your fingerprint, no one else has fingerprints exactly like yours, making fingerprint security on Galaxy phones and tablets very reliable. However, using the fingerprint scanner might vary slightly depending on your device. If you notice it doesn't always read your fingerprint immediately, a good tip is to register another finger.
It might feel more natural to use a different fingerprint to unlock your device if you're holding it in another hand or changing its orientation. Fortunately, you can add multiple fingerprints so you can unlock your device regardless of how you hold it. Go to Settings, tap Security and privacy. Tap Lock screen, then tap Fingerprints. Enter your secure screen lock credentials, then tap Add fingerprint. Tap Register, then follow the on-screen prompts to add the fingerprint, and tap Done.
You can learn more about using the fingerprint sensor on your device by checking out the online article linked below. Thank you for your loyalty and for being part of the Samsung community.
Use the fingerprint sensor on your Galaxy phone or tablet (samsung.com)
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US