Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(5,785 Reviews)
Rating breakdown 5,785 reviews
5 Stars
4,799
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (AT&T)
Customer Rating
5
This product has great features
on March 25, 2026
Posted by: Faith98
[This review was collected as part of a promotion.] This phone is good to use for someone who likes to multi tasks. I love how you can open different windows at once. I use this phone to watch movies and go on social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 26, 2026
Posted by: Kordogg
[This review was collected as part of a promotion.] I was worried about reliability and durability. This has been great. Quality build. No issues. Love the look and feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold surpasses itself with the 7
on March 26, 2026
Posted by: RICHtomorrow
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 feels like it skipped a few grades and graduated early — the true valedictorian of modern smartphones. The improvements are almost countless: refined design, fluid performance, and an intelligence that borders on intuitive.
From a physics standpoint, Samsung has achieved something remarkable. The Fold 7 manages to feel thinner, lighter, and more comfortable than before, yet it sacrifices nothing in power or battery life. The seamless symbiosis between its hardware and software creates an interactive playground where every swipe and gesture reveals something new to explore, learn, and enjoy.
Galaxy AI takes the experience even further, threading itself effortlessly through every feature — from productivity to creativity — making the entire ecosystem feel alive and responsive.
In short, the Galaxy Z Fold 7 doesn’t just raise the bar; it redefines what a phone can be. I can say without hesitation: this might just be the perfect phone.
From a physics standpoint, Samsung has achieved something remarkable. The Fold 7 manages to feel thinner, lighter, and more comfortable than before, yet it sacrifices nothing in power or battery life. The seamless symbiosis between its hardware and software creates an interactive playground where every swipe and gesture reveals something new to explore, learn, and enjoy.
Galaxy AI takes the experience even further, threading itself effortlessly through every feature — from productivity to creativity — making the entire ecosystem feel alive and responsive.
In short, the Galaxy Z Fold 7 doesn’t just raise the bar; it redefines what a phone can be. I can say without hesitation: this might just be the perfect phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ZFold 7 is awesome! Very simple to use!
on March 30, 2026
Posted by: Lest2001
[This review was collected as part of a promotion.] Gemini is awesome on this phone! Fun to use! I care for animals for clients. It's so easy to photograph and then add clothing using Gemini!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Fruit
on March 30, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] Galaxy AI is a great addition to my phone. It is packed with features that most fruits can't do on their own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its super cool
on April 2, 2026
Posted by: SuperDope
[This review was collected as part of a promotion.] The Galaxy AI and the clear pics and huge screen is Superb!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent in every way
on April 2, 2026
Posted by: Ear2hear
[This review was collected as part of a promotion.] Fits my ear, love the sound quality and AI abilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The fold screen is nice
on April 3, 2026
Posted by: Denlog24
[This review was collected as part of a promotion.] I had high hopes for this phone as I have wanted a fold for years, but due to my job it wasn't feasible. I finally was in a place to get one and well... I was totally let down it lags, freezes, and sometimes just won't load anything. I find myself restarting it several times a day to fix bugs. It does have some nice features like the inside screen for YouTube and pictures, but sometimes when you go from the inside screen to the front screen it doesn't reform to fit the screen the "Galaxy Ai" is nice for a few things like picture editing. Overall I will not be buying another one and will be going to the s26 soon.
Value
3
Response from Samsung USBy R&R, April 6, 2026
Hey Denlog24,
Thank you for sharing your experience. The Galaxy Z Fold is built to deliver a versatile multitasking experience with its large inner display and Galaxy AI features. It accommodates a variety of activities, from streaming to productivity, all on one device.
If your device is slowing down or glitching, it might be time to look for software updates. To do this, go to and open Settings. Then, swipe to and tap on Software update or System update. Choose Check for updates or Download and install. If an update is available, follow the on-screen instructions to finish the process.
We have extra tips and troubleshooting steps that might help, so please review the online resources linked below. If needed, don’t hesitate to contact our Samsung Support Team for additional assistance.
We appreciate your review and thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold is built to deliver a versatile multitasking experience with its large inner display and Galaxy AI features. It accommodates a variety of activities, from streaming to productivity, all on one device.
If your device is slowing down or glitching, it might be time to look for software updates. To do this, go to and open Settings. Then, swipe to and tap on Software update or System update. Choose Check for updates or Download and install. If an update is available, follow the on-screen instructions to finish the process.
We have extra tips and troubleshooting steps that might help, so please review the online resources linked below. If needed, don’t hesitate to contact our Samsung Support Team for additional assistance.
We appreciate your review and thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US